Paramount Porsche Volvo VW
Hickory, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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The service department and manager are very good to deal with. He tried to fix any problems I had. Good customer service and they back the vehicles that they sell. with. He tried to fix any problems I had. Good customer service and they back the vehicles that they sell. More
I would recommend this dealership to my friends and family. Alan was very helpful and knowledgeable. The experience was very good and I feel like I can go back to Alan if I have any questions or need family. Alan was very helpful and knowledgeable. The experience was very good and I feel like I can go back to Alan if I have any questions or need anything in the future. More
My wife and I had a most excellent purchasing/service experiance with your organization and Mr. Cook. Our contact with the sales manager and others in your organizatio was exceptionaly frindly as well as experiance with your organization and Mr. Cook. Our contact with the sales manager and others in your organizatio was exceptionaly frindly as well as informative I look forward to a long and plesant relationship. More
I live in SW VA. and was in the market for a used VW Tiguan. Couldn't find one in SW VA. nor NE TN. I searched the internet and found VW of Hickory. They had just what I was looking for, a 2010 VW Tigua Tiguan. Couldn't find one in SW VA. nor NE TN. I searched the internet and found VW of Hickory. They had just what I was looking for, a 2010 VW Tiguan SEL, certified pre-owned and low milage at a very reasonable price. I contacted Paramount VW the morning of Friday July 6th and within a few minutes I was contacted by Josh Williams. I described my trade in. After a few emails with photos of my trades and just a few hours later we made a no haggle deal. So easy and no pressure. Josh advised that he would have the vehicle delivered to me at no cost and pickup my trades. I was contacted by Josh on Monday July 9th and they were ready to make delivery. The VW Tiguan was delivered Monday afternoon and my trades were picked up by the two drivers. It couldn't have been any smoother. Great experience and would recommend Paramount and Josh Williams to anyone looking for a great vehicle and a hassle free on-line experience ! More
I want to share good news – first because it is rare to be able to read or report good news about much anymore, especially about cars. And to share it online because I relied on comments there to guide my be able to read or report good news about much anymore, especially about cars. And to share it online because I relied on comments there to guide my recent purchase. When I decided to look for a new car after 11 years and 190,000 miles on my current, trusted car, I needed good information, a good driving experience and a dealer to help me reach my goal of buying another great car for the next 10 years. I made a list of the 9 best fuel consumption cars, then test drove them at different dealers. I even drove the same model car at different dealerships to find the best deal and a dealership that I trusted to return to for maintenance and service. The test drives were the easier part of this process and the “best car” for me defined itself. I easily chose the VW Jetta TDI, 6 speed manual transmission. The dealer experience was less fun, actually better defined as dreadful: Pressure, way too many sales people coming into the “sale” to add more pressure; Haggling that was irritating at best and insinuated that I am a very unsavvy buyer; A touch of chauvinism as I am a female buyer; Sales people that don’t know basics about their products. Until I went to Paramount VW in Hickory, NC. As a woman, I sensed a peacefulness just walking into the Paramount dealership. I met my salesman, Josh, and explained my “search” process to him, as I did with every salesman I encountered. He was friendly and respectful. The test drive experience was defining on my decision to buy a Jetta TDI. Josh knew his cars and he was tuned in to my “wants” in a car and driving experience. We returned to the showroom and quickly talked price. Josh introduced me to his manager and within a few moments, I was presented with a price for the car! No pressure, no haggling! It was the best sales experience and the best price I encountered. I told Josh I would return the next day with my husband, which I did, and found the price even better. I bought the car and went home a very happy customer. As a woman and as a buyer, I highly recommend Paramount VW to everyone looking for a great product and a dealership that serves with integrity, professionalism and trustworthiness. More
I was looking to buy a new VW Golf, either the GTI or the Golf R. Originally the Golf R was my choice, they found me a perfect car at a great price. I changed my mind and wanted a GTI, despite this change th Golf R. Originally the Golf R was my choice, they found me a perfect car at a great price. I changed my mind and wanted a GTI, despite this change they took it and found the perfect car again for me the next day. They gave me the gti at a deal that the local VW dealership couldn't even touch. I am in Abingdon, VA and Paramount is in Hickory, NC. I agreed on the payment terms and the car was hand delivered to me at my work! No delivery charges anything. The service I recieved was the best automotive experience I have ever had. I work in customer service and I know the value of hospitality and doing whatever it takes to meet your customers needs. They definately will have me as a customer in the future! More
After conducting on-line research, I had narrowed down my possible purchase selections to either Volvo or Subaru (Outback) for purchase sometime in December or early January 2013. I went to Volvo and scoped possible purchase selections to either Volvo or Subaru (Outback) for purchase sometime in December or early January 2013. I went to Volvo and scoped out the two models I had in mind, making sure they fit my requirements (elder parent can ingress/egress easily, passenger seats fold completely down to allow hauling handbells and associated paraphenalia, and some form of better gas mileage). Saftey concerns were already addressed in my on-line research. I was not hassled with phone calls or e-mails after my visit. Later, when it became necessary to sell back an older model car (12 yrs old w/26,000 miles), we investigated Carmax...bummer of an offer. I then suggested that we should check out Paramount Volvo to see what they would offer. It turns out that Raymond and Joel suggested a deal that could not be refused. No push, no shoving, no hard sell...just options. My elder parent worked as a cost analyst...so you know the rest of the story. More
I have been with Paramount now for a few years haveing my Volvo serviced and the service dept is outstanding especially Wes!! When it was time to buy a new car, I worked with Richard Holland and he was very Volvo serviced and the service dept is outstanding especially Wes!! When it was time to buy a new car, I worked with Richard Holland and he was very nice and helpful and worked hard to make sure I was in a new car that met all of my requirements. I really like Paramount, they have always been very fair and honest with me in all of my dealing with them. I would and do higly recommend them to everyone. More
The recent purchase of our new VW Passat at Paramount Automotive was one of the most enjoyable car buying experiences I have had in recent years. Everyone was extremely friendly. I will definitely reco Automotive was one of the most enjoyable car buying experiences I have had in recent years. Everyone was extremely friendly. I will definitely recommend Paramount to my friends and family. More