Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paramus Hyundai
Paramus, NJ
1,749 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,749 reviews
February 25, 2013
excellent service from Ray Espinosa. He was very helpful in helping me get the car that I wanted for the price I could afford. I would recommend the dealership to my friends. in helping me get the car that I wanted for the price I could afford. I would recommend the dealership to my friends. More
by happybigben68
Employees Worked With
Rey Espinosa
February 21, 2013
Jefferson Palau is a terrific car salesperson. He really means it when he says he puts the customer first. Jefferson bent over backward to help us close on a lease deal. He also followed up to make sure means it when he says he puts the customer first. Jefferson bent over backward to help us close on a lease deal. He also followed up to make sure we were enjoying our new Hyundai Sonata. If you're in the market to buy or lease a vehicle, I recommend paying Jefferson a visit. Chances are you'll find the trip well worth your while. More
by DavidE7
Employees Worked With
Jefferson Palau
February 21, 2013
RELENTLESS SALES CALLS! I started looking for a vehicle on line as most people do. I utilized the "build and price" to get a better idea of what the total costs would be with options. Knowing that a deale on line as most people do. I utilized the "build and price" to get a better idea of what the total costs would be with options. Knowing that a dealer will generally provide a better price, I opted to try to get an "actual price" from Rt. 4 Hyundai. I specifically requested to be contacted by email due to my job as a physician and difficulty in taking calls. Not only did I receive 2-4 CALLS per day, I continued to receive calls after answering and explaining the situation. This has gone on for 3 weeks! I finally called the dealership, explained the issue to a receptionist who assured me my number would be taken off of the list. Problem solved right? Nope... another few days of calls a second call to the dealership. Figured that should be it right? Guess again... just now ANOTHER call. As I explained one MORE time, the sales assistant on the other end stated that she understood, but if I want to purchase a vehicle.... I asked her if she was kidding. They can 't get instructions right when trying to make a sale.. how helpful are they going to be when I have a problem with the car I've bought already. More
by ADAMSMD
Employees Worked With
internet sales manager
February 20, 2013
They tell you to sign the paper and say this is just to go to the next step. And they make you put a $1000 deposit. They also say this is just a step for me to go speak with financial dept. If you ask if t go to the next step. And they make you put a $1000 deposit. They also say this is just a step for me to go speak with financial dept. If you ask if the deposit is 100% refundable, they will say "ABSOLUTELY, YES." Even if you ask them several times, they will keep saying "YES, OF COURSE 100% REFUND". That's how they trick you. If you read the paper, it will say the deposit is non-refundable. But, they will still say the deposit is 100% refundable. And guess what happens when you tell them the interest rate is too high that you need to cancel this transaction and tell them to give you a deposit back. THEY DON'T GIVE YOUR DEPOSIT BACK. They will say to you "Do you have any proof of us saying we will give you a refund? Who did you ask? Paul? Paul is just a salesman. You should have come to me (manger, Eric Bennett) for this question. He has no power! I got the power! We can't give you a refund since you already signed the paper. If you want to bring this to the court, bring this to the court. It will be just bit complicated and hard times for you. But please go ahead, if you want to. Eventually, we'll win. :)" Even if you say you will post a review and write what they have done to me or report this to a newspaper, they will say, "Go ahead! We don't mind. Please do." Yes, they are very sneaky and deceiver. Not only Paul Paik or Eric Bennet, everyone at this dealership is exactly the same. They will rip off your money any time. And they add unnecessary options on your document, which other dealers don't add. So BE AWARE!!! I