Paramount Porsche Volvo VW

Excellence all around from sales staff to management, enjoyed the experience. Will purchase again at some point in time... enjoyed the experience. Will purchase again at some point in time... More

Good folks to deal with. Everyone goes out of their way to make the process flow smoothly. Everyone goes out of their way to make the process flow smoothly. More

Great communication, they were prepared for my arrival and the entire transaction went smoothly. Everyone I dealt with was very polite and professional. and the entire transaction went smoothly. Everyone I dealt with was very polite and professional. More

My recent purchase was my 2nd from Porsche Hickory. The 1st, which was delivered in July, is a 2021 Boxster GTS 4. My unplanned purchase last Saturday is a 2019 Macan S. I had a pickup at the parts The 1st, which was delivered in July, is a 2021 Boxster GTS 4. My unplanned purchase last Saturday is a 2019 Macan S. I had a pickup at the parts department and while there, I stopped by the showroom to say hello to Bob Smith. The Macan was like a magnet. After 4 hours with Bob, we bought a car. The length of the negotiation was due to me trying to justify the purchase. The experience with Porsche Hickory and Bob has been outstanding. There is absolutely no over aggressive pressure from anyone. They treat their customers like family, even if you are a persnickety hard-headed German like me. The positive interaction with the customer is far superior to a Charlotte Porsche dealership that I have visited in the past. I highly recommend those looking for a Porsche or any other make to visit Bob at Porsche Hickory before finalizing any deal elsewhere. This dealership is the best in NC, if not the USA. More

MATEO WAS VERY HELPFUL and Prepared for the sale of the car, Brandon was also very helpful car, Brandon was also very helpful More

Most pleasant purchase experience we have had. The process was simple and very straightforward. No back and forth, sign this proposal with the manager. Andrea Taylor is a wonderful sales person The process was simple and very straightforward. No back and forth, sign this proposal with the manager. Andrea Taylor is a wonderful sales person. More

After experiencing an extremely disappointing situation with a BMW dealership in Charlotte, NC, I was car hunting again. I ended up researching Volvo vehicles as they were typically rated tops in each of with a BMW dealership in Charlotte, NC, I was car hunting again. I ended up researching Volvo vehicles as they were typically rated tops in each of their classes, and they are highly recommended. So, I looked at inventory on the VolvoCars.com website, and I ended up connecting with Andrea Rhyder with Paramount Porsche Volvo VW through the Volvo Customer Care. It started as an interest in the 2022 Volvo XC60 as I started with a color that I liked. Andrea responded with more information, specs, and photos of the one that I was initially interested in. She also provided some other options of Volvo XC60 and XC90s with varying packages and options. With her assistance, I ended up steering away from the initial vehicle that I was interested in, and I ended up looking at a XC60 Inscription and a XC90 Momentum similarly priced after Andrea had provided to me information on 2, XC60 and 2, XC90 so that I could do side by side comparisons of models, packages, and options. Andrea provided pictures to me, via text message, of the differences between the XC60 and the XC90 from vehicles in the showroom. She was also able to locate the XC90 which recently arrived on the lot. She took several pictures of the XC90 and forwarded them to me on my cell phone. She really spent the time answering questions of mine as I was getting down to final, two selections. I had more questions that I wanted to actually speak to her about, and she even took my call after work hours in her vehicle so that she and I could work through the merits, pros, and cons of each one in my effort to select the one that I wanted to purchase. After speaking with her for almost 30-minutes, she and I understood that I was landing on the same vehicle over and over with my though process. As such, I ended up selecting the 2022 XC90 Momentum. This was going to be a cash deal after having already sold my previous car, so we were able to reserve the vehicle for me that night, 11 April 2022. The next morning, she and I were in contact to make final arrangements for purchasing the vehicle remotely. She even started planning to have my vehicle delivered to my personal residence at no charge to me. She worked through my schedule which had some business commitments. I ended speaking with their finance manager to arrange final, out-the-door numbers and how the cashier's check was to addressed. With cashier's check in hand, my vehicle was delivered to me with the paperwork that I needed to sign after inspecting the vehicle first. It arrived to me in great condition but with just a few more miles on it. I took pictures for Andrea including a pictures of the XC90 for Andrea upon her request as well the picture of the cashier's check that was being sent back with her team that delivered the car to me. Andrea also took the time with me to Activate my Volvo ID and to program one of my FOBs to me as well as programming the second FOB to act like a regular FOB not a valet FOB which is how they are typically assigned. So has offered to walk me through the vehicle via video which I intend to do here soon as I still need some guidance on some of the features. This is what customer service was intended to be even during these crazy, historic days. Thank you Andrea for giving to me the experience of a luxury vehicle purchase as it is my first ever vehicle to purchase in the class. More

I purchased my 5th car from Paramount VW this past Saturday. I reached out to Rudi the sales manager late Thursday night and on Friday morning I was contacted by Andrea Rhyder, a VW specialist. Sh Saturday. I reached out to Rudi the sales manager late Thursday night and on Friday morning I was contacted by Andrea Rhyder, a VW specialist. She and I spoke /texted back and forth looking at several vehicles. She recommended that the VW Taos fit the needs and wants I was requesting. I did everything online and within 45 minutes, everything was finalized. I met Andrea at the dealership on Saturday morning at 11:30 and I was driving home in my new Taos within the hour. Andrea made this car buying experience the best one I have ever had.. Alan Cook Huntersville NC More

Will return to this dealership in the future. Was treated with total respect from start to finish. Top notch professional employees and inviting showroom floor. I felt at home! Was treated with total respect from start to finish. Top notch professional employees and inviting showroom floor. I felt at home! More

I have dealt with Bob since 2010 and 6 cars. Bob is always available and dependable, and makes every transaction effortless. Porsche Of Hickory is the best Porsche dealer! Bob is always available and dependable, and makes every transaction effortless. Porsche Of Hickory is the best Porsche dealer! More