Paramount Porsche Volvo VW
Hickory, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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Alan Cook went out of his way to help us. He is an awesome salemen! The dealership was very easy to work with. I recommend this dealership to anyone! They will take care of you! awesome salemen! The dealership was very easy to work with. I recommend this dealership to anyone! They will take care of you! More
Had some questions regarding my service, and the dealership called and straightened things out. I feel that they went above and beyond to help make me satisfied. dealership called and straightened things out. I feel that they went above and beyond to help make me satisfied. More
My sales transaction was very good, meeting my expectations. It was really nice to work with Emily & she was super helpful and willing to get answers to all my questions. Several employees from expectations. It was really nice to work with Emily & she was super helpful and willing to get answers to all my questions. Several employees from different departments came over and introduced themselves and thanked me for the business which made my experience even more personalized. This is important to me because I want to enjoy the people I will see any time I go back to the dealership for service maintenance, etc. I believe the appreciation for the business was sincere & I left the dealership feeling comfortable that if I had any issues post-purchase, they would be taken care of. So this was a positive experience with Paramount VW and it's not like that at every dealership. More
My experience with Paramount Auto began with a phone call from Caleb Pletcher. Caleb presented an offer that I really couldn't refuse!! Through both telephone calls and emails, we were able to upgrade the from Caleb Pletcher. Caleb presented an offer that I really couldn't refuse!! Through both telephone calls and emails, we were able to upgrade the awesome 2010 Jetta that I had purchased almost 3 years ago to a hot little Bettle! I had purchased my Jetta at Paramount a few years back and was very satisfied. The dealership personnel were awesome and my car buying experience was a breeze! I highly recommend both Caleb Pletcher and the entire staff of Paramount to all my friends and family! Caleb even had a perfect Carolina Blue 2013 Beetle ready for me!! You just can't beat great service!!! More
Emily made a great first impression when I called about a previously owned VW Passat I found on the Internet. She was professional yet personable, provided me with necessary information, called me back to cl previously owned VW Passat I found on the Internet. She was professional yet personable, provided me with necessary information, called me back to clarify something we had spoken about. When I called back to schedule time to see the car, she had it ready with all paperwork for us to review about the car. Again, she was excited to help us, honest and very personable. Could not have asked for a better sales experience! Delivery was smooth and again, extremely personable, professional and thorough! More
Caleb was a very good listener. He offered input when necessary and his recommendations made good sense. We are very pleased with the service and friendliness of the Sales professional and the Dealership necessary and his recommendations made good sense. We are very pleased with the service and friendliness of the Sales professional and the Dealership. Negotiations went very well and they were to the point and fair in my opinion. More
Emily Triplett was our sales representative and was extremely helpful; doing her best to make my wife and I happy. We were able to find a great vehicle that was within our budget and Rudi Rudisill was extremely helpful; doing her best to make my wife and I happy. We were able to find a great vehicle that was within our budget and Rudi Rudisill was more than willing to work with us when we asked for specific amendments to the deal. I would highly recommend this dealership and Emily as a sales rep. She knew our needs and found us a great car! More
My wife and I recently purchased a vehicle from Alan Cook. His knowledge and professionalism was above and beyond. He did not pressure the sale and made us feel like family instead of customers. I wo Cook. His knowledge and professionalism was above and beyond. He did not pressure the sale and made us feel like family instead of customers. I would recommend him to anyone. It would be nice if all purchasing opportunities could be handled by Alan. More
When I arrived I had to work with different employees because the guy I originally asked for was out. I came unannounced. I am glad I did though because when I arrived to look at a Mitsubishi Outlander, because the guy I originally asked for was out. I came unannounced. I am glad I did though because when I arrived to look at a Mitsubishi Outlander, they had to jump-start the vehicle just so I could drive it! Awful!! The car was extremely dirty! Had bodily fluids from the nose on steering wheel and someone's new hair cut in center console. I was offended that they would even let someone sit in the vehicle! DO NOT GO THERE!!! More