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Paramount Kia of Asheville

Asheville, NC

4.9
4,614 Reviews
As one of several North Carolina KIA dealers, we believe when you choose Paramount KIA Asheville you are making the right choice. Paramount KIA Asheville has founded its reputation on customer trust and satisfaction. We know that trust isn’t simply given, so we have dedicated ourselves to earn yours. Paramount KIA Asheville is committed to superior service in all departments, from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice, and we provide it! Located at 1000 Ridgefield Blvd, Asheville, NC, Paramount KIA Asheville is your source for new and used KIA vehicles. Our goal is to make as many NC, Hendersonville, Black Mountain and Greenville customers as satisfied as possible when it comes to selection and low prices. It is through quality service that Paramount KIA Asheville separates itself from KIA dealers throughout North Carolina.
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1000 Ridgefield Blvd

Asheville, NC

28806

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Showing 4,614 reviews

April 03, 2013

SPENT 6.5 HOURS AND WAS TURNED AWAY FROM CAR I CALLED ABOUT FROM GA. DID NOT SEEM INTERESTED IN MY BUSINESS BECAUSE OF SCORE More

by danny1961
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 04, 2013 -

Paramount Kia of Asheville responded

I would like to apologize personally for the negative experience you had on your recent visit with us. We continuously strive to provide our guests with the highest caliber of customer service and I am truly sorry to see that goal was not met. I would be grateful for an opportunity to discuss the details of your visit with you directly so I may fully understand the situation. Please contact me at your convenience; I look forward to hearing from you. Regards, Paramount Kia Team sallen@paramountauto.com

Apr 04, 2013 -

danny1961 responded

There is nothing to discuss. I live in Toccoa, Georgia and made several calls to the dealership to make sure that I would not make the drive without success in getting the car I was interested in. I was there almost three hours and was made to believe that they had just pulled my report and that told here may be a problem getting me into the 2007 BMW I made the drive for. All of that was not true. I am Disabled and had to have someone drive me there after John told me the day before he would have no problem getting me into the car because all the Lenders they use fo 85% LTV and that the BMW had a value of over $17,600 and that I would have a $1000 trade in so I would be ready to go. So, No other communication as we decided I would be up 4-3-13 around 2pm. i got there and could tell the atmosphere felt unfriendly and after buying 32 cars over the years I knew something was up. I do feel I was lead there to sell me another car instead of the one 2007 BMW I wanted. So all being said, I am not Happy at all from being mislead and my time being wasted along with the person that drove me there. I feel that I should have gotten the car I was told I was approved for becaue way else drive that far. You can either pay me for gas to and from there or sell me the car but at another dealership in S.C Greenville area. I know you will laugh at either one but that is my feelings so just put yourself in my shoes and then go ask John to tell you the real truth and you will see why I am so unhappy and intend to continue to publish my time spent at your Dealership and how I was treated. Herbert Johnson Toccoa, Georgia

March 28, 2013

We had just purchaced a new Kia Forte with a stright drive and just was not happy with it. We went back and explained this to Josh and he and the dealership went out of their way to get us in an automat More

by welder59
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2013 -

Paramount Kia of Asheville responded

Congratulations on your new Forte! I am happy to hear you are enjoying your purchase. At Paramount Kia of Asheville, we strive to ensure that every customer drives home in a car they truly love. It’s encouraging to know that our team was able to show you dedicated and personalized service. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to working with again; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Regards, Paramount Kia Team - sallen@paramountauto.com

March 18, 2013

BEST SALESMAN I EVER MET, WAS VERY KIND AND HONEST.WOULD RECOMEND HIM TO OTHER PEOPLE. FIANCE PERSON WAS VERY KIND AND HELPFUL. WOULD BUY FROM THIS DEALERSHIP AGAIN. More

by applebee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2013 -

Paramount Kia of Asheville responded

It’s so great to hear that you think Ossie is the “best salesman ever"! He truly is a huge asset to our team. At Paramount Kia of Asheville, we all work very hard to provide every one of our customers with detail-oriented, honest, and personalized customer service. I’m very happy to know that we achieved this goal with you. We can’t wait to see you next time! Before your next visit, be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Regards, Paramount Kia Team sallen@paramountauto.com

March 13, 2013

I went to the kia dealship on a very busy day. this man parked one of the cars and I asked him to help me. he had only been working there for 5 days still in training; but he convinced us to buy a kia. he More

by katiebanks2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Semon
Mar 13, 2013 -

