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Paramus Hyundai
Paramus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I would highly recommend this dealership. I really appreciated the friendly - no pressure sales interaction. Both Vinny and Robert were professional and knowledgeable and did not rush me to make a de appreciated the friendly - no pressure sales interaction. Both Vinny and Robert were professional and knowledgeable and did not rush me to make a decision in any way (which is rare!). More
Since originally posting a review on New Year's Eve, I received a very nice call from Vinnie, and we have set up a meeting. I really want to do business with this dealership and get the 2013 3.8 Genesis t received a very nice call from Vinnie, and we have set up a meeting. I really want to do business with this dealership and get the 2013 3.8 Genesis that I want. I'm certainly happy they have been responsive to my follow-up phone calls. A big bright spot in this dealership is its Service Department, especially Annie, who is the best service rep I have ever had, and that includes Mercedes and Audi service. More
Ray Espinosa was great to work with, he was very attentive to our needs. Ray provided us with excellent customer service and has great product knowledge. attentive to our needs. Ray provided us with excellent customer service and has great product knowledge. More
I would definitely recommend this dealership. Vinnie and his staff were amazing! I was initially dreading the idea of buying a new car, but they made my purchase a smooth and pressure free experience. Best his staff were amazing! I was initially dreading the idea of buying a new car, but they made my purchase a smooth and pressure free experience. Best of all they were able to get a great deal! More
Vinnie and his staff including Charles Yi were very helpful and friendly. Vinnie and Charles went above and beyond to make sure I was happy with my new car and offered amazing deals, after sandy had to helpful and friendly. Vinnie and Charles went above and beyond to make sure I was happy with my new car and offered amazing deals, after sandy had totaled my previous car. I am very pleased with their service and recommend them. More
When I came to the dealership I was paired with sales rep Arthur David. At the end of the ordeal when he gave me his business card, he said "see, my full name really is two first names, I didn't lie abo Arthur David. At the end of the ordeal when he gave me his business card, he said "see, my full name really is two first names, I didn't lie about that." Unfortunately that was the only thing he didn't lie about. I came to the dealership with my wife after visiting two others. We were shopping around for a specific color and the Preferred Package of the Hyundai Elantra, so essentially we knew exactly what we wanted to get. We called ahead of time asking the dealership if they had the exact car we wanted to buy on their lot, and they said yes. When we got there, Arthur sat us down at his desk and then told us he has to move a few cars to get/find our car on the lot. When he came back he told us that when he was getting the car he realized that it didn't have the optional package we wanted. I don't know whether the lies started the moment we were told on the phone that the car we want is in their lot, or whether that person simply made a mistake. Regardless, I do know that Arthur himself went into full blown lying mode at this point. He told us that the package we wanted to get was no longer produced by Hyundai, and that he has "a few cars from 3 months ago" that came with the package that he can sell us. Of course this was complete BS since Hyundai actually ADDED things (heated front seats in particular) to the Elantra Preferred Package for 2013, rather than discontinuing it. He then told us that "sometimes Hyundai's website is wrong" as he pretended to check what is says, along with a continuous string of more lies. This was all done in an attempt to get us to buy a different car than the one we came for. Needless to say after wasting a lot of our time we simply left with nothing. The next day we went to another Hyundai dealer (the fourth one we visited at that point) and ended up getting the car there. While I can't speak for the quality of the other sales reps, the fact that we were misled on the phone into coming there makes me suspicious of the dealership as a whole. The sales staff I dealt with in the other three Hyundai dealerships were very courteous and professional in comparison. More
Great price, Salesman was very professional,friendly and easy to work with. We picked up the car same day no problem. Signed and took the car no down payment was needed. No games no problems. easy to work with. We picked up the car same day no problem. Signed and took the car no down payment was needed. No games no problems. More
I brought my girlfriends car in this weekend after not being able to get it repaired correctly at two other auto shops. I was a little hesitant going to the dealer thinking I was in for a major expense. being able to get it repaired correctly at two other auto shops. I was a little hesitant going to the dealer thinking I was in for a major expense. Tony was real helpful and made us feel comfortable by not only explaining how my car works, but also explaining the procedure on checking it and completing the repair. We got a breakdown of what we needed to do as well as what other suggestions that he had and at all times, he made sure we understood all of our options. I even listened as he took the info from the mechanic and translated into a language that we understood when he explained it to us. This guy knows his stuff and also helped answer my questions about my other car. The car was ready when promised at the accurate price that I was quoted with no suprises which is not what we had expected based on my experience with other shops. We actually had a good experience having our car repaired. I don't know why its so hard for other places to get it right but these guys sure did. Thanks Tony. More
Vinny and staff were professional, courteous, and responsive to our needs for a new Elantra given that Sandy totaled our car. The entire experience from start to finish was pleasant and we felt wa responsive to our needs for a new Elantra given that Sandy totaled our car. The entire experience from start to finish was pleasant and we felt was a win both for us and the dealership. We are very excited about our new car and have already recommended this dealership to our friends and family. Well done by all this this dealership !!! More