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Paramount Hyundai Hickory
Hickory, NC
3,053 Reviews
Paramount Hyundai in Hickory, NC, also serving Charlotte, NC and Asheville is proud to be an automotive leader in our area. Since opening our doors, Paramount Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Paramount Hyundai will get you into the car or truck you choose with professionalism and attention to your needs.
Paramount Hyundai has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Paramount Hyundai offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 810-0871 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,053 reviews
October 24, 2012
I have purchased two Hyundais from Paramount and they have serviced my Azera at Paramount since day one. Aside from virtually zero quality problems with the car the work has been maintenance and it alway have serviced my Azera at Paramount since day one. Aside from virtually zero quality problems with the car the work has been maintenance and it always excellent work. I will have a CarFax several pages long because I really have had these folks care for my car. Jason, as Service Manager, has to fill his predecessors shoes as Rita was also top notch. Whenever major maintenance was done they brought me back to my office and picked me up when the work had been completed. The pricing is fair and I can usually use a coupon to help with the investment. While the car was being serviced this week I took the opportunity to chat with Thad Coggins and about drool over the new Azera and Genesis models. Thad invited me to check out the interiors and even though I was "just in for service" he offered to let me take a test drive. I declined but will definitely be back to speak with him when I am ready to consider a trade. I really like my Azera; it will be hard decision to make a change but when I do it will no doubt be a Paramount Hyndai. More
by webdude
October 08, 2012
I was very pleased with the way Dustin Goins handled my purchase of buying a new Elantra. He was very professional. I was very impressed with the way he knew all about the car and to answer my questions. purchase of buying a new Elantra. He was very professional. I was very impressed with the way he knew all about the car and to answer my questions. More
by xmikayliex
October 04, 2012
I will start by saying the employees name is unknown. I disagree with holding one employee responsible for the mistakes made by others. We brought our 2011 Veracruz in for an oil change and an inspection. disagree with holding one employee responsible for the mistakes made by others. We brought our 2011 Veracruz in for an oil change and an inspection. Everything was fine. As I waited, I read the posters on the wall stating the reason for the time it takes to perform the jobs in which I was having done. When the time reached 90 minutes I began to pace. The employee approached me and apologized for the delay and promised it would be out shortly. It was, and they apologized again as they handed me my keys stating no charge. That was the reason for the #5 on pricing. The reason for the N/A quality of work was: within 24hrs, the "check engine" light came on for a brief time. I called to have it checked the next morning but it had gone off. My wife was on a tight schedule and didn't thing she would make her appointment. The overall experience is mixed. I didn't have to pay for the work, but I'm not convinced the quality of work was up to your standards. I am disappointed with one aspect of our purchase. We were promised an answer to our question about map updates for the Navi. I did online research myself and found the answer to be $299.00 on my part. The disappointment is that we have a more user-friendly system with free lifetime updates for half the price. We now turn off your Navi every time we enter the vehicle. Serious consideration should be made by your company to resolve this particular problem. All positive responses above are a direct reflection on your employee contact. My wife loves her car. I just hope it lasts as long as her Sonata did. Thank you for your time, David Bigelow More
by David Bigelow
Employees Worked With
Unknown
October 03, 2012
Chris was great! When we first started looking we didn't know what we wanted. Chris was patient, answered all my questions and never made me feel rushed. When we finally made a decision, Chris went above a know what we wanted. Chris was patient, answered all my questions and never made me feel rushed. When we finally made a decision, Chris went above and beyond to find us the exact car with all the features we wanted. He really took the time to make sure we were completely happy. We couldn't be happier with the car or with all the help we got from Chris. The next time we buy a car I know for sure we will be going back to see Chris. More
by ChristieWentzel
October 03, 2012
Our daughter was looking for a new Hyundai. We traveled from Statesville to Hickory and Chris Williams helped her with her purhase of a new Elantra. He found the color and extras she was wanting on her ne from Statesville to Hickory and Chris Williams helped her with her purhase of a new Elantra. He found the color and extras she was wanting on her new car. Chris was very helpful in the buying experince. I would recommend Chris to anyone looking to purchase a Hyundai. More
by P. Potter
October 01, 2012
I came on the lot looking for an accent, Dustin was very knowledgeable of the vehicle and was very helpful in my purchase, thank you for being patient and making sure I was taken care of. knowledgeable of the vehicle and was very helpful in my purchase, thank you for being patient and making sure I was taken care of. More
by Belindalowman
September 17, 2012
Employees went out of their way to ensure that I had a good experience. It is so exciting and refreshing to witness customer service as it once was! Quality product is important, but exceptional service good experience. It is so exciting and refreshing to witness customer service as it once was! Quality product is important, but exceptional service creates loyal customers! More
by Susan F
Employees Worked With
Jason in srevice
August 31, 2012
I overall had a great experience in purchasing my 2011 Mazda CX-9. When I went by the lot, I saw the car and I knew it was the car that fit all my needs. Dustin was the salesman who greeted me, discussed Mazda CX-9. When I went by the lot, I saw the car and I knew it was the car that fit all my needs. Dustin was the salesman who greeted me, discussed the car's specs, showed me the car, and then let me go to see other cars on different lots without any pressure. Of course, I came back the next day and Dustin let me take it on a test drive. He did not pressure me in any way and he made me feel comfortable with him to do business. When the financial part was discussed, I felt I had a fair deal and the financial person was very nice to work with. The manager also came to greet me and assured me on my purchase. I had a wonderful experience in purchasing this car and would recommend this dealership to others. More
by jtdunn
August 05, 2012
This company assured me that I had loan approval several times. I insured and drove this car over a week only to find out they pulled a spot delivery scam on me. I already had another car i was not thrilled times. I insured and drove this car over a week only to find out they pulled a spot delivery scam on me. I already had another car i was not thrilled with . I told them repeatedly and which they encouraged to let my other car go back. A reposession . If i had known that this could possibly happen I would have kept my other car too. Now I have no car and destroyed what little credit I did have. To beat it all I could possibly now lose my job and home due to trusting this company.I have filed several complaints and will continue to have my voice heard. This was so wrong on all accounts. I hope they remember the sobbing single mother and her child whose lives they turned upside downthat had to sit outside stranded and waiting on someone to pick them up. All i want is to be made whole and back in the position that i was in before i drove on their lot. Also please don't call people and tell them their loan has been approved if it actually has not More
by rholcomb
