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Paramount Kia of Asheville

Asheville, NC

4.9
4,889 Reviews
As one of several North Carolina KIA dealers, we believe when you choose Paramount KIA Asheville you are making the right choice. Paramount KIA Asheville has founded its reputation on customer trust and satisfaction. We know that trust isn’t simply given, so we have dedicated ourselves to earn yours. Paramount KIA Asheville is committed to superior service in all departments, from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice, and we provide it! Located at 1000 Ridgefield Blvd, Asheville, NC, Paramount KIA Asheville is your source for new and used KIA vehicles. Our goal is to make as many NC, Hendersonville, Black Mountain and Greenville customers as satisfied as possible when it comes to selection and low prices. It is through quality service that Paramount KIA Asheville separates itself from KIA dealers throughout North Carolina.
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1000 Ridgefield Blvd

Asheville, NC

28806

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Showing 4,891 reviews

April 26, 2013

This was a great experience for me. One of the best when buying a new car. The drive was worth the difference that this dealership made. Great sales, service and finical staff. I would recommend Paramount More

by m0rolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 26, 2013 -

Paramount Kia of Asheville responded

I really appreciate you providing us with this great review and excellent feedback. At Paramount Kia of Asheville, it is our number one priority to deliver our customers the best customer service in the business. We are so happy to hear that our sales, service, and financial teams were all able to show you how important this goal is to us. Thank you for all your support and recommending us; we look forward to your next visit! Be sure to visit our Facebook and Twitter pages for monthly news, deals, and service specials when the time comes. Sincerely, Paramount Kia Team - sallen@paramountauto.com

April 25, 2013

I walked into the dealership never having bought a new car before. Craig was extremely knowledgeable and helpful. I started out test driving the vehicle I originally thought I wanted to own, but after som More

by EricaFadely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Anderson
Apr 26, 2013 -

Paramount Kia of Asheville responded

Erica, thank you so much for this great review and congratulations on your new Soul! It truly is a great vehicle and I’m sure you will continue to love driving it. Our team works hard to ensure your car buying experience will be easy and stress-free. It is so great to hear Craig was able to show you just that. If you ever have any questions about your Soul, feel free to contact us at the dealership. Thanks for being such a great customer! Take a look at our Facebook and Twitter pages for exclusive specials and news. Sincerely, Paramount Kia Team - sallen@paramountauto.com

April 24, 2013

We had dreaded to shop for a new car because of the "pressure tactics" we have experienced in the past. But shopping at Paramount Kia in Asheville was a brand new experience. We found the perfect car More

by bbrown30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2013 -

Paramount Kia of Asheville responded

Thank you so much for taking the time to share your story with us and for being such a great customer! I’m so happy to hear our entire team went out of their way to provide you with such a positive experience. We know buying a car can be stressful, so our focus is to alleviate the stress by supplying our customers with a zero-pressure sales environment and a knowledgeable staff, thus insuring our customers receives the best customer service possible. We are so happy to hear that's exactly what you experienced. Congratulations on your new Optima, we hope to see you again soon! Please make sure to like us on Facebook and to follow us on Twitter to receive current news and deals from the dealership. Sincerely, Paramount Kia Team - sallen@paramountauto.com

April 22, 2013

Craig was wonderful and I had a great experience at KIA. He really tried to get me in the car that was right for me and he did! I absolutely love my new Sorento and will recommend the car and your dealersh More

by jmwitt48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dehart, Craig Anderson
Apr 23, 2013 -

Paramount Kia of Asheville responded

Thank you for writing about your visit with us and congratulations on your new Sorento! We hope that we have earned your repeat business by helping you with your decision and working hard to get you the best price possible. Craig is an excellent asset to Paramount Kia of Asheville and it is encouraging to hear that he impressed you by delivering our trademark knowledge and pressure-free service. Thank you for your recommendations and enjoy your new car! Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Paramount Kia Team - sallen@paramountauto.com

April 20, 2013

If anyone I know is shopping for a new or used automobile, I would highly recommend your dealership. I found the vehicle we purchased through a search engine on AutoTrader.com. Based on the crit More

by penneyc26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cousins
Apr 22, 2013 -

Paramount Kia of Asheville responded

It is so great to hear you had such an amazing experience at our dealership! I really appreciate you taking the time to leave us this review and also for being such an excellent customer of ours. I’m so happy to know that Tim, John, and the rest of our wonderful staff were able to show you our commitment to quality service by being professional and straightforward with you. We sincerely look forward to working with you again in the future. Before your next visit, be sure to take a look at our Facebook and Twitter pages to find unbeatable coupons and service specials. Thanks again, Paramount Kia Team - sallen@paramountauto.com

