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Paramus Hyundai

Paramus, NJ

3.6
1,745 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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234 Route 4 East

Paramus, NJ

07652

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Showing 1,745 reviews

September 17, 2021

It was a pleasure working with Iggi and Jessie; true professionals. We did not feel pressured in making decisions. Picking up our car was smooth and efficient. Even the finance person could not have More

by Senator60
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Lopez
Sep 18, 2021 -

Paramus Hyundai responded

We are happy you enjoyed your visit! Thanks for coming to Paramus Hyundai!

September 16, 2021

During these hard and trying times, Iggi made my shopping experience the best to his ability. Lost my car to the hurricane and didn’t believe I would be able to get into another affordable vehicle. He helped More

by ashleym.q1121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Paramus Hyundai responded

Glad we could help you find a vehicle that fits your needs! Thanks so much for choosing Paramus Hyundai!

September 14, 2021

Stressful Horror ShowStay away from their Service Stressful Horror Show Stay away from their Service Department No one knows what they’re doing More

by KenRein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marilyn Batres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Auriemma
1.0
This rating includes all reviews, with more weight given to recent reviews.
hcurcio Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
mbraulm Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who answered the phone was rude and had an attitude and put me on indefinite hold twice. , Annie Ramaglia
Sep 14, 2021 -

Paramus Hyundai responded

Hi, Thank you for bringing your recent experience with our Service Department to our attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Vivian Rappa Service Manager 551-228-1343 vperez@rt4cars.com

Sep 14, 2021 -

KenRein responded

Just spoke to Vivian Rappa the Service Manager. She blamed everything on the storm and her Call Center. I asked why the call center was not alerted to the situation about cancelled appointments…no answer Why they keep calling about a part…she sees no part ordered. It’s obvious why this service is a messs…Vivian doesn’t have the skill set imo She basically told me to go elsewhere if I didn’t like her Service Dept. Also blamed the Sales for having the wrong phone numbers on the account…I tried to fix that several times too. With no luck I’ll wait to see if they sort this out or I’ll have to go to a different location

September 07, 2021

Mr. Iggi Barreto were absolutely amazing experience! It’s my first car purchase and went out of his way to make sure I truly got what I wanted. He even helped accomplish that also make feel like I was home a More

by jeanpierrekervens
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Paramus Hyundai responded

Hi Jean, thank you for taking the time to write a positive review! We are glad to hear Iggi was able to help you find your first vehicle and made your overall experience at our dealership amazing and the best. If you ever need help with your new vehicle, feel free to give us a call at Paramus Hyundai.

Sep 08, 2021 -

jeanpierrekervens responded

Absolutely

August 11, 2021

2020 Hyundai Santa Fe was due for an oil change so took it in. Pros: Spoke with Annie who is such a doll, beautiful personality, I could honestly hang with her all day. I’m sure all the customer reps ther More

by Jaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia
Aug 11, 2021 -

Paramus Hyundai responded

Jaz, Thank you for your feedback. We are concerned with your response. Customer service is very important to us. Please reach out to us today or tomorrow so we can find a way to rectify your complaint and come together with a solution. I look forward to hearing back from you. I can be reached directly through phone and email Monday-Friday 8:30 am-4 pm. Vivian Rappa Service Manager 551-228-1343 vperez@rt4cars.com

August 09, 2021

Absolutely love Annie and my vehicle only reason why I go to this facility is for Annie More

by Queen32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia
Aug 10, 2021 -

Paramus Hyundai responded

Thanks for taking the time to share your great service review with Annie! It was our pleasure to work with you, and we look forward to working with you in the future.

August 07, 2021

Iggi is a darling he always makes us feel like a family I never feel under pressure to take the deal he works with you and help you find the right car in the right price More

by saadiaparvez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Paramus Hyundai responded

Thank you for sharing your kind words about your salesman! We are glad to learn that you are consistently treated to pressure-free service. Congratulations on your latest purchase; Paramus Hyundai looks forward to working with you again.

August 07, 2021

My problem with Hyundai of Paramus centers on their service. First, I was randomly assigned with Annie Ramaglia on my first service visit many years ago. She's friendly enough, but her approach - lik More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Annie Ramaglia
Aug 08, 2021 -

Paramus Hyundai responded

Joe, Thank you for your feedback. We are concerned with your response. Customer service is very important to us. Please reach out to us so we can find a way to rectify your complaint and come together with a solution. I look forward to hearing back from you. I can be reached directly through phone and email Monday-Friday 8:30 am-4 pm. Best, Vivian Rappa Service Manager 551-228-1343 vperez@rt4cars.com

August 05, 2021

I was searching for a car until last week and given the current market almost all dealers were charging higher prices on both lease and loan options. After having a couple of bad experiences with other dea More

by Prats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sweeney
Aug 07, 2021 -

Paramus Hyundai responded

Hi there, Thank you for your positive review. We strive to create a customer driven experience, therefore it is great to hear that our team were able to meet your expectations and provide you a smooth process. Enjoy your purchase and thank you for choosing Paramus Hyundai. Know that we are always here should you need us.

August 04, 2021

Absolutely amazing experience! It’s my first car purchase and Iggi went out of his way to make sure I truly got what I wanted. He even helped me set up my blue link before I left the lot. I would highly reco More

by Kaitlyn.lacass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Paramus Hyundai responded

Hi Kaitlyn, Thank you for your positive review. We are thrilled that our team went of their way to ensure that your first vehicle purchase was an amazing experience. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Paramus Hyundai and we hope to continue to assist with all of your future automotive needs.

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