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Paramount Porsche Volvo VW
Hickory, NC
1,996 Reviews
Paramount Porsche Volvo VW is owned and operated in Hickory, NC and is part of the Paramount Automotive Group. We provide our customers a dealership that has developed a reputation for superior service. We do business by the Paramount philosophy based on “GR 101” or the Golden Rule: Always treat other people as you would want to be treated and always endeavor to do what is right and fair.
We have a qualified and knowledgeable sales staff with the training and dedication necessary to provide customers with the information that makes purchasing decisions those that bring lasting joy.
Trustworthy, reliable service and repairs by our highly skilled service technicians.
We also have a staff of caring Paramount car financing experts who work hard to provide exceptional rate loans, made possible by our high volume buying power, and offer special financing packages for bad credit buyers who have had credit problems but still deserve the right to car ownership.
Stop by today and see the Paramount difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Showing 1,996 reviews
September 06, 2012
I was referred to Paramount Auto Group by an aquaintance. He had purchased a new Volvo and spoke very highly of the sales staff and he loved his new Volvo. I contacted Raymond and told him what I was looki He had purchased a new Volvo and spoke very highly of the sales staff and he loved his new Volvo. I contacted Raymond and told him what I was looking for. Raymond worked very hard to get me the particular vehicle I wanted - a 2013 Volvo C30 with a manual transmission. When I arrived at Paramount to pick up my car, Joel took me out for a test drive and explained all of the features and accessories on my new car. Both Raymond and Joel were very nice and I did not feel pressured into purchasing the car. I feel I got a fair price for my trade and my new car (which I love by the way). I would not hesitate to recommend Paramount to anyone interested in purchasing a new car. More
by rpschoch
Employees Worked With
Raymond Spradlin, Joel Kaufman
September 06, 2012
Rick Holland made the purchase of our Volvo very easy. We called that morning at 8:30 and purchased car 3:30 that afternoon. Our car was delivered the next day...5 hours from Hickory. I love my car and my e called that morning at 8:30 and purchased car 3:30 that afternoon. Our car was delivered the next day...5 hours from Hickory. I love my car and my experience with Paramount! Thanks, Rick! Job well done! More
by sheila cox
Employees Worked With
Raymond Spradlin
September 05, 2012
Horrible experience with Paramount! After leaving the US Air Force, we needed a new car for our family as we relocated to civilian life in NC. We found a certified pre-owned 2011 VW Touareg online at Param Air Force, we needed a new car for our family as we relocated to civilian life in NC. We found a certified pre-owned 2011 VW Touareg online at Paramount and made a rather easy purchase in July 2012. The car had approximately 16,000 miles. We paid almost $40,000, which was on the higher end of what we should have paid, but my husband was about to start his civilian job and we needed another car quickly. This was the THIRD transaction Paramount has made in FIVE months on this car (prior owner purchased in Feb 2012 then quickly traded in). We chose certified pre-owned to save money and for the assurance that we were purchasing a car that had been thoroughly checked and should avoid unexpected expenses anytime soon. We were assured there would be no problems having the car serviced in Greensboro although we were buying it in Hickory. Shortly after buying the car, my husband noticed a noise the tires were making. We took the car in August 2012 to Flow VW in Greensboro where they noticed a gash in one tire, and noticed all four tires were never properly maintained and should be replaced, which costs well over $1300 (new tires and alignment) due to the tires required. We were told the tires seem to have never been rotated or aligned. This should have happened several times before 16,000 miles. Paramount was at first completely unwilling to help with our situation at all. They said if we wanted their help we needed to drive the car to them in Hickory so they could see the tires, although Flow had already told us it was unsafe to drive on the tires. This was frustrating because we had been assured there would be no issues having it serviced and maintained in Greensboro when we bought it. Flow VW felt bad for the situation we were in and offered to pay for 2 new tires for us as an act of good will! I found this very kind considering they had absolutely nothing to do with our purchase of the car. I called Paramount CEO, owner, and re-requested the buyer's survey from Paramount which we had never completed. None of my messages were returned, nor have I received