Paramount Kia of Hickory

Tony was very helpful at helping me locate the exact car I wanted and made sure that I had the best price. He was very easy to talk to and answered all my questions. I would highly recommend anyone who want I wanted and made sure that I had the best price. He was very easy to talk to and answered all my questions. I would highly recommend anyone who wants great service to work with Tony. More

I want to warn others about the dishonest service practices at Paramount Kia of Hickory, which I experienced firsthand on October 28, 2025. I brought my Kia K4 GT Turbo in for an oil change and tire practices at Paramount Kia of Hickory, which I experienced firsthand on October 28, 2025. I brought my Kia K4 GT Turbo in for an oil change and tire rotation, drawn in by their advertised $39.99 special. However, my visit quickly turned into a classic bait-and-switch. Upon completion of the service, I was presented with a final bill of $118—significantly higher than the advertised price and even the initial estimate of $81. The dealership had added several undisclosed fees, including an illegitimate "$1.50 document storage fee" and a "$7.79 shop supplies" fee. Most concerning was the hidden $29.95 labor fee for the oil change that was not included in the original advertised price or clearly detailed in the estimate. While I was able to get some of the other inflated charges adjusted, the dealership still forced me to pay for the "document storage" and "shop supplies" fees. The entire process was deliberately misleading. They use a low, advertised price to get you in the door, only to inflate the final bill with uncommunicated and questionable charges. It's a dishonest way of doing business that shows a blatant disregard for customer trust. My intention with this review is to inform others so they can protect themselves. Be prepared to scrutinize every line of your bill if you use this service department and challenge any charges that weren't clearly communicated upfront. More

I was really impressed with the dealership and smoothness of the sales experience. I felt at relaxed and comfortable with the whole sales process. of the sales experience. I felt at relaxed and comfortable with the whole sales process. More

Trenton is the best guy I’ve ever purchased from . If you go there I recommend working with him. He was always in communication with me about what was happening and the next steps in the prosses. If you go there I recommend working with him. He was always in communication with me about what was happening and the next steps in the prosses. More

Really like working with Katie. I drove a ton of cars deciding what I wanted and she never made me feel like I was taking up too much of her time. Not pushy or aggressive. I drove a ton of cars deciding what I wanted and she never made me feel like I was taking up too much of her time. Not pushy or aggressive. More

Jordan was very helpful and made the process of buying my new car very easy new car very easy More

This dealership and the people are the best that I have ever dealt thank you so much for making this experience the best ever dealt thank you so much for making this experience the best More

Levontae was very professional and helpful for my search in finding a new car. Highly recommend talking to him! in finding a new car. Highly recommend talking to him! More

Kaleb Green has been the best salesman I have ever worked with. His consideration for my family and his ability to understand everything we wanted and needed is amazing. My wife and I have family members tha with. His consideration for my family and his ability to understand everything we wanted and needed is amazing. My wife and I have family members that are in need of a car and it will be a privilege to send them to Kaleb Green knowing they will be taken care of. I really hope the paramount Kia of Hickory knows the excellent hire that they have. More

My experience with buying cars has not been a very pleasant one but meeting Kaleb Green and having the opportunity to buy a car from him had been amazing. My husband and I could not be happier with th pleasant one but meeting Kaleb Green and having the opportunity to buy a car from him had been amazing. My husband and I could not be happier with the car we were sold. I have 2 siblings that are in need of a car and will absolutely be sending them to Kaleb with the guarantee that they will be treated with respect and compassion. Thank you Kaleb for all your help and look forward to doing business again! More