Paramus Hyundai

The second I walked in to this dealership I felt very welcomed. My Sales Guys Iggi was very informative and extremely helpful on picking out the right choice of car for me welcomed. My Sales Guys Iggi was very informative and extremely helpful on picking out the right choice of car for me More

Very nice. Salesman was very attentive but I don’t like to have to haggle on prices Salesman was very attentive but I don’t like to have to haggle on prices More

Iggi Barato was informative, knowledgeable, and new exactly what I wanted. Mr. Barato was personably and the purchase went smoothly. exactly what I wanted. Mr. Barato was personably and the purchase went smoothly. More

Iggi was very helpful and pleasant he made the transaction easy I truly recommend him this was the second time he has helped me. Way to Iggi!! transaction easy I truly recommend him this was the second time he has helped me. Way to Iggi!! More

We received an email that there is a recall with our vehicle and we can schedule an appointment free of charge to replace broken part (ABS system)so we went there and they called us 10 minutes later tha vehicle and we can schedule an appointment free of charge to replace broken part (ABS system)so we went there and they called us 10 minutes later that we don’t have oil in our engine and the battery is dead And we have to pay for it. Obviously, I said no. lady hung up. They said they will not do anything because there is no oil in the engine and battery is dead yet somehow I got there, so how can I drive without oil? When I went there to pick up my car, they gave me paperwork that battery is dead and there is no oil in the engine. Of course I checked that and oil level was fine (still 2 more thousand to drive ) battery was good as well. it’s unbelievable how they want to make money on their clients even if there’s their mistake not to mention, they should not let me leave If there was no oil in the engine! yet they let me go. Obviously I saw and checked, and everything was OK. Horrible place. More

I want to express how impressed I am by the service department at Paramus Hyundai, Annie, Ramaglia is an exceptional customer service representative and help me to complete service on my car in an expe department at Paramus Hyundai, Annie, Ramaglia is an exceptional customer service representative and help me to complete service on my car in an expeditious manner and was very very helpful. This is my second time using the service department. They are excellent. More

I dealt with Damion Lawrence for the second time and he was absolutely fantastic. No pressure at all. Both times he made the process very easy. I highly recommend him and this dealership was absolutely fantastic. No pressure at all. Both times he made the process very easy. I highly recommend him and this dealership More

Within the first year after purchasing my car, they constantly sent me promotional offers for oil changes (specifically 6 oil changes for $60). They offered it to me 4 times in a year and I bought the constantly sent me promotional offers for oil changes (specifically 6 oil changes for $60). They offered it to me 4 times in a year and I bought them all 4 times. Now they won’t let me use them because they say I have to prove with a receipt and/or bank statement that I purchased them. The most amazing part is that the person telling me I have to prove I bought them is the person who sold them to me!!!! They don’t have the receipts by the way, they conveniently cannot prove that you bought something from them, two people flat out told me that my receipts aren’t their responsibility. Ok but where am I supposed to get my receipts from then if the place distributing them doesn’t have it?! I purposely won’t get another Hyundai (at least not from this dealership) and I have talked 3 people out of buying a car from here just because of their service department. There was another time when I had just had new tires put on, balanced and an alignment done and then went to this dealership afterwards for an oil change and they told me I needed an alignment and other things I didn’t need!!!! Money hungry rip off artists looking to swindle. The very definition of why people don’t trust people in the car sales industry. Let’s say you did decide to get something serviced here, something as simple as an oil change will take at least 3 hours. Seriously, go somewhere else. More

Annie Ramaglia was awesome to deal with. so helpful and nice. The pleasure was mine. so helpful and nice. The pleasure was mine. More

Cost 683$ to pass inspection/calling headquarters is a waste of time stay away. Manager told me battery was disconnected cause of problem/battery was never disconnected. Go somewhere else waste of time stay away. Manager told me battery was disconnected cause of problem/battery was never disconnected. Go somewhere else More