Paramount Kia of Hickory

I had a really good buying experience at this dealership.All the staff were very courteous and well versed in explainng and demonstrating the product.I would certainly recommend this dealership t dealership.All the staff were very courteous and well versed in explainng and demonstrating the product.I would certainly recommend this dealership to anyone looking to purchase a new or used vehicle. More

I had had a really rough time with a very shady dealership and I was a nervous wreck after buying two horrible cars from that past dealership and they were more than understanding. Steven even gav dealership and I was a nervous wreck after buying two horrible cars from that past dealership and they were more than understanding. Steven even gave me some of his Parm Bites! What car salesman does that? An awesome one!! They did everything they could to make this process as smooth and painless as possible and I have had the car almost a month now and I LOVE IT!!!!!!!!!!! More

The folks at Paramount are very friendly, helpful and honest. They know their products and make the purchasing experience non-stressful. I never felt that I was being pushed, just helped. When I'm in honest. They know their products and make the purchasing experience non-stressful. I never felt that I was being pushed, just helped. When I'm in the market for a new car again, my first stop will be at Paramount. More

My experience was horrendous with this dealer. I went in to buy a car and was originally told that my financing did not go through. I left the dealership disappointed but okay. They called me back less than to buy a car and was originally told that my financing did not go through. I left the dealership disappointed but okay. They called me back less than 30 minutes later and told me it worked out and I could get the car. I took it home and drove it for 3 weeks. It was registered in my name and the tag was issued to me and it was in my insurance. I had signed paperwork even. Then 3 weeks later they called and made me bring it back saying that the financing did not go.through. Never deal with them. More

I went there looking at a car I had saw online, but was immediately steered away from the $6600 car to one that was nearer to $12,000, I presume because the sales man wanted a bigger commission. I knew ri immediately steered away from the $6600 car to one that was nearer to $12,000, I presume because the sales man wanted a bigger commission. I knew right out the gate that I didn't have the best credit in the world, knew what I could afford. But that didn't matter as the sales man seemed to have his own agenda. we constantly had to repeat things to him and not just twice but 4 and 5 times. I had filled out an application before I came in but that just seemed to be a way to get you on the lot. We wasted a whole afternoon being put through the ringer only to be turned down for the $12,000 vehicle, which I knew and said we would be. I will never step foot on or buy anything foot any Paramount lot again. More

I had a very nice car buying experience with Paramount Kia of Hickory. My salesman was Brandon Sosa very nice man and new exactly how to take care of me. I would tell anyone to go check them out.Also ve Kia of Hickory. My salesman was Brandon Sosa very nice man and new exactly how to take care of me. I would tell anyone to go check them out.Also very clean place of business.. Thanks to Brandon i walked a happy customer.. More

My initial interaction with Paramount Kia was awesome. Noah Beadle graciously greeted me and was eager to assist in any way possible. I am quite certain that Noah was not going to benefit from the service Noah Beadle graciously greeted me and was eager to assist in any way possible. I am quite certain that Noah was not going to benefit from the service he offered me, as I was only locating a vehicle for our Lessor, which would make the sale more of a "house"sale, but Noah didn't mind at all and was still very eager to help in any way possible. I told him exactly what I wanted, we test drove the vehicle, and he closed the sale within an hour's time. Noah answered all the questions I had for him and provided me with everything I needed. Couldn't have asked for anything more! It took our leasing company a month to finalize everything (it was during the holiday season) but Noah was very patient and followed up weekly with me. Finally, I received confirmation that the transactions were final and I could p/u the vehicle. Then, I made an appointment to pick-up the vehicle. I only had a small window of time, but felt all I needed to do was sign a few documents and be on my way. Didn't happen. Whether it was the fault of PHH (the company leasing the vehicle for us)or Paramount Kia, I was having to call for information and provide info that should have been handled prior to my arrival. My experience with Daryl Horton, F&I Manager, was a nightmare. This individual does not understand the meaning of southern hospitality or customer service. While I understand these characteristics are not crucial for his role at Paramount Kia, they are essential for success. I would recommend this dealership; however, I would suggest that Paramount send Mr. Horton to some type of customer service basics so that he might step back and look at the manner in which he interfaces with a customer. More

Phillip by far was one of the best salesmen I've ever worked with. He was very friendly and honest. I'm very happy with the overall experience of buying my new car. worked with. He was very friendly and honest. I'm very happy with the overall experience of buying my new car. More

My salesman Tim was very knowledgable, kind, and My salesman Tim was very knowledgable, kind, and professional. He answered all my questions and made me feel very confortable. Everyone there was ver My salesman Tim was very knowledgable, kind, and professional. He answered all my questions and made me feel very confortable. Everyone there was very nice. Even the people in the service department was very friendly and informative. I am very happy with my car! I would recommend them to anyone! Thank you! More

I am very pleased with the service that I got from Paramount Kia of Hickory. They made the drive from Waynesville well worth it. I love my new Forte and would recommend this dealership to anyone loo Paramount Kia of Hickory. They made the drive from Waynesville well worth it. I love my new Forte and would recommend this dealership to anyone looking for a good deal on a great car! More