don't understand how they are still operating. And it is very interesting how this website has 4.3 rating, when other website has 1 star rating for this dealership. Let's be honest. A lot of people have been tricked by them. One other tip to give you, all of the above things that they have done is illegal. I reported this to Hyundai consumer affair and they told me everything they have done and said to me is illegal. They apologized to me and said Paramus Hyundai is not one of them. I told them Paramus Hyundai gave the most horrible and disgusting impression to Hyundai. And they denied Paramus Hyundai is one of Hyundai Corp. They said this dealership is just like a franchise supermarket. As you can see, Hyundai consumer affair is even very shameful about Paramus Hyundai. You guys should better be fixing your fraud habit. I feel bad to watch you guys earning money by ripping off people's money with all those lies. More
by jamiekk
February 20, 2013
I have purchased two cars from Hyundai of Paramus mainly due to the very positive experience I had dealing with Eric Bennett. I have recommended the dealership to many family and friends and everyone canno due to the very positive experience I had dealing with Eric Bennett. I have recommended the dealership to many family and friends and everyone cannot be happier or more satisfied after dealing with Eric. More
by mfelicianocruz
Employees Worked With
Eric Bennett
February 20, 2013
Both of these people that i have rated have been a great help to me. I found the car i wanted and they sold it to me ! for a great price and quality. They are both very friendly and are willing to help ! I help to me. I found the car i wanted and they sold it to me ! for a great price and quality. They are both very friendly and are willing to help ! I would recommend this dealership to anyone!. ROUTE 4 ALWAYS FOR LESS! IS TRUE. GREAT PRICE AND GREAT QUALITY!. BEST OF LUCK ! More
by Mikh1972
Employees Worked With
Eric Bennett, Rey Espinosa
February 17, 2013
Salesman and manager were very helpful. Met all my needs and made the lease process extremely easy. Very happy with my Sonata and would recommend this dealer. and made the lease process extremely easy. Very happy with my Sonata and would recommend this dealer. More
by Mae64
Employees Worked With
Rey Espinosa
February 13, 2013
Henry was very helpful and made the experience a pleasant one. He is definitely the sales person you would want to buy a car from. He makes sure you are happy with your purchase and does everything to make i one. He is definitely the sales person you would want to buy a car from. He makes sure you are happy with your purchase and does everything to make it a pleasant experience. I love my new Hyundai Tucson. I strongly recommend Henry Heiss. More
by VikkiCQS13
February 12, 2013
Thank you so much for the awesome experience. Getting my new Hyundai Sonata was quick and easy thanks to the excellent staff at Hyundai of Paramus. new Hyundai Sonata was quick and easy thanks to the excellent staff at Hyundai of Paramus. More
by Julianneguzman
Employees Worked With
Vinnie Incorvaia
February 10, 2013
THIS IS THE SECOND EXPERIENCE WE HAVE HAD WITH THIS DEARLERSHIP AND CAME BACK BECAUSE OF OUR FIRST ,SALESMAN VINNY INCORVAIA, WHO HAS NOW BEEN PROMOTED TO FLOOR MANAGER.NOT ONLY DID HE ANSWER ALL OUR C DEARLERSHIP AND CAME BACK BECAUSE OF OUR FIRST ,SALESMAN VINNY INCORVAIA, WHO HAS NOW BEEN PROMOTED TO FLOOR MANAGER.NOT ONLY DID HE ANSWER ALL OUR CONCERNS HE PUT MY DAUGHTER IN AN AFFORDABLE LEASE AND MADE SURE WE UNDERSTOOD ALL THE OPTIOINS. HE IS PROFESSIONAL AND FRIENDLY AND WE LEFT WITH A GOOD EXPERIENCE AND RECCOMENDED THE DEALERSHIP TO ALL OUR FRIENDS,, MAKING SURE TO TELL THEM TO ASK FOR VINNY!!! THIS TIME AROUND A VERY LIKEABLE SALESMAN CALLED US WITH YEAR END DEALS WHICH PIQUED OUR INTEREST SO BACK WE WENT TO PARAMUS TO SEE ROBERT WEBER WHO IS AS FRIENDLY AND PROFESSIONAL AS VINNY AND HE TOOK TOOK US AND WALKED US THRU A NEW LEASE AND AGAIN LEFT WITH A SMILE ON OUR FACE KNOWING HE HAD OUR BEST INTEREST AT HEART. VINNY OF COURSE WAS A PART OF OUR SECOND EXPERIENCE AND WE LOOK FORWARD TO MANY YEARS AND LEASES WITH PARAMUS HYUNDAI!!!! WE LOVE ROBERT AND VINNY!!!!!! More
by CINDYNARD
Employees Worked With
Vinnie Incorvaia
