Paramus Hyundai

My wife and I have purchased two other vehicles, a My wife and I have purchased two other vehicles, a Chrysler 300M and Town and Country van from this dealer group over the past few years. We also My wife and I have purchased two other vehicles, a Chrysler 300M and Town and Country van from this dealer group over the past few years. We also have had all of our services and repairs done by them. They are always courteous, professional, knowledgeable, and a pleasure to do business with. That is why when we decided to purchase another new vehicle, we chose to deal with them again. After investigating what vehicles they had available, we chose to buy a Hyundai Sonata Limited. I have always found this dealer to have a large selection of vehicles to choose from in a variety of colors and styles so we had no problem finding the exact choice of color and options that we desired. The salesman was very knowledgeable and helpful about the vehicles themselves, and also about all the incentives and programs available to us. This made our buying experience very easy and we closed our deal quickly. We could not be happier with our new vehicle and much thanks go to the dealership and its wonderful staff. More

I came to test drive a 2012 Hyundai Sonata Limited over a week ago. The Sonata was hands down a beautiful car. Then went to test drive some other vehicles at different dealerships (not Hyundai). I came b week ago. The Sonata was hands down a beautiful car. Then went to test drive some other vehicles at different dealerships (not Hyundai). I came back this past Friday after work with friends to drive the 2012 Hyundai Sonata Limited again. I called ahead to make sure Jack would be available and he was waiting for me. He is a terrific salesman. Very knowledgeable about his product. I was not certain about what color I was interested in, but Jack found a Pacific Blue Pearl 2012 Sonata Limited with all the features I was looking for on their lot. It was gorgeous. After having an entertaining discussion with Tommy (sales manager) on price, we made a deal. By 8:45pm Friday night, I was driving home in a beautiful new car. I could not be happier and Jack was great to work with. Sunday, I emailed him with a question and first thing Monday morning he not only responded via email, but also called me. He is efficient, attentive and he demos a car very well. Jack paired my cell phone and gave me a detailed lesson on using the navigation system. I would highly recommend him to anyone. Thanks again, Jack for a great experience. More

I went in today with my girlfriend with a plan to lease a 2012 Sonata GLS for $235/month (36 months, 12k miles/per year) and had negotiated that price for "$0 down". Despite my attempts to clarify that I wan 2012 Sonata GLS for $235/month (36 months, 12k miles/per year) and had negotiated that price for "$0 down". Despite my attempts to clarify that I wanted all fees rolled over into the payment before I stepped into the dealership, this dealer tried to pull a fast one when it finally came time to sign the paperwork. Before I continue, I will say that our salesperson, Robert Weber, did an overall great job. He picked us up from a train station about 15 minutes away, and paid full attention to us throughout the whole day. He was friendly, answered our questions, and made sure we understood everything about the car. I would give Robert a 5 out of 5 stars. As for the rest of the experience, we were not happy. After waiting almost 2 hours for the finance department to check my credit (we were finally approved for the top tier and $235/month deal), we were charged $1560 for all the "fees". This included a $200 charge for window etchings we did not want, but were told were already on every car. It also included a $400 "doc" fee, which just covers their paperwork and really seems like a simple scam. Their was the standard $595 acquisition fee, and $350 for DMV fees. After begrudgingly agreeing to pay that fee, we finally sat down with the finance department and their rep was not particularly friendly. He told us right away we owe another $1333 for "taxes". At this point we were ready to roll back the whole process and walk out, and magically they decided to waive the $1333 tax fee. They also apparently did not charge us for the first month's payment, which tells me they realized we caught them in their greedy attempt. As a young couple without too much experience leasing, I think they expected us to nod our heads to anything they put in front of us. We finally got the deal and ended up with the $235/month, "$0 down", and $1600 total out of pocket for all the fees. I assume this dealership (and probably all the others) operate with similarly shady practices all the time to beef up their bottom line. With all that said, if you go there and are informed, they do have a solid inventory and a good location. I would definitely recommend Robert Weber as your salesperson, as he did the best he could and was attentive to us. Long story short: Robert Weber was great, but be careful of the finance options and the attempts to get more $ out of your pocket. Also, the car is brand new and we already love it, so we are happy but it did take almost 5 hours of our time. More

I thought my expurence there was great i 'd like to first thank Mr.Jones for placeing me with the kind of sales assocaite i requested African American Robert Scott he was friendly and got me just what i want thank Mr.Jones for placeing me with the kind of sales assocaite i requested African American Robert Scott he was friendly and got me just what i wanted didn't make me feel rushed.I'd like to thank everyone there they were all kind and friendly and yes i would recomend a friend,i alreday have.Thank you all again Happy Birthday to ME April 2 Muah More

My experience was great! Great customer service, sales reps & managers. They really took the time to find what I was looking for. Most of all, what made me comfortable was their was no pressure at. I woul reps & managers. They really took the time to find what I was looking for. Most of all, what made me comfortable was their was no pressure at. I would definitely recommend this dealership! More

Needed a minor item fixed on our newly acquired 2009 Azera. Annie greeted me immediately and prepared the paperwork. The car was worked on immediately and I was most impressed that they were not satis Azera. Annie greeted me immediately and prepared the paperwork. The car was worked on immediately and I was most impressed that they were not satisfied with the color quaality of the interior part and rejected it. They reordered the part and Annie was very professional in telling me I would have to come back again in a few days to get the exactly right color part for the car. I don't mind because I'll be greeted with a smile from Annie and I can walk across the parking lot to Lowes and enjoy browsing all the aisles again. By the way, the Azera is a really nice car! More

I had a great experience getting my car at this dealership. Even though at first I did not have a clue what I wanted, Jack helped me pick it out and I couldn't be happier with my choice of car. Plu dealership. Even though at first I did not have a clue what I wanted, Jack helped me pick it out and I couldn't be happier with my choice of car. Plus, he made the process of getting the car a piece of cake. Therefore, I would like to thank him and colleagues at the dealership for working hard and making all my car wishes come true. More

Would never recommend this dealer!! Beware of lies, once they get your money you can not even get a call back. Bought a used car in November based on initial contact and what was told how the process wou they get your money you can not even get a call back. Bought a used car in November based on initial contact and what was told how the process would occur. Have never had so much go wrong with the sale all because no one at dealer knows what they are doing.Just got "yessed" to death with no follow up on their end, legal paperwork left hanging. The woman who worked in the office was the only helpful person and actually did what she said she would. We are still waiting for a second key(have been told repeatedly they ordered it then they didn't), side panels/ lights to be fixed and vin etching to be completed ( which was an additional $190.) The fact they we can never get anyone but a receptionist on the phone with no calls ever returned is VERY frustrating. More