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Paramount Kia of Asheville - Service Center

Asheville, NC

4.2
79 Reviews

79 Reviews of Paramount Kia of Asheville - Service Center

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August 18, 2016

Service and Sales We took our five month old Kia Optima Hybrid in for its first service on 8/16/2016. We had opted to purchase the VIP Service agreement and were sort o More

by KY Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy in Service. Josh Flowers stopped by to say hello., Jarrad Wilson
Aug 19, 2016 -

Paramount Kia of Asheville responded

Thanks for the review. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Kind regards, Paramount Kia of Asheville Team

August 02, 2016

GR8 service. GR8 salesmanship. Awesome sale. Wonderful ‼️ GR8 salesman. Awesome service. GR8 people. GR8 Human. Could not get better service. 2nd time bought car from TIM C. Outstanding ?? On a scale of 1-10 More

by Black star 323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cousins
Aug 04, 2016 -

Paramount Kia of Asheville responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Warm regards, Paramount Kia of Asheville Team

July 08, 2016

professional and courteous staff. The entire staff was a pleasure to work with. Went overboard to accommodate us in our payment requirements. Would recommend this dealership to anyone More

by Cateater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager , Anthony Alfano
Jul 11, 2016 -

Paramount Kia of Asheville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Paramount Kia of Asheville Team

November 13, 2015

A great experience. I went to Paramount Kia to have some checked out on my Sorento. My husband and I were just walking in the parking lot and Tim came over and asked if w More

by linda has soul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy,service writer., Tim Cousins
Nov 26, 2015 -

Paramount Kia of Asheville responded

Linda, thank you for the feedback! We are happy to hear of your positive experience at Paramount Kia Asheville, and we are grateful for choosing us for your automotive needs. Don't hesitate to visit us again, should you have any additional questions or concerns. Brandon Braswell | Sales Manager bbraswell@paramountauto.com

August 04, 2015

Kia eats tires My 2011 Kia Sorento AWD SX eats tires....my first set of Kumho's lasted 35k miles....my second set of Hankook's bought at the dealership lasted 25k mi More

by Kia Eats Tires
Recommend Dealer
No
Employees Worked With
John & Tom
November 17, 2014

car dealers doing what they SHOULD My whole life, I've been disenchanted with car dealers. They say whatever they have to to get you to buy, and then, you're on your own. Not at paramou More

by tiffatil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 18, 2014 -

Paramount Kia of Asheville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again! Brandon Braswell | Sales Manager

December 19, 2013

First let me say that the Sales team at Paramount is an awesome bunch of people. Craig Anderson was our salesman. Courteous, friendly and worked very hard to get us into the car of our choice....Before we More

by LindaDEC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Dehart, Craig Anderson
Dec 20, 2013 -

Paramount Kia of Asheville responded

Linda, we would like to take this time to apologize for your unhappy experience with our service department. We appreciate you bringing your concerns to our attention and we promise that this is not how we intend to do business. Our goal is to attain 100% customer satisfaction and it comes with great disappointment when we fall short of that with our guests. If you would be open to contacting me at your earliest convenience, I would sincerely appreciate the opportunity to further discuss your situation and the chance to make things right. Please contact me so we may assist you better in the future. Regards, Scott Allen Paramount Kia Team sallen@paramountauto.com

June 04, 2013

Well, I came in for a recall on my 2009 KIA Rondo and drove out in a brand new, bright red, KIA Soul! Service was excellent, but it turns out I didn't need it. My sales person, Chris Johanson, was deligh More

by GrammaAnnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Johanson
Jun 04, 2013 -

Paramount Kia of Asheville responded

Thank you for the great review! We appreciate hearing all feedback from our customers because we believe it is the best way we can improve as a business moving forward. Chris and the rest of the team work hard to provide excellent service, and I'm happy that the end result was a positive one. Please do not hesitate to contact us if there is anything else we can do for you. For service department specials and dealership news, please become our follower on Facebook and Twitter. Congrats on the new Kia Soul and have a great day! Regards, Paramount Kia Team, sallen@paramountauto.com

December 16, 2011

Went in to pick up our Optima that had been repaired. Came home with two 2012 KIAs. Did he make a sale or not!!! Everyone from the service department, sales and finance were all the very nicest and help More

by Russell Banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cole
Feb 03, 2012 -

Paramount Kia of Asheville responded

Russell, Thank you for the fantastic recommendation! We are pleased to hear that your experience with our team here at Paramount Kia of Asheville, was more than you expected. We all hope that you are enjoying your new vehicle! Please be sure to take advantage of our monthly specials by following us on Twitter and Facebook. Thanks again! Regards, The Paramount Kia Team lyount@paramountauto.com

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