
Paramount Kia of Hickory
Hickory, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Randy/Tim is our "go to" guys w/Colton the wiz in finance. They take our parameters + search for us. No pressure sales w/ great selection. Our 4th vehicle w/them + what a safe, comfortable, economica finance. They take our parameters + search for us. No pressure sales w/ great selection. Our 4th vehicle w/them + what a safe, comfortable, economical car. LOVE KIA! More
Excellent Service I had read good reviews about this dealership, so I bypassed all of the KIA Dealers near me to drive to Hickory. Very easy to deal with and they were I had read good reviews about this dealership, so I bypassed all of the KIA Dealers near me to drive to Hickory. Very easy to deal with and they were for the most part, hassle free. I was very pleased with how they worked with me to the best of their ability to get me what I needed. They seem like they genuinely care. Cody was my sales rep and sent me pics of what I asked for and was extremely friendly and helpful. I love the christian music they play in the lobby. I love Kia and now I love Paramount Kia of Hickory. I will definitely be back in the future. More
Aaron is the best I’ve ever worked with! Top notch employee! On top of things and very knowledgeable! I would’ve liked to have had 50 like him in my 24 years of military service! employee! On top of things and very knowledgeable! I would’ve liked to have had 50 like him in my 24 years of military service! More
Excellent customer service My experience at Paramount was made stress free. Thank you to the entire staff and especially Randy Rosenbaum who was an awesome salesman to work wit My experience at Paramount was made stress free. Thank you to the entire staff and especially Randy Rosenbaum who was an awesome salesman to work with. He was very attentive to my wants and needs in my new Kia Sorrento. He walked me through the whole process and always was there to answer questions or concerns for me. He truly worked on my behalf. I would also like to thank the finance team for helping me reach my goals in financing!! You all are great!! Anita More
Randy Rosenbaum is Awesome! My vehicle broke down so I needed a vehicle right away. My husband saw a Sportage on your website and called about it. Randy had the vehicle ready an My vehicle broke down so I needed a vehicle right away. My husband saw a Sportage on your website and called about it. Randy had the vehicle ready and waiting for us when we got there after work. He is very personable and friendly. He went over every aspect of the vehicle and gave us information on additional options for the vehicle. Safety truly is “Paramount” to Kia..... before I left, Randy showed me how to connect my Bluetooth, showed me how to adjust my mirrors & made sure I adjusted all of them as well as showing me all functions on the dash/steering wheel. I would highly recommend Paramount Kia. More
Great customer service David was great to work with. I called in the AM to ask about an SUV and he had it waiting for me when I showed up. He was friendly and professional. David was great to work with. I called in the AM to ask about an SUV and he had it waiting for me when I showed up. He was friendly and professional. More
Very kind and helpful, tended to all of my wants and needs when deciding on what vehicle to purchase. Knowledgeable about products and services as well. needs when deciding on what vehicle to purchase. Knowledgeable about products and services as well. More
Chris and Coltan went way above and beyond to assist my son and his fiancé In purchasing their very first new car. They are honest and upfront and the guidance they gave my son and helping them get into t son and his fiancé In purchasing their very first new car. They are honest and upfront and the guidance they gave my son and helping them get into their new car encouraged me to go ahead and trade in my car and I bought one also if you want a honest and upfront dealership definitely recommend this company. contact Chris he will help answer all of your questions!! More
Unfortunately, this was a terrible buying experience. I put a deposit down on a vehicle to hold. I was given a $1000 rebate on the car not knowing that was only contingent on financing through Kia. Salesma put a deposit down on a vehicle to hold. I was given a $1000 rebate on the car not knowing that was only contingent on financing through Kia. Salesman failed to mention this to me. You can imagine my surprise when they said my final bill was $1000 more since I wasn’t financing through Kia. I was told the car would be ready by noon the next day so I drive 1.5 hours to Hickory to sign papers and drive the car back. As I walk in I find out that the vehicle is not on the lot and they don’t know where it is. As I’m waiting to get more information I went ahead and had my car appraised. They under cut me by $1500 compared to Carmax. After negotiating they came up $1000. I asked them to make it the full $1500 difference and they said no so I walked out and told them I’ll come back when the car is ready. On my way home, I get a call from the finance manager telling me that if I don’t sign today then my car will be sold when it gets to the lot. Remind you I had a $1000 hold on the car to secure it as mine but they said the manager can’t promise anything. So basically the manager asked him to call me and threaten that my car be sold from under me. Secondly, I find out that in order to get the $1000 rebate I have to finance for 3 months. This was a surprise because I had an entire conversation with the salesman about this. He promised me that I could finance it and immediately pay it off with no penalty after one month. So now, I will owe three months interest that I didn’t plan on paying. In summary, horrible communication, terrible morals, and the stereotypical slimy car salesmen. If they weren’t holding my $1000 hostage I would have gone somewhere else. More
Helpful, Courteous Staff We had lost our vehicle the day before due to an engine fire. Didn't expect to purchase that quickly but everyone was very helpful and understanding. We had lost our vehicle the day before due to an engine fire. Didn't expect to purchase that quickly but everyone was very helpful and understanding. More