April 10, 2013

Purchased vehicle approximately one month ago, have been in for service on 3 seperate occassion and initially discovered issue has still not been fixed. Was promised vehicle that was identical to the one t More

by Polysiprincess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Manager who did not give me his card, David Smith
Apr 11, 2013 -

Paramount Kia of Asheville responded

I have read your review and understand your frustration with your visits. Your experience does not reflect the outstanding customer service we routinely provide our customers. We take great pride in our organization, professionalism, and dedication to achieving 100 percent customer satisfaction. To better understand your visit, I would like the chance to speak with you further. We ask that you please contact us at your earliest convenience. Again, we regret to learn of your experience. Your business is very important to us and we want to do all we can to earn your trust. Sincerely, Paramount Kia Team - sallen@paramountauto.com

April 05, 2013

My husband and I bought 2 new cars here. Our salesman was Ron King. He was very nice and did not pressure us at all. Dealing with him was a pleasure and we have since referred our friends to him as well. T More

by cd28792
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dehart, Ron King
Apr 08, 2013 -

Paramount Kia of Asheville responded

Thank you very much for taking the time to write this wonderful review! Likewise, I would like to extend my sincerest gratitude for your patronage. It is wonderful to hear that you had such a great shopping experience with us. We pride ourselves on providing top-notch customer service, and I am delighted to know that Ron, Josh, and the rest of our team made that value apparent in your experience. If there is anything else you need, please do not hesitate to give us a call or stop by the dealership. We hope to see you again soon! Regards, Paramount Kia Team - sallen@paramountauto.com

April 03, 2013

SPENT 6.5 HOURS AND WAS TURNED AWAY FROM CAR I CALLED ABOUT FROM GA. DID NOT SEEM INTERESTED IN MY BUSINESS BECAUSE OF SCORE More

by danny1961
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 04, 2013 -

Paramount Kia of Asheville responded

I would like to apologize personally for the negative experience you had on your recent visit with us. We continuously strive to provide our guests with the highest caliber of customer service and I am truly sorry to see that goal was not met. I would be grateful for an opportunity to discuss the details of your visit with you directly so I may fully understand the situation. Please contact me at your convenience; I look forward to hearing from you. Regards, Paramount Kia Team sallen@paramountauto.com

Apr 04, 2013 -

danny1961 responded

There is nothing to discuss. I live in Toccoa, Georgia and made several calls to the dealership to make sure that I would not make the drive without success in getting the car I was interested in. I was there almost three hours and was made to believe that they had just pulled my report and that told here may be a problem getting me into the 2007 BMW I made the drive for. All of that was not true. I am Disabled and had to have someone drive me there after John told me the day before he would have no problem getting me into the car because all the Lenders they use fo 85% LTV and that the BMW had a value of over $17,600 and that I would have a $1000 trade in so I would be ready to go. So, No other communication as we decided I would be up 4-3-13 around 2pm. i got there and could tell the atmosphere felt unfriendly and after buying 32 cars over the years I knew something was up. I do feel I was lead there to sell me another car instead of the one 2007 BMW I wanted. So all being said, I am not Happy at all from being mislead and my time being wasted along with the person that drove me there. I feel that I should have gotten the car I was told I was approved for becaue way else drive that far. You can either pay me for gas to and from there or sell me the car but at another dealership in S.C Greenville area. I know you will laugh at either one but that is my feelings so just put yourself in my shoes and then go ask John to tell you the real truth and you will see why I am so unhappy and intend to continue to publish my time spent at your Dealership and how I was treated. Herbert Johnson Toccoa, Georgia

March 28, 2013

We had just purchaced a new Kia Forte with a stright drive and just was not happy with it. We went back and explained this to Josh and he and the dealership went out of their way to get us in an automat More

by welder59
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2013 -

Paramount Kia of Asheville responded

Congratulations on your new Forte! I am happy to hear you are enjoying your purchase. At Paramount Kia of Asheville, we strive to ensure that every customer drives home in a car they truly love. It’s encouraging to know that our team was able to show you dedicated and personalized service. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to working with again; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Regards, Paramount Kia Team - sallen@paramountauto.com

March 18, 2013

BEST SALESMAN I EVER MET, WAS VERY KIND AND HONEST.WOULD RECOMEND HIM TO OTHER PEOPLE. FIANCE PERSON WAS VERY KIND AND HELPFUL. WOULD BUY FROM THIS DEALERSHIP AGAIN. More

by applebee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2013 -

Paramount Kia of Asheville responded

It’s so great to hear that you think Ossie is the “best salesman ever"! He truly is a huge asset to our team. At Paramount Kia of Asheville, we all work very hard to provide every one of our customers with detail-oriented, honest, and personalized customer service. I’m very happy to know that we achieved this goal with you. We can’t wait to see you next time! Before your next visit, be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Regards, Paramount Kia Team sallen@paramountauto.com

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