the survey almost a week later. After seeing Flow's good will toward us and seeing my attempts to reach senior people at the dealership, Paramount finally agreed to pay for one tire and the alignment, leaving us to pay for one tire and Flow to pay for two tires. The certification happened in May 2012. Even if the tires squeaked by the certification, I feel certain that someone at Paramount had to notice the lack of maintenance and proper care on the tires. I find it highly disturbing that after making three transactions in five months on this vehicle that Paramount left us in the lurch on the new tires after receiving almost $40,000 from us. The tires should have been addressed before we purchased the car. This was a valuable lesson for us to ask questions even beyond the 'certified' label. While we were deeply disturbed by Paramount's business practices, we were highly impressed with Flow VW in Greensboro. We will be taking our business to Flow in the future! More
by Touareg Driver
August 29, 2012
I give Paramount Auto and all of the staff that I worked with an excellent rating, because from the moment we pulled up and got out of our vehicle we were treated with respect and openess. Never was any with an excellent rating, because from the moment we pulled up and got out of our vehicle we were treated with respect and openess. Never was anyone pushy, but they were willing to listen to what we had to say and what we were looking for in a new purchase. From Rick Church taking the time to speak to us and remembering us being there before to Alan Cook greeting me,showing me lots of vehicle selections,Joel Kaufman helping us to make the best choice in a new Volvo, to Raymond Spradling helping to work out our financing, to Andrew Harwood explaining available obtions of our purchase and Joel Kaufman,again going over the vehicle, explaining all of the accessories,bells and whistles that we have. The whole experience was great and we are happy to be a part of the Volvo family!! Steve & Sarah Hunt More
by shunt1950
Employees Worked With
Andrew Harwood, Rick Church, Raymond Spradlin, Alan Cook, Joel Kaufman
August 29, 2012
The transaction was so simple. Caleb answered all of my questions promptly, guided me through the process with confidence and had my car delivered to me within days. This whole experience was easier than questions promptly, guided me through the process with confidence and had my car delivered to me within days. This whole experience was easier than buying a pair of shoes! More
by suzanne52
Employees Worked With
SUZANNE RILLING, Caleb Pletcher
August 28, 2012
I have purchased 2 vehicles from Ned Owens and will continue to call him. Ned and the Paramount team are wonderful! They are very professional and friendly. They work very hard to earn and keep ypur bu continue to call him. Ned and the Paramount team are wonderful! They are very professional and friendly. They work very hard to earn and keep ypur business. More
by lcrown
August 28, 2012
Hands down, I would recommend Ned Owens, and Paramount VW for the purchase of a car. Ned clearly demonstrated more of an interest in developing a relationship than in selling me a car. When I finally commi for the purchase of a car. Ned clearly demonstrated more of an interest in developing a relationship than in selling me a car. When I finally committed to the car I wanted to buy, he worked hard to find exactly what I wanted and got me the best price in the area. I have no doubt I will return for my next car purchase. More
by mmstep28
August 28, 2012
I wanted to step up from my 2001 Boxter and was happy that I visited Porsche of Hickory's showroom. The staff there was knowledgable and provided a couple options for my review. I am thoroughly pleased that I visited Porsche of Hickory's showroom. The staff there was knowledgable and provided a couple options for my review. I am thoroughly pleased with my Cayman S and my experience at the dealership was great. More
by jgk2800
Employees Worked With
Ned Owens
August 14, 2012
I did not come in with the intentions of buying a new car, but the excellent customer service and salesmanship that I received from Joshua and I was sold. The key of this sale, If you buy this car, car, but the excellent customer service and salesmanship that I received from Joshua and I was sold. The key of this sale, If you buy this car, you are not just buying a car but an investment. I not only received good service from Joshua, but also from Andrew. Thank you all for the excellent customer service program at Paramount. More
by thamby20
Employees Worked With
Josh Williams
August 08, 2012
Josh was very friendly and knowledgeable. I drove all the way to Hickory from Charlotte because they treated me so good. Best buying expierence I have ever had. way to Hickory from Charlotte because they treated me so good. Best buying expierence I have ever had. More
by dca365
Employees Worked With
Josh Williams
