Paramus Hyundai

After struggling to make an appointment for months, I took my car for a recall, turned out they couldn't perform the recall due to less than optimal battery of my car. They wanted to charge 500 for a bat took my car for a recall, turned out they couldn't perform the recall due to less than optimal battery of my car. They wanted to charge 500 for a battery. My car is not electric. What a nasty place, i regret buying Hyundai. I lost about 200 dollars on Uber and lost wages thinking it was a serious recall. Will complain to the customer bureau of NJ. More

Iggi was fantastic. So kind, thoughtful, and patient. We so appreciate everything he did to make us happy with our purchase! So kind, thoughtful, and patient. We so appreciate everything he did to make us happy with our purchase! More

From start to finish, Iggi was with me the whole way in the process of purchasing my new Hyundai Kona. He is very personable and well informed about the product as well as process. He put my mind at ease a the process of purchasing my new Hyundai Kona. He is very personable and well informed about the product as well as process. He put my mind at ease and helped me with test driving, reviewing the car’s features as well as walking me through the warranty and service plan. I walked in at 11AM on a busy Saturday and drove away at 4PM with my new baby! In one word- SEAMLESS! Thank you Paramus Hyundai and especially Iggi! The best. ⭐️⭐️⭐️⭐️⭐️ More

Such a pleasure buying a vehicle from Paramus Hyundai. The salesman was patient with my partner and exceptionally explained the vehicle. The salesman was patient with my partner and exceptionally explained the vehicle. More

Iggi is a great salesman. He communicated throughout the process as I waited for my new car to be delivered. Highly recommend Iggi, would definitely work with him again! He communicated throughout the process as I waited for my new car to be delivered. Highly recommend Iggi, would definitely work with him again! More

Always looking to get out of warranty must sign for work not performed worst dealership in nj and that’s Being kind not performed worst dealership in nj and that’s Being kind More

Worst experience. I would give negative 100 stars if I could. Don't use this dealer service. Still fighting for the unnecessary payment charged for more than a month e I would give negative 100 stars if I could. Don't use this dealer service. Still fighting for the unnecessary payment charged for more than a month even though the service manager agreed to refund it. Got fault clock spring (remote buttons on the wheel didn't work and airbag light was on) which has extended warranty by Hyundai (service bulletin 17-BE-004-1). The service consultant said they need to perform 2 diagnosis first and I would be charged fee if it was not from faulty clock spring. They came back and said clock spring was bad for airbag light on and wires were bad for remote controls since Module 1 fuse kept blowing. I asked them to test the remote control buttons after replacing clock spring and fuse only. They refused to test unless I got wire replaced. I declined the wire replacement so they charged me for 1 diagnosis. At home, I tested every single fuse with multimeters but found no blown fuse. Opened wheel cover and just reconnected the main wire. Everything worked perfect. Called the service and explained what happened and asked for refund. The service manager, Vivian, agreed to refund it. Waited a week. no refund. Called her back and she said her manager needed to approve it but he was on PTO. After few days, called her again, she said she would get approval and process the refund. no refund. Called her again and she said the refund was processing. I called her like 6 times and finally she said approval was done and accounting would refund it. Waited for a week. No refund. Claimed through my credit card company and credit card company credited the money back. And now Paramus Hyundai sent me an invoice. Still have this fight going. Never, ever going back to this dealer. More

I had a very patient salesman by the name of Iggy. He was great to work with! He was great to work with! More

Iggy was amazing he made the purchase very easy and very fast and there was no pressure on the purchase made me feel very comfortable. Thank you. Very much. fast and there was no pressure on the purchase made me feel very comfortable. Thank you. Very much. More

Iggi is a FANTASTIC Salesman. I called looking for a 2023 Palisades, and on the same day drove home with it. He made the process super quick. Extremely happy with his service. I called looking for a 2023 Palisades, and on the same day drove home with it. He made the process super quick. Extremely happy with his service. Very attentive and very knowledgeable about the car. Excellent service all around, A+++ Financing paperwork was super quick with Brian. Would recommend to friends and family. More