Back

Paramount Hyundai Hickory - Service Center

Hickory, NC

4.4
53 Reviews

53 Reviews of Paramount Hyundai Hickory - Service Center

Sort by
November 17, 2023

Jose made our car buying very seamless and found the perfect vehicle for us. The SUV was exactly what we were looking for. A 2022 HYUNDAI Tucson Limited. I've never had such an enjoyable, seamless expe More

by PGAUSA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Martinez
Nov 19, 2023 -

Paramount Hyundai Hickory responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Congratulations on your new 2022 Hyundai Tuscon Limited!

November 14, 2023

Having problems with Genesis. Needed to speak with service manager before I travel 100 miles for service appointment. I tried 3 times for someone to contact me to discuss issues. More

by ron
Service Communication
Recommend Dealer
No
Employees Worked With
Valerie Rorie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Paramount Hyundai Hickory responded

Ron, Providing a positive experience is our top priority. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send me a message with your contact information so that I can reach out. I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. My email is vrorie@paramountauto.com or call me at 828-449-1420. Thank you, Valerie

July 07, 2023

Jose did an amazing job and was so easy to work with! I am very satisfied with my purchase. More

by Klynch81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ in finance , Stoney Polite
Jul 07, 2023 -

Paramount Hyundai Hickory responded

Thank you for taking the time to share your thoughts on working with Jose. We're glad to hear he delivered such a great experience!

July 01, 2023

I called yesterday about trying to get a quick appointment due to a sudden problem with my car, one of only a couple I've ever had with it, and it's a 2012. Upon arrival today and after speaking t More

by HyundaiOwner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Paramount Hyundai Hickory responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 03, 2023

Katelyn Hamm provided excellent customer service when we bought my Santa Fe. She was able to answer our questions promptly and was very knowledgeable about the vehicle. We would highly recommend her to any More

by yourkidding44Donna
Recommend Dealer
Yes
Employees Worked With
Katelyn Hamm
May 03, 2023 -

Paramount Hyundai Hickory responded

Thank you so much for your excellent review! We are so glad that Katelyn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Paramount Hyundai Hickory to be a positive one. Please don't hesitate to reach out if you need anything else.

September 26, 2022

I had such a great experience with Paramount Hyundai of Hickory!! The staff was friendly and helpful and it was also a family friendly experience for my son! They worked hard and fast to get us in and out More

by Jayandria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karrie Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Paramount Hyundai Hickory responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Paramount Hyundai Hickory, we look forward to having you as a valued customer for many years to come!

September 22, 2022

Isabel did a great job. Smooth transaction. She was able to provide me with a car that’s within my budget. More

by Jowenapidlaoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabel Claxton
Sep 25, 2022 -

Paramount Hyundai Hickory responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Isabel met your expectations. Thank you again for choosing Paramount Hyundai Hickory, we look forward to having you as one of our valued customers for many more years to come!

September 19, 2022

This was the smoothest process I've ran into for buying a car. Highly recommended. More

by chris.hollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabel Claxton
Sep 19, 2022 -

Paramount Hyundai Hickory responded

We are glad to hear that Isabel made your buying experience so smooth and easy for you! At Paramount Hyundai our goal is to make you welcome and feel at ease! Thank you for letting everyone know we did you right.

September 14, 2022

Karrie provided excellent, low-pressure service. She was knowledgeable about all of the features of the vehicle we were purchasing and was glad to help. The process was quick and efficient, we trade More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karrie Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Paramount Hyundai Hickory responded

Thank you for choosing Paramount Hyundai Hickory, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 25, 2022

I contacted Dylan because I’ve seen how he helped others , when I contacted him he was very polite he worked his BEST to fit me to a right car I was ready to give up on myself but he kept pushing me telling More

by Jaesummers11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Paramount Hyundai Hickory responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
...