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Paramus Hyundai
Paramus, NJ
1,749 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,749 reviews
August 20, 2011
2 very wrong things with this dealership, 1. False Advertisement 2. Terrible Sales Ethics. I go into the dealership expecting a great deal, especially since it was advertised. The ad quotes SONATA GL Advertisement 2. Terrible Sales Ethics. I go into the dealership expecting a great deal, especially since it was advertised. The ad quotes SONATA GLS 2012 for $84/m + $2599 down. Includes $400 College (I qualify), $500 Military (Don't Qualify) and $500 Dealer Loyalty (Don't Qualify). Understanding I don't qualify for $1000 rebates, I was willing to make the difference. However, when i talked with Vinnie, he states "bottom line" I can get a car for you for $188/m + $4000 down because I don't qualify for the Military + Dealer Loyalty. I told him that doesn't make sense at all. So, I explained to him that I would be paying more that $4000 more than the advertised price, not what I wanted. It would be fair by working up from the sale price. Nope, thinking he was slick (more like stupid) he shows me the national price of $199/month + $2599 and adamnatly offers the same $188/month offer. I didn't like it so I said no thank you and began to leave. He stops me and gets his manager. I have no idea why they think consumers are stupid, but he offers me his "bottom line" price of $100/month +$7000 + fees. I couldn't believe someone would think that is a great deal! I balked at him and left. This place has uneducated sales managers who don't know the ad information and can't add 1+1. Their ads are impractical and not for general public. Who the heck will graduate from college and be in the military and bought a car from that specific dealership? Its improbable. Watch out for this dealership and their false ads (Bait and switch) and with magical fees that are added onto your finally cost. I am lodging a complaint to the BBB and Attorney general for illegal practices. More
by joekinney1
Employees Worked With
Vinnie
August 17, 2011
Hello I own a Hyundai elantra and I just want to say, that it was a pleasure coming to your dealership because of the service advise Annie Ramaglia. She was such a pleasure to deal with. And it was so wo that it was a pleasure coming to your dealership because of the service advise Annie Ramaglia. She was such a pleasure to deal with. And it was so wonderful to walk into the service part of the dealership and be greeted right away by her. She was knowledgable about the vehicle and the service that my vehicle required. It was a pleasure working with her and I will continue to work with her as long as I own a Hyundai. More
by Mschlosser44
Employees Worked With
Annie Ramaglia
August 15, 2011
Absolutely the WORST dealership I have ever been to! When we traded in our matured lease, they agreed to pay for the extra charges on the vehicle. We never received a check and began receiving bills for the we traded in our matured lease, they agreed to pay for the extra charges on the vehicle. We never received a check and began receiving bills for the old car that they never took care of. The sales manager would never return my calls and told me that the fact that we never received the check was "not his problem" and hung up on my husband. I then went in to speak with him and told him it was pretty simple...obviously check to see if we had cashed said check (which we did not), stop payment, issue new check...So simple my 2nd grader can do it. He had no answer for me. Still have not heard back. In the process with filing a claim with consumer affairs. Service department also horrible...Brand new car was in the shop for the same thing twice already! With no rental cars available! STEER CLEAR OF THESE RUDE, UNPROFESSIONAL, @$$&*(*&(%$!!!!!!!!!!!!!!!!!!!! More
by gigimommy
Employees Worked With
Ludwin, Rocco
August 12, 2011
Never thought that car shopping could be so much fun. Brian is the best. Knew what I wanted.... He called when it came in..... Went in to see it and .. done... drove it home that night. Lots of laughs Brian is the best. Knew what I wanted.... He called when it came in..... Went in to see it and .. done... drove it home that night. Lots of laughs as well. Thanks Brian!!!!!! More
by marakijimenez
Employees Worked With
Brian Gombocz
August 05, 2011
5th August, 2011 To Paramus Hyundai, Re: Annie 5th August, 2011 To Paramus Hyundai, Re: Annie Ramaglia We are writing to let you know that we had our 2001 Hyundai Elantra serviced in your deal 5th August, 2011 To Paramus Hyundai, Re: Annie Ramaglia We are writing to let you know that we had our 2001 Hyundai Elantra serviced in your dealership. We had a most pleasant experience with your employee, Annie Ramaglia. She was extremely caring & concerned about all our needs & that of our car in a most professional manner. She immediately put us at ease from the moment we arrived in your dealership. We gave Annie the key to our car & she immediately took full charge in a most positive way. She really went all out to please us during the several days that the car was in your service shop & she never alarmed us about anything. Annie & Mike Scala, her manager, worked together as a Great team! Please note that our family considers Annie Ramaglia as a “Five Star” employee & you should be very proud to have her as such wonderful employee since she is certainly an extremely good asset to your Paramus Hyundai dealership. Sincerely, Sorah T. Ruchlamer & Family More
by Sorah
Employees Worked With
Annie Ramaglia
July 30, 2011
I have had my vehicle for approximately one year and my experience with this dealership and service consultant has always been a pleasure. Annie is a wonderful person and consultant. She is extremely know experience with this dealership and service consultant has always been a pleasure. Annie is a wonderful person and consultant. She is extremely knowledgeable on her product. I love this place. Best experiexperience I have ever had with any dealership. More
by vmojica28
Employees Worked With
Annie, Annie Ramaglia
July 29, 2011
Annie is excellent and always goes above and beyond! Excellent service and customer satisfaction. Just wish the prices weren't so high at the dealership. Excellent service and customer satisfaction. Just wish the prices weren't so high at the dealership. More
by dayl74
Employees Worked With
Annie Ramaglia, Annie Ramaglia
July 29, 2011
When I brought in my car for service, I was helped by Annie for a problem that had not been fixed in the previous visit. But this time, Annie was very helpful in finding the problem and making sure it go Annie for a problem that had not been fixed in the previous visit. But this time, Annie was very helpful in finding the problem and making sure it got fixed. She was very active in calling to give me status updates and keeping tabs on my car even without me there. I finally picked up my car problem free. More
by jl2668
Employees Worked With
Annie Ramiglia, Annie Ramaglia
July 24, 2011
In the mail, I received a RECALL NOTICE. Spoke with Hugo & he reassured me that it was nothing to worry about, only an update on the system. He is an asset to your dealership. I find him to be pleasant, tru & he reassured me that it was nothing to worry about, only an update on the system. He is an asset to your dealership. I find him to be pleasant, trustworthy, knowledgeable and he treats all with respect. This, also can be said about Tony, the mechanic. Ten years ago, I bought my first Hyundai at your Dealership & this January, I traded it in for the new Elantra. My cars were are serviced by you also. It's a great car. Keep up the good work! More
by l gutschmidt
Employees Worked With
Hugo Vacadiez,& Tony, the mechanic
July 22, 2011
it was really a good experience the sale's person (jack) it was really a good experience the sale's person (jack) did a great job, he was friendly, experienced and professionel. the price also was great it was really a good experience the sale's person (jack) did a great job, he was friendly, experienced and professionel. the price also was great More
by simomek
Employees Worked With
jack
