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Caleb Pletcher is a fresh and knowledgable Volkswagon salesperson. My husband and I went to look at some used Routan min-vans that were on the lot at Paramount and really just wanted to get a feel for al salesperson. My husband and I went to look at some used Routan min-vans that were on the lot at Paramount and really just wanted to get a feel for all of the mini-van options before we made a final decision. Caleb was great to show us all of the options on the Volkswagon and even suggested that we drive the Honda Odessey that they also had on the lot so we could make sure we were making the right choice for our family. In the end we went with a BRAND NEW Routan, with 0% financing it just didn't make much sense not to. I am in love with my new van and my husband loves all of the electronic gadgets on the Routan. I would recommend anyone car shopping to visit one of the Paramount dealerships. Their prices were the best in the state and I would send anyone shopping for a Volkswagon to Caleb Pletcher he is good, young, honest salesperson and those are hard to find! More

I was referred to Rick from a mutual friend and former customer of Rick's. I was very pleased with Ricks professionalism and overall sales skills. It was a pleasure doing business with him. Earlier, I customer of Rick's. I was very pleased with Ricks professionalism and overall sales skills. It was a pleasure doing business with him. Earlier, I had a poor experience with the service center. I guess I caught Candy on a bad day. Despite the previous experience, I decided to give Rick a shot and my family and I are glad we did! Not sure about the service department, but I believe in 2nd chances to make a first impression. Doug Young National Sales Manager Drillers Service, INC. More

I wish to thank the team at Paramount Volkswagon for their courteous help with my recent purchase of a 2011 Jetta TDI. You were most helpful in explaining the economy and reliability of this vehicle. their courteous help with my recent purchase of a 2011 Jetta TDI. You were most helpful in explaining the economy and reliability of this vehicle. The whole process was fast and friendly. The automobile is terific. The service dept. was impressive. I look forward to the future with you'all. More

We have bought multiple Volkswagens from a local dealer in our area over the past several years. We're extremely loyal and immediately went back to our local dealer when looking to purchase a new vehicle. in our area over the past several years. We're extremely loyal and immediately went back to our local dealer when looking to purchase a new vehicle. It appears that our local dealer lost it's focus in taking care of the customer which resulted in us "shopping" around. I share this prior experience because if it wasn't for this, we would have never had the opportunity to experience a dealership who actually cares. Now on to the dealership and sales representative who not only met our expectations but exceeded them. After searching around, we ending up linking up with JC from Paramount in Hickory, NC. This dealership happen to be over an hour from our house. So we wanted to do as much as we could prior to our visit to ensure the drive would be worth the investment. JC was more than willing to assist and work with us. Every question we had, he took the time to answer. Once we felt comfortable a deal could made, we decided to make the drive to Paramount. From start to finish, JC and team took great care of us. It's was by far the best buying experience we've ever experienced with a purchase of a new vehicle. If your looking for a Volkswagen, Volvo or a Porsche, check out Paramount! More

I researched and found this car and dealership on the internet. Of the three dealerships I visited, Paramount was by far the best. Caleb Pletcher was very personable and knowledgeable about the vehicle internet. Of the three dealerships I visited, Paramount was by far the best. Caleb Pletcher was very personable and knowledgeable about the vehicle I was interested in. He and his manager answered all of our questions and was very helpful. It was a good car buying experience and I felt they were very honest and fair in their negotiations on the price. More

The reason for our visit was not with the intentions of trading my car. I had a 2004 VW Beetle which I absolutely loved! We brought it in to leave it for service on a recall. We decided to look around th trading my car. I had a 2004 VW Beetle which I absolutely loved! We brought it in to leave it for service on a recall. We decided to look around the lot at which time the Eos caught our attention; Josh came out and told us all about the car and went with us for a test drive; we really liked it and would not have considered trading our Beetle had the price not been exactly right; it was so here we are with a 2008 Eos! Josh was great! We really enjoyed him; he knew and showed us everything about the car; he was never pushy; he was down to earth and honest and made us feel comfortable. He is a great salesman! Everyone there made us feel comfortable and welcome; it was a great experience. We will definitely visit again! More

My overall experience at Paramount Volkswagon of Hickory was extremely pleasant. From the moment I pulled into the lot and started looking at some vehicles, Caleb Pletcher greeted us warmly and offered his was extremely pleasant. From the moment I pulled into the lot and started looking at some vehicles, Caleb Pletcher greeted us warmly and offered his assistance. He made sure to find out exactly what I wanted and made his best efforts to provide me with just the vehicle I described. He was friendly, knowledgable, professional, honest, and willing to help out to the best of his ability. He was also able to assist us quickly with very little waiting time, as time is valuable to all of us. Overall I am extremely happy with my experience and would highly recomment this dealership and Caleb Pletcher to anyone in the market for a vehicle. More

George was very, very friendly and personable. He made us feel at home! He wasn't pushy like some car salesman can be. Our overall experience was great! We will be back to purchase future vehicles from Par feel at home! He wasn't pushy like some car salesman can be. Our overall experience was great! We will be back to purchase future vehicles from Paramount! I have already recommended the dealership to some of our friends! And I LOVE my car! More

I would like to thank Caleb for being very professional with me yesterday when I was there to buy a car. I told him my price range I was interested in and he showed me what the dealership had.This saved me with me yesterday when I was there to buy a car. I told him my price range I was interested in and he showed me what the dealership had.This saved me alot of time and got me to the car that I purchased. I will tell my family and friends about how friendly Caleb was and make sure that they ask for him first. Thanks Kathy Smith More

4/15/2011 From the time I entered your dealership and 4/15/2011 From the time I entered your dealership and parked in the wrong area a very nice man excorted me to George Gillespie's office after I s 4/15/2011 From the time I entered your dealership and parked in the wrong area a very nice man excorted me to George Gillespie's office after I stated I wish to look at 2011 Jettas. He was very helpful and actually walked me to George's desk. My experience from the start with George Gillespie was very please, friendly and knowledgeable. He answered all my questions and patiently showed me the inside of the Jetta as well as the truck space. I brought my husband back for a second look and was again treated extremely well and was not at any time pushed for a comittment or haggling on purchase price. Then, by phone the terms of the sale was negotiated and a decision was reached for final sales price. I then set up an appointment to bring a check and pick up my car! All was made very easy and the transfer of ownership was completed. George then went over the workings of the car with me as well as taking me through the repair/parts area of the building and an appointment was set up for my 90 day inspection. All staff personnel was very helpful. I highly recommend George Gillespie and Paramount Automotive Group to purchase a car from. Sincerely, Kathleen C Gwaltney More