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Paramount Kia of Asheville - Service Center

Asheville, NC

4.2
79 Reviews

79 Reviews of Paramount Kia of Asheville - Service Center

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January 16, 2020

Excellent Service Joe Gutierrez always goes the extra mile: thorough, honest, helpful (and he returns calls!) If he doesn't know the answer to a question, he finds out. More

by No Smile Here
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gutierrez
Jan 22, 2020 -

Paramount Kia of Asheville responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Paramount Kia Of Asheville, we value our customers and we look forward to seeing you on your next visit. - The Paramount Kia of Asheville Team

January 15, 2020

fast and easy Joe Gutierrez always explains everything carefully. I don't feel that I'm being taken advantage of. And the work is always done right about the time More

by GreenSoul
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Gutierrez
Jan 16, 2020 -

Paramount Kia of Asheville responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. - The Paramount Kia of Asheville Team

January 13, 2020

Joe Gutierrez was great! Joe was very helpful, kind, and thoughtful. He was very communicative, made sure I understood the details of my service agreement, and kept me informe More

by JoshuaOverbay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gutierrez
Jan 15, 2020 -

Paramount Kia of Asheville responded

We are pleased to hear that you had an excellent experience with Joe and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. - The Paramount Kia of Asheville Team

January 11, 2020

Joe Gutierrez was awesome and helped us out! Got a screw in our tire nearby. KIA plugged ut for us for free and super fast! Super easy to work with and were nice and polite! More

by Pmkay90
Recommend Dealer
Yes
Employees Worked With
Joe Gutierrez
Jan 13, 2020 -

Paramount Kia of Asheville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Paramount Kia of Asheville Team

January 06, 2020

Joe Gutierrez in the service department is by far the best and most professional Service Advisor I have ever had the pleasure to come across. More

by McKinney
Recommend Dealer
Yes
Employees Worked With
Joe Gutierrez
Jan 07, 2020 -

Paramount Kia of Asheville responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you in the future. - The Paramount Kia of Asheville Team

December 05, 2019

Caroline is one of a kind ive been to the service area twice this year and caroline helped me both times... shes not just a token female in a male dominated garage... she seems More

by coyote222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Carter
Dec 10, 2019 -

Paramount Kia of Asheville responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Caroline does for Paramount Kia Of Asheville and our customers. Hope to see you again soon! - The Paramount Kia of Asheville Team

November 09, 2019

Jodi was VERY helpful, friendly and provided me with all the information I needed to make the best decision for my new car buying experience. She was great and I would recommend her to anyone purchasing a More

by Tia Jen
Recommend Dealer
Yes
Employees Worked With
Aaron Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodi Biltonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel in finance
Dec 10, 2019 -

Paramount Kia of Asheville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Paramount Kia of Asheville Team

September 08, 2019

Service advisor. Awesome Your Service advisor Caroline Carter was awesome. My family and I thought she was professional and great help. We highly recommend Caroline too anyone More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Carter
Sep 09, 2019 -

Paramount Kia of Asheville responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. - The Paramount Kia of Asheville Team

May 16, 2019

Satisfied Customer!!!!! Josh Dehart was most helpful in assisting me with my car repair. He went the extra mile and ensured I was a satisfied customer. Excellent customer ser More

by Satisfied Cutomer #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dehart
May 20, 2019 -

Paramount Kia of Asheville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Paramount Kia of Asheville Team

March 12, 2019

Sales Mike Newman was super helpful. He was knowledgeable and found the right fit for me. Brian Carter stayed late and helped get the financing done. More

by Packm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Carter, Michael Newman
Mar 13, 2019 -

Paramount Kia of Asheville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Paramount Kia of Asheville Team

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