Paramount Porsche Volvo VW

Exceptional and pleasant This was the best buying experience from start to finish only exception - The pressure to add all the "extra" protections was unpleasant - did not li This was the best buying experience from start to finish only exception - The pressure to add all the "extra" protections was unpleasant - did not like the sale you up with all the add ons. Cost of these should be listed - waste of time. More

Knowledgeable and helpful staff Patrick was very helpful in the purchase process. Answered all questions and provided insight into the car manufacturers warranty as well as Paramount Patrick was very helpful in the purchase process. Answered all questions and provided insight into the car manufacturers warranty as well as Paramounts own warranty for the vehicle. This is my fourth Volkswagen I have purchased from Paramount Volkswagen. Will definitely purchase from them again. I am confident if I have any issues they would work with me to have a positive outcome. More

Exceptional We stopped in the dealership on our way home to Asheville from Charlotte just to look at the vehicles. We were greeted and welcomed by our sales perso We stopped in the dealership on our way home to Asheville from Charlotte just to look at the vehicles. We were greeted and welcomed by our sales person,Joey. He was well informed about the cars we were looking at. Never pushy toward any model allowing us to test drive both providing a wealth of information during each. Polite throughout the entire process. Perfect demeanor for his position More

Above and beyond Yesterday I purchased a 2019 VW Arteon on from Butch Walters. The transaction couldn’t have gone smoother and Mr. Walters is an excellent sales person Yesterday I purchased a 2019 VW Arteon on from Butch Walters. The transaction couldn’t have gone smoother and Mr. Walters is an excellent sales person. I live in Knoxville and I was close to purchasing from another dealer in Georgia I saw the blue Arteon on Autotrader and called Mr. Walters about it He gave me a very fair price and stayed in communication with me all the way through the process. He also made arrangements to meet me at your Kia dealer in Asheville to save me time on the drive. When I found a small dent this morning while washing it he offered to get it fixed even though I couldnt be 100% sure it was there when I picked it up. Your 10 year 150M warranty was another reason I chose your dealership. Please make sure Butch knows how much I appreciate his service and what an asset he is to your dealership. You will be my first call if I need another car More

Exceeded our expectations!! Great experience from the moment we walked in! Patrick was super knowledgeable, friendly, kind and answered all our questions. Just an overall excel Great experience from the moment we walked in! Patrick was super knowledgeable, friendly, kind and answered all our questions. Just an overall excellent experience and we highly recommend Paramount and Patrick! More

Excellent Ernie did an amazing job. He was very helpful and very friendly. The whole process was smooth and not stressful like most car buying experiences are. Ernie did an amazing job. He was very helpful and very friendly. The whole process was smooth and not stressful like most car buying experiences are. I would, and have already, recommend Ernie and Paramount to anyone looking for a nice new or used vehicle. Thanks for a great experience. I’ll be buying from you again! More

Read below comments. Everything went great with Ernie, couldnt be happier with my experience with one exception. The Finance guy was all nice until he couldn't sell us any Everything went great with Ernie, couldnt be happier with my experience with one exception. The Finance guy was all nice until he couldn't sell us any of the extra services. Then he turned very cold toward us. I understand he is under some pressure to sell but he needs to be a little more understanding and graceful if a customer declines. More

Overall A+ Todd made the car buying experience a pleasure. All the people there was professional and friendly. Todd worked with me on getting for the rental car Todd made the car buying experience a pleasure. All the people there was professional and friendly. Todd worked with me on getting for the rental car place to pick up me car. I couldn't have been happier with my purchase. More

Bought another Cayenne, effortless They jumped to make this happen on very short notice. The car needed to be delivered to another city, finance arranged long distance and registered in They jumped to make this happen on very short notice. The car needed to be delivered to another city, finance arranged long distance and registered in another state. They made it happen for me, and it was really easy and seamless. Great experience! More

Terrible experience. Unethical dealings (Parker and Art) Avoid working with this dealership! If I could rate this team lower than one star I would do so. I brought in a trade and clearly stated several time Avoid working with this dealership! If I could rate this team lower than one star I would do so. I brought in a trade and clearly stated several times that I wanted to lower my cost of financing and payments. I asked many times what the interest rates were and never got a response until sitting down at the signing table. Then at that point they shared the rates (which were almost 4 points higher than expected). Tried to walk away and they roped me back in. In the end I ended up with an older vehicle with virtually the same monthly cost and financing (which is despicable). Any reputable, honest, and ethical team would have help the customer realize that the difference would be minimal, at best, and they would advise or point out this fact (considering the stressful nature of purchasing a vehicle). Nevertheless, as a single female coming in with her elderly mother apparently I was “fresh meat” a prime target for profit. Nice job boys. I’m sure this is NOT the way you’d treat your own mother, daughter, sister, or wife. Thanks for taking advantage of a difficult situation. You all should be ashamed of yourselves, oh yeah you’d have to have conscious for that to happen. Can’t even adequately express the irritation I have with this team and this company. The CEO (Benny Yount) is apparently on the board of a Christian based organization (CBN). As a Christian myself, it surprises me that something like this could happen if they hope to hold Christian values in the business. ***(ALL of their posted reviews on their website are positive...obviously they are blind to the fact that there is much room for improvement)*** More