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Paramount Kia of Asheville - Service Center

Asheville, NC

4.3
78 Reviews
Call Service Center (828) 338-8625

78 Reviews of Paramount Kia of Asheville - Service Center

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November 12, 2024

Norman was great. I was browsing vehicles waiting for mine being serviced. He approached and was willing to take a risk with me even though I said I might not end up b More

by vza27976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Koebernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Paramount Kia of Asheville responded

Thank you for your very kind review. Norman and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Asheville.

October 24, 2024

Great atmosphere and Alexa is so friendly! Really knows her stuff! Would recommend to anyone! More

by taylor.whortan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Paramount Kia of Asheville responded

Taylor, Thank you for the kind words for our service department! We look forward to sharing your compliments with Alexa and our team and don't hesitate to let us know if we can be of further assistance.

October 22, 2024

Norm has been with KIA for a long time, and sold us our first car. He was friendly, reliable and trustworthy. It’s nice to know that he’s still at Paramount KIA, which says in today’s employment environme More

by kathyandterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Koebernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Oct 22, 2024 -

Paramount Kia of Asheville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Norman met your expectations. Thank you again for choosing Paramount Kia of Asheville. We look forward to having you as one of our valued customers for many more years to come!

October 22, 2024

Norm is responsive to costumer’s needs. Great guy! We’d buy from Norm again More

by terrybwick
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Koebernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Report | Print
Oct 22, 2024 -

Paramount Kia of Asheville responded

Thank you, Terry, for the kind words for Norman and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 22, 2024

Kaliegh is the best! ! Go see her she’s super nice and comforting! Love her More

by andreyaprieur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaliegh Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Paramount Kia of Asheville responded

Thank you for your kind review for Kaliegh. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Asheville.

October 21, 2024

I have been with paramount kia of Asheville for almost eight years the Norman and staff give Excellent Service More

by Dealer rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Koebernik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessika Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Paramount Kia of Asheville responded

Thank you for your very kind review. Norman and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Asheville.

August 22, 2024

Service Department is absolutely terrible, will make you wait all day for a repair, literally no one updates you on progress, automated message says no updates and no one responds when you ask. Horribly run More

by tokarcjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2024

Overall friendly staff very knowledgeable when asking questions but every time they do a service on my vehicle they scratch it somewhere or they lose a plastic clip and get grease on my headliner every t More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Paramount Kia of Asheville responded

Thank you, Terry, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Asheville.

July 16, 2024

Alexa helped me and knew ever question I had. I would recommend her to everyone. She was very professional I knew exactly what I was look for. More

by Octavia wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

Paramount Kia of Asheville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Octavia, and don't hesitate to let us know if we can be of further assistance.

May 02, 2024

Terrible repair service. Took the car in a month ago. Still have the same problem. Service Mgr will not even call back. More

by 828mozzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Mgr
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May 02, 2024 -

Paramount Kia of Asheville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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