Paramus Hyundai

Iggi is a great salesman. He communicated throughout the process as I waited for my new car to be delivered. Highly recommend Iggi, would definitely work with him again! He communicated throughout the process as I waited for my new car to be delivered. Highly recommend Iggi, would definitely work with him again! More

Always looking to get out of warranty must sign for work not performed worst dealership in nj and that’s Being kind not performed worst dealership in nj and that’s Being kind More

Worst experience. I would give negative 100 stars if I could. Don't use this dealer service. Still fighting for the unnecessary payment charged for more than a month e I would give negative 100 stars if I could. Don't use this dealer service. Still fighting for the unnecessary payment charged for more than a month even though the service manager agreed to refund it. Got fault clock spring (remote buttons on the wheel didn't work and airbag light was on) which has extended warranty by Hyundai (service bulletin 17-BE-004-1). The service consultant said they need to perform 2 diagnosis first and I would be charged fee if it was not from faulty clock spring. They came back and said clock spring was bad for airbag light on and wires were bad for remote controls since Module 1 fuse kept blowing. I asked them to test the remote control buttons after replacing clock spring and fuse only. They refused to test unless I got wire replaced. I declined the wire replacement so they charged me for 1 diagnosis. At home, I tested every single fuse with multimeters but found no blown fuse. Opened wheel cover and just reconnected the main wire. Everything worked perfect. Called the service and explained what happened and asked for refund. The service manager, Vivian, agreed to refund it. Waited a week. no refund. Called her back and she said her manager needed to approve it but he was on PTO. After few days, called her again, she said she would get approval and process the refund. no refund. Called her again and she said the refund was processing. I called her like 6 times and finally she said approval was done and accounting would refund it. Waited for a week. No refund. Claimed through my credit card company and credit card company credited the money back. And now Paramus Hyundai sent me an invoice. Still have this fight going. Never, ever going back to this dealer. More

I had a very patient salesman by the name of Iggy. He was great to work with! He was great to work with! More

Iggy was amazing he made the purchase very easy and very fast and there was no pressure on the purchase made me feel very comfortable. Thank you. Very much. fast and there was no pressure on the purchase made me feel very comfortable. Thank you. Very much. More

Iggi is a FANTASTIC Salesman. I called looking for a 2023 Palisades, and on the same day drove home with it. He made the process super quick. Extremely happy with his service. I called looking for a 2023 Palisades, and on the same day drove home with it. He made the process super quick. Extremely happy with his service. Very attentive and very knowledgeable about the car. Excellent service all around, A+++ Financing paperwork was super quick with Brian. Would recommend to friends and family. More

Annie Ramaglia was my service representative. She was efficient, kind and extremely helpful. Annie told me exactly what to expect and she followed up and kept me informed and updated on the sta She was efficient, kind and extremely helpful. Annie told me exactly what to expect and she followed up and kept me informed and updated on the status of my Hundai Elantra. Annie is very professional and always had a welcoming smile on her face. I would like to thank you all at Hundai special shout out to Annie! Sincerely Susan Ficalora & Evelyn Jusino. More

This dealership makes buying a car easy and quick! Everyone is friendly and knowledgeable. This is the second car I leased through them. Everyone is friendly and knowledgeable. This is the second car I leased through them. More

I worked with Iggi Barreto in getting the 2023 Ioniq 5 Limited. He was very tentative and was able to make the process easy and stress free. He was able to provide all the information I needed in a very t Limited. He was very tentative and was able to make the process easy and stress free. He was able to provide all the information I needed in a very timely manner. Especially with how hard it was to find this car since it's constantly out of stock. Highly recommend! More

Just got off the phone with Annie i brought my car in today so they can just look at my car door latch problem with my car alarm going off all night i told her in the morning if the cost of the repair is today so they can just look at my car door latch problem with my car alarm going off all night i told her in the morning if the cost of the repair is no less than $190 go ahead she calls me back and tells me the repair is $800 and i was like okay can't afford it right now i have 2 kids this was sudden. She tells me i have to pay $190 just to take a car home with nothing being done i understand the tech needs to check the issue and needs to be paid for his or her time but $190 that is not fair and emotionally hurtful. Annie said maybe they will take the $190 off the intial price of the repair if i pay it and she will talk to the supervisor about it!!!!! How is this right i thought the customer comes first i felt like i was scammed from the beginning. Hopefully a manager sees this post i have been with hyundai for 7 years and was thinking of buying a new car again from them but i will no longer choose this brand because today showed me what type of company they are. More