Paramount Porsche Volvo VW

Buying a Volkswagen Jetta from Paramount Auto group is hands down the best car buying experience I have encountered. Worked with two sales persons because they didn’t want to inconvenience me, can you be hands down the best car buying experience I have encountered. Worked with two sales persons because they didn’t want to inconvenience me, can you believe that? The first on-lot encounter was with Ned Owens, told him I’m just looking he answered all my questions and we parted ways. No high pressure tactics he actually inquired about my driving needs and made recommendations based on that not sticker price. A few days later filled out one of the online car finder sites for several Jetta trims, submitted to all the VW dealers within 75 mile radius. Several dealers responded but only Paramount Auto did so with a price. That evening Ned called, He asked what the particular spec’s I was looking for, said he would search the inventory and call me back if they had one that matched. Having planned to go into town later that day told him I would just stop by. Upon arriving Ned greeted me and said he was with another customer, no problem I said, come get me when you’re done. He then introduced me to Caleb Pletcher, because he didn’t want me to wait, I drove the Jetta TDI and loved it. To sum it up we closed the deal, got a great car at a fair price and just as importantly felt good about the entire transaction. More

I rated GREAT in all areas because my experience working with Caleb Pletcher was straight forward and the transaction was smooth. Of course he wanted to sell a car and his calm and cool demeanor as well as with Caleb Pletcher was straight forward and the transaction was smooth. Of course he wanted to sell a car and his calm and cool demeanor as well as his knowledge was a factor in helping me make my decision to purchase the car. He was truly interested in making the deal work for both parties involved. It was a pleasure doing business with your dealership. More

Very, very pleased with this dealer! Everyone was extremly nice and didn't try to push me into making a deal. If you are looking to buy, make sure you ask for JC (he works in the Porsche side of the extremly nice and didn't try to push me into making a deal. If you are looking to buy, make sure you ask for JC (he works in the Porsche side of the dealership). Financing was a breeze. The finance officer got us the best deal possible, and wasn't too pushy in trying to sale extended warranties or any of that other stuff. If you're looking for a new (or preowned) car, this is the place to go! More

The folks at Paramount provided us with such a positive experience when buying our new automobile. Our salesman Jim was knowledgeable, personable and most importantly, very responsive to our needs. experience when buying our new automobile. Our salesman Jim was knowledgeable, personable and most importantly, very responsive to our needs. More

The salesman did a great job. Very friendly and I liked him a lot. None of this is his fault, however your service has been extremely bad. Nothing like this has ever happened before and I've bought lots of him a lot. None of this is his fault, however your service has been extremely bad. Nothing like this has ever happened before and I've bought lots of cars in my life. I traded a car with a payoff on it and understood that you would pay it off in a timely manner. I gave you a 10- day payoff that was good till July 1st. It is now July 9th. Like I said, I 've never worried about something like this before. Anyway, I just happened to think about calling the place where it is financed to make sure it was paid off since the payment is due. Much to my surprise it hasn't been! If I hadn't called to find out, the payment would be late and mess up my credit. THAT irritates me very much so then I call you to find out why and the man tells me your finance dept is overworked (and understaffed apparently) and they haven't had time to do it!! Do you call that great service because I certainly don't! He also tells me to "go ahead and make the payment and when you do get around to paying it off, I'll get the difference refunded to me". BULLCRAP. I'm not paying for a car YOU owe on. I just got the bill for the car I bought from you today. Didn't waste any time getting that done did you? I demand you pay it off immediately. You don't want this reported to the BBB do you? More

The sales force was very friendly, helpful, and knowledgeable. They made our visit very enjoyable. They did not use very forceful sales tactics, which I am very appreciative for. The Manager an knowledgeable. They made our visit very enjoyable. They did not use very forceful sales tactics, which I am very appreciative for. The Manager and Financial Rep. really streamlined the buying process. The paperwork only took minimal time to complete, and everything was explained thoroughly. More

i had a terrific experience at this dealership. i went in for service on my previous car. i wasn't really looking to buy, but mentioned my preference in options for a new jetta, (my present car was also a je for service on my previous car. i wasn't really looking to buy, but mentioned my preference in options for a new jetta, (my present car was also a jetta). the salesman offered to look for a car with the options i mentioned. he went right to work and i got an email from him in a day or so. there was no pressure, and it was a pleasant experience. i love my new jetta! More

Mr. Owens was very cooperative and helpful in every way. We found your dealership very,very clean and professional in appearance. I would highly recommend Paramount to find your new car. Thank you once agai We found your dealership very,very clean and professional in appearance. I would highly recommend Paramount to find your new car. Thank you once again for a very nice experience in buying my new car. Respectfully yours, Ronald & Mildred Shank More

This was the best car buying experience we have ever had.....and we have bought quite a few cars over the years. Trevor and the others were friendly and bent over backward to be helpful. Since we comple had.....and we have bought quite a few cars over the years. Trevor and the others were friendly and bent over backward to be helpful. Since we completed the sale two days ago we have had additional contact with Trevor about some items left in our old car and a few other things and again he has been very quick to respond..immediately...and very helpful. More

Rick Church was recommended to me by a friend who has done business with Rick for years. Rick is extremely knowledgeable about Volvo and has an extra sense in helping his customers find exactly the right done business with Rick for years. Rick is extremely knowledgeable about Volvo and has an extra sense in helping his customers find exactly the right vehicle. I appreciate the time and effort Rick spent with me. With Rick's help, I was able to make a purchase in only one visit. More