Paramus Hyundai
Paramus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Thank you Ludwin,I really don't have to much to say but I really have to say thank you. You made it so easy for me, not only I gor the Car I wanted I got a 2013 Sonata. WOW!!! I mean thank you... Thank you.. really have to say thank you. You made it so easy for me, not only I gor the Car I wanted I got a 2013 Sonata. WOW!!! I mean thank you... Thank you.... More
Brian Gombocz is a great representative and salesman. He is fair, straight forward and hard working. Always takes care of issues quickly and is very knowledgeable. We also love his taste in ties. is fair, straight forward and hard working. Always takes care of issues quickly and is very knowledgeable. We also love his taste in ties. More
Vinnie was great. I saw a car online that I was interested in. Went in after work on Friday. When I got there, it had just been sold (this was not "a line" - i saw the owners standing around the interested in. Went in after work on Friday. When I got there, it had just been sold (this was not "a line" - i saw the owners standing around the car after it had been cleaned up). Vinnie showed me other similar options. We were able to work out a deal on another very similar car with even less pre-owned miles. I was satisfied with the price and love the car. All told, I was there for about 2hours. Getting very hungry - Vinnie shared his dinner with me while we waited for the financing to be worked out! He wouldn't take no for an answer. Good guy. Ask for Vinnie! Got great financing rate on the used car as well. More
My name is Carmen Vicens and 76 years old and have purchased many cars. My experience with Brian Gombocz was very pleasant. For such a young man, he was very informative, patient and polite. I would purchased many cars. My experience with Brian Gombocz was very pleasant. For such a young man, he was very informative, patient and polite. I would recomend my friends anytime. Thank you. Carmen Vicens More
I was impressed by the responsiveness of all those that helped us, especially Robert Scott. He was attentive to our needs and worked quickly and efficientlty to get us in and out of the dealership with wha helped us, especially Robert Scott. He was attentive to our needs and worked quickly and efficientlty to get us in and out of the dealership with what we wanted. More
So far all my visits to Hyundai Paramus have been great. They've always had parts where other Hyundai dealers have not. They get the job done. They are the least painful of all the dealers I've been to. Ann They've always had parts where other Hyundai dealers have not. They get the job done. They are the least painful of all the dealers I've been to. Annie is wonderful person, very nice and pleasant to deal with. More
We purchased a 2011 Hyundai Sonata and then sold it about a year later. Because we purchased an extended warranty on the vehicle we were due a refund of approx $2500. My husband contacted the dealer multip a year later. Because we purchased an extended warranty on the vehicle we were due a refund of approx $2500. My husband contacted the dealer multiple times and left several messages in order to get the information submitted so we could get our refund and nobody was calling him back. He finally called and started threatening to contact the BBB if nobody returned his calls. The receptionist transferred him to Eric Bennett. Eric submitted the paperword but when we tried to contact him for a status, we never received any return calls. When we called the dealer and asked to speak to him, we were transferred directly to voice mail. Emails were not returned either. I have NEVER dealt with such poor customer service in my life. I couldn't believe that someone would so blatently ignore our situation. I finally had to call the corporate offices of Hyundai and they called the Paramus dealership to get me a status on my refund. Eric Bennett is the WORST sales manager I have ever dealt with and because of him and his service, I would never in a million years purchase another car from his dealership. More
vinnie was very informed about sonata and made an xcellent presentation, was very courteous, worked hard to make this sale and is an xcellent representative of this agency. b.d. roesch xcellent presentation, was very courteous, worked hard to make this sale and is an xcellent representative of this agency. b.d. roesch More
Your salesman, Robert Weber, assisted me with making my decision to lease a 2012 Sonata. At that time I was currently leasing a 2010 Toyota Camry and had 6 months remaining on my lease. Part of my agreem decision to lease a 2012 Sonata. At that time I was currently leasing a 2010 Toyota Camry and had 6 months remaining on my lease. Part of my agreement with Robert was that your dealership would pay off the 6 remaining payments on my Camry.On May 10th, I received a call from Robert Weber who told me that the pay off amount they got was $1380 and that they would not pay anything more. He tried stating that maybe the last $276 was a disposition fee or something of that nature and that it wasn’t Hyundai’s problem. It’s simple math. When I sat down with your salesman and we looked up with maturity date of my lease with Toyota, it said November 1st 2012. So from April 21st to November is 6 months. My car payments were $276 a month x 6 months is $1656. He argued with me that $1380 was the number he came up with so that’s all he will do for me. I contacted Hyundai’s Consumer Affairs Department who took note of my complaint and contacted your Sales Manager Eric who indicated to the case manager that he was willing to set up an appointment with me to work this out. I reached out to Eric on three occasions and he is clearly avoiding my calls. This is completely unprofessional of him.Your salesman Robert Weber explained to me about how I will be receiving a survey in the mail and preached to me how imperative it was that I gave him a score of 10s across the board so that he was eligible for an incentive bonus. I will not be giving him nor anyone in your dealership a positive review. In fact, when people compliment me on my vehicle, I will be sharing this regretful experience with them to deter anyone from ever doing business there again. You might dismiss me as one disappointed customer, but I would like to remind you that word of mouth advertising is a force to be reckoned with. More
I came to this dealership trying to purchase a tsx they had on stock although the price they gave me was high I was still offering to pay for it that's how much I liked the car. I gave them a deposit so th had on stock although the price they gave me was high I was still offering to pay for it that's how much I liked the car. I gave them a deposit so they wouldn't sell it to anyone else to make a long story short I went two days later to sign and pay and take the car with me and come to find our they sold the car without even letting me know. That was extremely unethical and horrible business. I don't recommend this place to anyone. Totally disrespectful and dishonest. And to make it even worse everyone said it was the manager who approved the sale even though the vehicle already had my deposit. More