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Paramount Kia of Hickory
Hickory, NC
3,101 Reviews
As one of several North Carolina KIA dealers, we believe when you choose Paramount KIA Hickory you are making the right choice.
Paramount KIA Hickory maintains a commitment to customer service. We strive to provide a large inventory so we can offer you a good choice of cars, trucks or SUVs. We know that saving money matters to you, so we keep our prices low and competitive. In putting our customers first, Paramount KIA Hickory puts service first. We work hard to be your best choice in the Charlotte area!
Located at 1205 South Center St, Hickory, NC, Paramount KIA Hickory is your source for new and used KIA vehicles. Our goal is to make as many NC, Mooresville, Shelby and Morganton customers as satisfied as possible when it comes to selection and low prices. It is through quality service that Paramount KIA Hickory separates itself from KIA dealers throughout North Carolina.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,101 reviews
October 29, 2013
I trade cars way more often than I should so I have had a lot of experience with car dealers. I normally drive to Charlotte NC (50 miles) because I have never found good service or a great deal locally. I am lot of experience with car dealers. I normally drive to Charlotte NC (50 miles) because I have never found good service or a great deal locally. I am so happy that I gave Paramount Kia a chance. I would recommend them to any of my friends or family. I especially liked my salesman Charles Cappadona. He told me that he had only been with Kia for a few months but I could have never guessed. PS I love my new Soul !!!!! Dale Greer More
by dalegreer
October 28, 2013
Tim Tim Whitener was nice. This is the 2nd vehicle I have purchased through him. He worked well with me and my needs. Would recommend dealership. BUT THIS WEBSITE TO SUBMIT YOUR EXPERIENCE IS ABOUT TO DRIVE purchased through him. He worked well with me and my needs. Would recommend dealership. BUT THIS WEBSITE TO SUBMIT YOUR EXPERIENCE IS ABOUT TO DRIVE ME CRAZY. THE DEALERSHIP IS GOOD, THIS SURVERY SITE IS CRAP! More
by websitesucks
Employees Worked With
October 16, 2013
I really enjoyed my shopping experience at Paramount Kia because it was nice to come to Hickory which was a short drive and we did not have to go to several dealerships before making a decision. Cathy Riva because it was nice to come to Hickory which was a short drive and we did not have to go to several dealerships before making a decision. Cathy Rivas was great to work with and she was standing out in the parking lot as soon as I pulled up and greeted me with a smiling face. I came up there by myself because my husband was on shift at Newton Fire Dept and it was a pleasant car buying experience!!! Thanks, Loretta & Matt Wingate More
by lwingate1971
Employees Worked With
Cathy Rivas
October 16, 2013
from the time I drove onto the lot to the time I drove away everyone was very friendly and courteous. especially my sales man Charles cappadona I would recommend this dealership to my friends and family away everyone was very friendly and courteous. especially my sales man Charles cappadona I would recommend this dealership to my friends and family More
by readams
Employees Worked With
charles cappadona
October 08, 2013
We needed a car for our daughter that goes to Appalachian. She is very busy with her studies and didn't have time to go car shopping. We went to Paramont Kia of Hickory and test drove and bough Appalachian. She is very busy with her studies and didn't have time to go car shopping. We went to Paramont Kia of Hickory and test drove and bought a car and were back home within about 4 hours. Charles Capppadona put us all at ease and done a Great Job. We couldn't be happier. More
by 6chill
Employees Worked With
Charles Cappadona
October 07, 2013
Had an awesome buying experience at Paramount Kia. I needed another vehicle but did not have a lot of cash to put down, nor do I have perfect credit. Everyone at Paramount was very helpful and I had se needed another vehicle but did not have a lot of cash to put down, nor do I have perfect credit. Everyone at Paramount was very helpful and I had several buying options even though I only had a small trade in and some credit issues. I was able to purchase a 2008 Mercury Mariner with low miles and got payments exactly where I needed them. I would reccomend this dealership to my friends, and for all my future purchases!!! More
by abernat
Employees Worked With
Robert Lynch, Sandra Billips
October 05, 2013
