Paramus Hyundai

I went to Hyundai Paramus for my complimentary oil change after more than six months since my last visit. They refused the service, saying my mileage was too low, even though Hyundai’s maintenance policy al after more than six months since my last visit. They refused the service, saying my mileage was too low, even though Hyundai’s maintenance policy allows oil changes every 6 months or 7,500 miles, whichever comes first. The staff was dismissive and not helpful — very disappointing experience. I won’t be returning. More

I bought a 2019 Hyundai Santa Fe from them and they took care of me. However, they refuse to take my call and keep sending me to voicemail when I asked to speak with the finance manager to get a copy of my care of me. However, they refuse to take my call and keep sending me to voicemail when I asked to speak with the finance manager to get a copy of my purchase agreement! What is going on and what are they hiding! They never emailed it to me! More

Brandon was my salesman. He's very polite, professional. He's also a good negotiator. I might have paid a bit more than I wanted (not a lot, but still). That said, once the d He's very polite, professional. He's also a good negotiator. I might have paid a bit more than I wanted (not a lot, but still). That said, once the deal was signed, and I had a small issue or two Brandon took very good care of me. Was extremely helpful, organized, cared about my satisfaction.. Good follow thru. I like him, and recommend him, just be mindful - he's a smooth price negotiator. More

Iggie is awesome. I’ve been with Paramus Hyundai for over 10 years and always leave happy. I’ve been with Paramus Hyundai for over 10 years and always leave happy. More

Thank you Hyunday for the opportunity,I'm happy with my new hyundai tucson.Thank you new hyundai tucson.Thank you More

If you’re considering taking your Hyundai in under the warranty—whether it’s the 100,000 or 150,000-mile coverage—do not even think about going to this dealership, because you’ll always end up with a cost warranty—whether it’s the 100,000 or 150,000-mile coverage—do not even think about going to this dealership, because you’ll always end up with a costly surprise. They keep your vehicle under the pretense that it’s being inspected under warranty, only to later tell you that the issue isn’t covered, and you’re left with a hefty bill. The service is rude, and it feels more like they’re after your money rather than trying to help you. While I was there, I even had the chance to speak with an elderly gentleman who was also seeking service for a key issue, and he was extremely upset because they were charging him $1,000 for it. If you own a Hyundai—which in my opinion and experience are not good vehicles to begin with—do not even think about taking it to Paramus Hyundai. Instead of helping you, they’ll charge you even for the inspection. I honestly don’t understand why Hyundai takes pride in its warranty when it’s essentially useless—you end up having to pay for everything anyway. I’ve been there three times, and every single time I’ve left angry and disappointed. I never want to go back, and I certainly will never buy a Hyundai again. You’re better off taking your car to a local mechanic, who might even do a better job, because at this dealership they only care about profit—not about helping their costumers. More

The people at this store are wonderful! ! They met every need and answered every question. They went above and beyond all of my expectations!! Ask for Iggy Barreto. He is a great guy and y ! They met every need and answered every question. They went above and beyond all of my expectations!! Ask for Iggy Barreto. He is a great guy and you will get a great car at a great price!!! More

6 weeks ago after getting extended warranty notice for peeling paint I called Paramus Hyundai to schedule repair . The anonymous woman on the phone said they were swamped and weren't taking anymore paint peeling paint I called Paramus Hyundai to schedule repair . The anonymous woman on the phone said they were swamped and weren't taking anymore paint repair appointments. I asked If she could at least add me to the appointment list but she declined . Seems like these types of dealerships are quick to take your $ when buying a car and for repairs / maintenance but they don't want to be responsible for their company's defective paint extended warranty. I'll never do business with them More

Looking forward to my new paint job! ! I am number 61 on the list, Could take a year! Consider this my receipt. Peace out Vivian!! ! I am number 61 on the list, Could take a year! Consider this my receipt. Peace out Vivian!! More

Excellent customer service. Thank you so much to Anthony Alegre and Ludwin Rosa for everything. Thank you so much to Anthony Alegre and Ludwin Rosa for everything. More