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Paramus Hyundai
Paramus, NJ
1,751 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,751 reviews
July 19, 2005
I have had a horrible time with this dealer. First, they harassed me when I was buying the car by telling me the only way I got the price quotes I did was because the other sales people were attracted to me harassed me when I was buying the car by telling me the only way I got the price quotes I did was because the other sales people were attracted to me. Second, I brought my 10 month old Santa Fe in to fix a fuel gauge light problem and when I got the car back from the $400 worth of 15K miles inspection, there was suddenly a new noise coming from my car. I have been in twice to fix the noise and both times they returned the car without fixing it. Now I am about to go in for the 3rd time and they have been very rude throughout the process. Also, the service advisor winks at me and has touched me inappropriately on several occaisions. When I brought all this to the attention of the manager, he yelled at me and told me he didn't believe me. He did not realized my car was less than a year old and is still covered by the warranty. He accused me of lying and trying to take advantage of him to get a free service. I requested a loaner car because I did not feel it was right that I should be in inconvenienced due to thier mistakes. Then, he accused me of lying just to get a loaner, which makes no sense. All the facts were already entered into the system the first time I brought car. The manager never bother to listen or trying to understand the frustration I was having. After they fix my car I will never go back to them again. There is no place at Hyundai to log a complaint against these dealers except here. I wish there were someone at corporate who would help me. More
by sooro
Employees Worked With
Mark Peterson and Steve (service manager)