It was very quick. I appreciate the non pressure atmosphere there. It was a late evening trying to find a car...but the sales person was very patient even though it was past time for him to leave.. atmosphere there. It was a late evening trying to find a car...but the sales person was very patient even though it was past time for him to leave....he was very friendly and very helpful getting us into a vehicle we have really enjoyed. Thanks Kia.....it was a great experience and we will definitely speak with others about your service! More
by Pbeam
Employees Worked With
Justin Crowe
September 24, 2013
No complaints! Always satisfied when I bring my car in for service! Staff is always helpful and explain what needs to be done/ serviced on! Keep up the good work! for service! Staff is always helpful and explain what needs to be done/ serviced on! Keep up the good work! More
by kmulcahy
Employees Worked With
Preston
September 20, 2013
UPDATED: The dealership has gone above and beyond expectations by replacing the entire headliner because there were some stains that would not come out! Never expected them to entirely replace it, es expectations by replacing the entire headliner because there were some stains that would not come out! Never expected them to entirely replace it, especially on a used, 3 year old car. They also managed to fix the issue with the oil spot in the trunk area, looks like they may have removed the padding and replaced it as well. Very satisfied with the work done! Love the car, great mileage, (last check was 31.5 combined city/hwy!! Thanks Kia for taking care of me and my car and following through on the promises made by the salesman. OLD REVIEW: Due to a job description change, I found myself in need of a car with decent gas mileage and low miles, preferably with a warranty of some kind. 2 years ago, we purchased a 2010 Kia Forte from Paramount Kia in Hickory from Brent Huffman and everything was smooth, service was great, and they were very responsive to any concerns we had concerning our purchase, even though it was a used car. Given our past experience with Hickory Kia, I decided to purchase my vehicle there once again. Much to my dismay, the expereince on this occasion has been less than desirable. I met Justin and discussed what I was looking for. He showed me a 2004 Optima that was the current internet special. The price was right and we began the proceedings to get financing in order, etc. I had to return to work soon and also work the next day so we agreed to meet on Thursday morning to finalize the deal. Upon arrival, we sat down and he told me that financing was approved but there was a problem, someone else had sold the car on Wed. Not only was there no call to let me know this had occurred, they did not seem too very concerned that it had happened, tried to blow it off because "there was no deposit made on the car". My salesman never asked if I would like to do so and since we had started the ball rolling for the Optima, I thought we had already set the deal. No so apparently. As my need was great, I decided to look at other options and he showed me a 2010 Forte, exactly like we had purchased 2 years ago, except for the color. It needed a thorough detailing and a few minor touch ups but the car drove, handled and responded very well. Again, the pricing was good for the car and after getting Justin and Phil (sales manager) to agree to completely detail the interior ( had some stains in the headliner, seatbelt straps, seats, and an oil spot in the trunk) and to recondition the wheels I agreed to the purchase. They got the wheels done but I've made two trips to get the detailing done. I still have spots and oil and when I went to pick up my car (a day after it was to be ready) they still had not done anything on the list that I had provided for them! It also took them 20 minutes to find my car and to tell me it would be another 2 hours before it would be ready! Simple list: Complete the detailing as promised, Repair the TRIP reset button, check the alignment, touch up the paint chip on the front fender, and provide me with service records for the car. They had done all maintenance for the previous owner so all records are there. As of a week later, the paint is touched up and the TRIP button fixed but now they are telling me tha the oil stain and the spots on the head liner can't be cleaned? Why did they asure me, prior to purchase, that they would take care of it if it could not be done??? Why was my car not ready when promised and I went a day late to pick it up? (supposed to be ready Tuesday, had dropped it off Monday evening, did not go to pick it up until Wed afternoon, still was not ready) It almost seems that they no longer care about their customers and that is sad, They used to do such a great job! Sorry for the long review but I felt the need to tell this story. Thanks for reading! More
by dtroutman1
Employees Worked With
Bobby Service Manager
