![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Paramus Hyundai
Paramus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,749 reviews
Purchased a Hyundai genesis in June and the dealership provided temporary plates and owed me a check on my trade in. Was told I would have my registration and check within 7-10 days. Well that's not what provided temporary plates and owed me a check on my trade in. Was told I would have my registration and check within 7-10 days. Well that's not what happened, not until did I have to call countless times but the temporary registration expired (21 day later) and still no registration and no check. The dealerships GM would not respond to calls, it to calling the ownership of the dealership (only got his secretary) and days of dealing with the Hyundai Genesis Helpline to get the dealership to actually send me my registration and the check. I would definitely NOT recommend this dealership to anyone interested in a Hyundai; even the genesis helpline staff was amazed at the lack of responsiveness and lack of effort on the part of the dealership to resolve these issues timely. Stay away!!! More
I recommend this dealership to everyone great customer service and easy to work with.. I worked with Iggi Nd Vinnie . And bought a genesis coupe .. I'm glad I can say I was Iggi's first purchase in that service and easy to work with.. I worked with Iggi Nd Vinnie . And bought a genesis coupe .. I'm glad I can say I was Iggi's first purchase in that dealership. He is a great guy and hope he does well.. More
I had a very good experience at Route 4 Hyundai. My dad and I purchased a 2013 genesis coupe and I am having a wonderful experience with the car. We were provided exceptional service from Brian Scudder as and I purchased a 2013 genesis coupe and I am having a wonderful experience with the car. We were provided exceptional service from Brian Scudder as he was informative and friendly the entire time we were with him. More
We are so grateful to have met Jefferson Palau. He was thorough and presented an amazing presentation helping us to make our decision to purchase the Sonata. His professionalism was evident when he spoke thorough and presented an amazing presentation helping us to make our decision to purchase the Sonata. His professionalism was evident when he spoke regarding what would be our best options. He was courteous, kind and gracious. Its a pleasure to meet someone who has a desire to help others and enjoy what they do. My wife and I felt comfortable and knew Jefferson had gone the extra mile to make this purchase possible. More
i thought it was excellent service.. very kind and friendly.. the service was extremely fast also.. i would deffinetly recommend my family and all friends!!! friendly.. the service was extremely fast also.. i would deffinetly recommend my family and all friends!!! More
My mother bought a new Hyundai Tuscon at athe Paramus Hyundai. Out of all my years with buying cars it was the most pleasant experience I have ever had. Ian Kaufman was our Sales Representative who Hyundai. Out of all my years with buying cars it was the most pleasant experience I have ever had. Ian Kaufman was our Sales Representative who was so attentive and made us feel so welcomed. He showed us everyhing we need to know about the car and actually went over it all again before we left also set up my mother's blue tooth for her phone. Anthony was just amazing with the financing. He went through everything and fully explained everything my mother needed to know about the leasing program. He was also fully attentive and made us feel so comfortable. He even walked us to the car and through his own spare change in the back seat for good luck. When I left I felt like I knew both gentlemen for years. Your dealership hired unbelievable employees and every dealership should have more employees like Paramus Hyundai has. I would definitely without a doubt come back to your dealership again. Thank you for a wonderful experience. More
My experience at dealership didn't begin well, as I stood there for 15 minutes without anyone approaching me, seeming more concerned with cigarette breaks than a customer. I walked out of dealership a stood there for 15 minutes without anyone approaching me, seeming more concerned with cigarette breaks than a customer. I walked out of dealership and started towards my car to leave, but that's when Antoine came RUNNING out of the dealer asking if I needed help, and apologizing that nobody else had helped me. He assured me he would make my experience better, and he did. Antoine did a great job, listened to what I wanted and brought me right out to see what was available. We talked for a bit, and began "negotiations". Keep in mind, I was at dealership around 8-8:30pm the night before a holiday. While everyone else seemed focused on leaving, Antoine didn't rush the process whatsoever. I seemed more eager to wrap it up than him. He made the entire transaction very comfortable, and I'm very pleased with the service I recevied. If I were rating Antoine alone, it would be all "5's" for him, but my rating of 4's also includes the negatives I experienced prior to meeting with Antoine. I ended up finalizing the lease on my new Sonata that evening, and driving it home the same night. All thanks to Antoine. Had he not come after me, or spent the quality time with me, Honda would have had one more customer. I work in the service & sales industry as well, and truly understand the value of good customer service. Antoine did a great job, and should be commended for it. Thanks! More
I really wanted a Hyundai Santa Fe so we went to Route 4 Hyundai. I must say the first time we went there, we waited around and no one bothered to wait on us so we left. A couple of days later my husband Hyundai. I must say the first time we went there, we waited around and no one bothered to wait on us so we left. A couple of days later my husband called the dealership and made an appointment to come see the Santa Fe and arrange to go for a test drive. I fell in love with the car instantly, the only issue was the cost, which we finally came to a compromise with Eric. More
Hyundai must be one of the worst cars ever made. They Hyundai must be one of the worst cars ever made. They will sell it at a price which may seem like a discount but you will more than make up for it Hyundai must be one of the worst cars ever made. They will sell it at a price which may seem like a discount but you will more than make up for it when you start bringing it for service. Hyundai of Paramus rips you off on everything they do. They came up with things to fix that I never heard of when I owned over vehicles and I've been driving for 34 years. When you refuse something they offer they will reduce the price. This only means that they overcharge on everything they do. I will be getting rig of Hyundai and will never see this dealer again. More
Had a very positive experience working with the people at Hyundai of Paramus. I had never driven a Hyundai before and was coming off a Nissan Maxima so I wanted to get a feel for my comfort level with a V4 c Hyundai of Paramus. I had never driven a Hyundai before and was coming off a Nissan Maxima so I wanted to get a feel for my comfort level with a V4 car. I loved the Sonata right off the top and was pleasantly surprised when I was allowed to leave without much time or pressure on my first visit. I returned a week later with intentions to purchase. I had done my research and was happy to find that without having to do a ton of negotiating I was able to walk away with a fair price. My salesman, Steven Dann, was friendly, informative and low pressure. I really enjoyed working with Steven because he did not use any of the normal cars salesman talk. My overall experience was very positive and I have already recommended Hyundai of Paramus and Steven Dann to family members who are in the market for a new vehicle. More