Paramount Kia of Asheville responded

Katie, thanks for taking time to share your wonderful experience at Paramount Kia. We work hard to provide the best service in the business and it appears that Daniel and the rest of the team really went beyond those expectations. If you have questions about your vehicle, please contact us right away. Also, I encourage you to follow us on Facebook and Twitter for great promotions and service specials and have a great day! Regards, Paramount Kia Team sallen@paramountauto.com

March 07, 2013

I came in expecting a no we can't sell you a car because of your credit but the team at Paramount Kia Tunnel Road worked really hard and actually got me a brand new car which I never thought I would More

by Tlp9168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Carter
Mar 07, 2013 -

Paramount Kia of Asheville responded

Congratulations on your new purchase! Thank you so much for taking the time to write about your experience with our dealership. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. I sincerely hope you’re enjoying your new car. If you have any further questions or comments, feel free to call or stop by. Also before your next visit, be sure to take a look at our Facebook and Twitter page; we often post exclusive offers and specials for our followers. Regards, Paramount Kia Team sallen@paramountauto.com

March 03, 2013

The overall experience at Paramount Kia was good. I would recommend this dealer to other people. I am enjoying my purchase and will visit Paramount for my next vehicle purchase. More

by rodneyhawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrad Wilson
Mar 04, 2013 -

Paramount Kia of Asheville responded

Thank you so much, Rodney! It’s great to hear that our sales team members gave you a pleasant experience. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Please let us know if you have any questions or need anything else. I’m glad our dedication to quality customer service has made you a long-time customer. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Paramount Kia Team sallen@paramountauto.com

March 03, 2013

I bought a car at Paramount Kia of Ashville. During the test drive of this 06 Honda civic everything was fine, I was ready to sign the papers. Then I tried to back the car into a parking spot. It is a manu More

by Marty90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Scott Allen, John Svatilla
Mar 15, 2013 -

Paramount Kia of Asheville responded

I want you to know that your feedback is greatly appreciated. At Paramount Kia of Asheville, we continuously strive to improve as a business. Reviews like yours help us learn more about the areas in which we need to progress. I would like to extend my sincerest apologies for the experience you had at our dealership. I can assure you that it was not our intention to disappoint or frustrate you. Delivering fantastic customer service is our top priority and I'm sorry that you were disappointed with us. Regards, Paramount Kia Team sallen@paramountauto.com

February 27, 2013

Everyone at Paramount Kia of Asheville was helpful and friendly. Our sales professional was Straiten Klein. He took time to explain every step of the process, worked hard at getting us the right deal tail More

by PTStills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Straiten Klein, Josh Dehart
Feb 27, 2013 -

Paramount Kia of Asheville responded

Paul and Tammie, thank you so much for the positive feedback about our dealership! It’s great to hear that we were able to give you such a pleasant car-buying experience. A quality shopping experience is one of our top priorities, and we do everything we can to support our customers. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. Straiten and Josh exemplify our commitment to customer service and I’m glad they were able to help you with your purchase. Please don’t hesitate to let us know if you need additional help or have any questions. Enjoy your new Soul and we look forward to working with you in the future! To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Paramount Kia Team sallen@paramountauto.com

February 25, 2013

This was our first visit to Paramount Kia of Asheville, it was the best experience we have ever had at a car dealership. Our salesman, Macon Cutshall was so knowledgeable of the 2013 Sorento. Everyone trea More

by JoAnn2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dehart
Feb 26, 2013 -

Paramount Kia of Asheville responded

Jo Ann, we really appreciate you taking the time to leave feedback for our dealership and staff. I am ecstatic to hear that you were so pleased with the service you received from Macon. He’s an amazing salesman and does an amazing job supporting our customers. We’re glad he’s a part of our Paramount family. We strive to make sure our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. We are dedicated to having the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It is a point of pride that we do everything we can to support our customers during their time at our dealership. Please don’t hesitate to let us know if you need additional help or have any questions. Enjoy your new Sorento and we look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Paramount Kia Team sallen@paramountauto.com

February 24, 2013

They treated us with respect which others places did not. Very thankful for their friendly personalities. They explained everything we had questions about and we got the car we wanted. More

by vonandkevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cousins, Brandon Braswell
Feb 25, 2013 -

Paramount Kia of Asheville responded

Thank you so much! It’s great to hear that our sales team members gave you a pleasant experience. I’m glad to know that you enjoyed your car-buying experience with us. Customer service is our highest priority and we want to provide our customers with the service and support they deserve and expect from any quality dealership. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Paramount Kia Team sallen@paramountauto.com

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