Paramount Kia of Hickory

We looked at the soul for a long time and finally took the plung and bought one from Phil who sold us on its value... the plung and bought one from Phil who sold us on its value... More

It was a pleasure to visit this dealership. They were very friendly and helpful. I received a very good deal on a great car. I am very satisfied. very friendly and helpful. I received a very good deal on a great car. I am very satisfied. More

From the moment I first contacted them via live chat through their website I was treated with respect and care. I gave them my financial background and trade information and was given an appointment fo through their website I was treated with respect and care. I gave them my financial background and trade information and was given an appointment for the same day by Brittany. Normally I am hesitant to work with car dealers because of how stressful and discouraging it can be given my credit history and lack of knowledge for purchasing automobiles. They completely debunked any previous experience I had. In the past I've walked away with a headache, a sour stomach and an overall bad feeling of wondering if I just did the right thing or did they see me coming from a mile away! None of that was present at Paramount Kia. Phily Philyaw displayed a level of customer service that belied his years. He was attentive to my concerns and my wants and in the end delivered what has come to be my most favorite car ever! And I was driving a Caddie before this Kia! Thank you to David for the deal on the dark cherry Kia Sorrento LOADED! and for taking my Escalade ESV with 157,000 miles off my hands! Thank you to Brittany for your inital contact with me that was informing and considerate enough to bring me into your business. And thank you to James McElroy for the explanation of the financial paperwork. I appreciate you even though you are a Carolina fan! Thanks again! More

We had a wonderful experience at Paramount Kia. We really was not sure if we were going to purchase a new car at this time but after our visit to Paramount Kia and driving a 2012 Kia Soul we were ready to p was not sure if we were going to purchase a new car at this time but after our visit to Paramount Kia and driving a 2012 Kia Soul we were ready to purchase. The whole purchasing process went smoothly and we got to drive our new car home that night. A special thanks to Patrick Butler and the finance department for a great experience. We would recommend Paramount Kia to anyone looking to purchase a car. More

I owned a Kia before and was very impressed with the I owned a Kia before and was very impressed with the dealership. I purchased my last one there. The sales people friendly and curtious. The engin I owned a Kia before and was very impressed with the dealership. I purchased my last one there. The sales people friendly and curtious. The engine was clean and the over all experience was really good and I'll get my next car at the same place In all I was very impress at the whole transagtion. Thank You for your service it is very appreciated. Evelyn More

Jason was very rude and didn’t want to work with us. Apparently I wasn’t worth his time. I don’t feel it is unreasonable for me to look at various models to find what I like. Looks, design, mileage, etc Apparently I wasn’t worth his time. I don’t feel it is unreasonable for me to look at various models to find what I like. Looks, design, mileage, etc. a car is a very large and expensive purchase. Excuse me for wanting to be informed. I would love to get a 2012 that's used and by the fall or next year... I'll find one. No, my credit isn’t the best… However, I didn’t want to misinform or exaggerate my credit score, it’s not bad. The fact that I like to generally like to take care of my things and keep them for a while; how dare me go ahead and fault me. Marsha was very nice and apologized profusely for his horrible and poor customer service. “That type of behavior isn’t condoned under their policies,” she said. I do hope this was brought to his attention. I might very well bring my business back. However, I feel their prices are pretty high for the mileage of their product and I also feel that the tale of mileage was stretched. I’ll admit I am not well versed in cars, but 40MPG on a midsize car seems somewhat unrealistic. My appoligieze for wanting to shop around and get an idea of what I am looking for before investing $20,000 into something. Yes, I would love to spend less than $10,000… but I have yet to set a budget because I haven’t decided what I want. Isn’t that nice to be able to do that....funny how not taking the time and being rude will take money by prejudging people will make you lose out. Yes, this was brought to the attention of a customer service rep. More

Teds customer service was awesome! He help me find the right car for me and he showed me every detail of the car an went over thing I had questions about! He knew what he was talking about! Ted was really right car for me and he showed me every detail of the car an went over thing I had questions about! He knew what he was talking about! Ted was really friendly and respectful and had a great personality! My overall experience was great! And I found a car in my price range! More

I checked with other dealerships and Paramount Kia of Hickory NC was the best. They were very informative, courteous, and friendly. They went above and beyond to help with anything that was of concern. K Hickory NC was the best. They were very informative, courteous, and friendly. They went above and beyond to help with anything that was of concern. Kristopher Stevens was a very outstanding sales person. I feel like Paramount Kia is fortunate to have a sales person like him. Paramount Kia has a very nice showroom and extremely clean. I would highly recommend sending anyone to purchase a vehicle from Paramount Kia! More

I went to Paramount Kia thinking I was wasting my time because there was no way I was going to be able to afford this vehicle. I was wrong. Dave Estes, Tim Whitener, and Jim Moir were all great to work because there was no way I was going to be able to afford this vehicle. I was wrong. Dave Estes, Tim Whitener, and Jim Moir were all great to work with and made me a much better deal than I ever expected with no hassle. It was the most pleasant experience I have ever had when purchasing a vehicle. I would highly recommend this dealership to anyone looking to purchase a vehicle and it's the first place I plan to look when it's time to buy my next vehicle. More