Paramount Hyundai Hickory
Hickory, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I found the car I wanted to purchase at a lower price over the internet at your dealership. I made a phone call and was immediately connected with Adam Whitener. First impressions of Adam over the phone over the internet at your dealership. I made a phone call and was immediately connected with Adam Whitener. First impressions of Adam over the phone were good, I didn't feel like I was pressured in any way. He was very helpful and provided the guidance I needed since this was my first new car purchase. Upon meeting Adam at the dealership he devoted all his time to my needs, and even skipped a few phone calls so that our time was not interrupted. Adam took the time to make sure I fully understood how the process of buying a new car was going to go, and assured me that I could call him at any time with further questions. Overall it was a smooth process, and I would certainly see myself coming back to this dealership in the future. Thanks again! Adam Baysingar More
Kenneth was very helpful, professional and friendly. I had been researching the sub-compact catagory for several weeks looking at all in the catagory from the Fiesta to the Fit. While I was impressed wit had been researching the sub-compact catagory for several weeks looking at all in the catagory from the Fiesta to the Fit. While I was impressed with the new styling of the Accent, it was the gas mileage and value that promted me to look harder at this vehicle. There was no inventory in my hometown of Asheville so I had to look in the surrounding area. I happened to be traveling through Hickory so I requested a quote from dealers in the area via the internet and Kenneth responded. We met the following day, went for a test drive and closed the deal. Kenneth's and Chris' willingness to work with me on price was a key factor in my decision to purchase from this dealership. I got the price I wanted, the dealer got a fair price for the car and I received excellent service from Kenneth. In my opinion this was a "win win" transaction and I would recommend Paramount and Kenneth to anyone. More
I came into Paramount Hyundai ready to buy a new Hyundai Elantra. I had been to several dealers in Raleigh, where I live, but NONE of them gave me the customer service that Peter Collins at Paramount in Hi Elantra. I had been to several dealers in Raleigh, where I live, but NONE of them gave me the customer service that Peter Collins at Paramount in Hickory did; it seemed I was just a number to them. By the time I got to Paramount, I had done enough research to know what I wanted and I had already told Peter and the staff at Paramount what I wanted. When I got there, I didn't have to answer all the questions they had asked a second time, which was very refreshing. Because I live in Raleigh and had to wait for an Elantra to come in, they even delivered it to me so I wouldn't have to make an extra trip back to Hickory. Their finance manager, KC Langenstein, gave me multiple finance options and answered all my questions. When my Elantra finally came in, he called me the evening before to go over what I would need to sign and provide at the closing. Not only that, but once all the papers were signed, he even took care of getting my insurance transferred over. All in all, Peter and the staff at Paramount Hyundai know how to build a relationship. Not only do they treat you like family, provide the best customer service I've ever experienced in a car dealer, but they also give you a fair deal. More
SALESMAN ADAM WHITENER WAS VERY FRIENDLY AND KNEW THE CARS THAT HE WAS SELLING VERY WELL. HE WAS VERY HELPFUL AND PLEASANT IN TRYING TO MAKE THE SALE HAPPEN. HE ALWAYS REMEMBERED MY NAME WHEN I STOPPED I CARS THAT HE WAS SELLING VERY WELL. HE WAS VERY HELPFUL AND PLEASANT IN TRYING TO MAKE THE SALE HAPPEN. HE ALWAYS REMEMBERED MY NAME WHEN I STOPPED IN, AND HE ALSO REMEMBERED MY WIFE PREFERRED THE TAN INTERIOR WHEN IT CAME TO CHOSING WHICH CAR TO BRING TO THE DEALERSHIP FOR US. More
From beginning to end, the team (and it WAS a team) at Paramount Hyundai made us feel valued as customers. During the test drive, Neil was very informative and friendly, without being pushy. His follow-up Paramount Hyundai made us feel valued as customers. During the test drive, Neil was very informative and friendly, without being pushy. His follow-up -- using email, as we had requested -- was helpful but again not aggressive. After we did some research and soul-searching, we started collecting quotes from a few dealers. Once we had a price we were OK with that we were pretty sure was as good as we'd get from a local dealer, we asked Neil if he could beat it. He promptly replied that he would, and we gave him the business. The car we wanted was unavailable locally, but he found one in-state that he got to us in just a few days. It actually had a few additional options on it than we had requested, but we were never asked to pay a dime more than the agreed-on "out-the-door" price. We had dreaded the process of purchasing a new car, but the folks at Paramount actually made it a pleasant experience. Definitely recommended! More
Exceptional experience with all. Friendly, helpful and knowlegeable. Everything was explained to me. Was showed around the dealership and was also showed the service department. knowlegeable. Everything was explained to me. Was showed around the dealership and was also showed the service department. More
The whole experience was a no hastle process and all first offers on price were very reasonable. All my questions were answered promptly. Robbie, my sales consultant, and KC the finance guy were both ve first offers on price were very reasonable. All my questions were answered promptly. Robbie, my sales consultant, and KC the finance guy were both very friendly, professional, and extremely patient with me as I took my time making my final decision. When exactly what I originally came in looking for was not available just as I wanted, every effort was made to find what I wanted and I was offered many options to choose from even when what I wanted could not be found. I was allowed to test drive without being rushed or pressured. After all the searching I ended up getting much more than I originally intended, but I couldn't be more pleased and I feel like I got the best vehicle for me and with great value, all I wanted and more! More
Everybody was so friendly when me and my wife walked into the dealership that day and especially the salesman we dealt with made us feel very comfortable in purchasing the vehicle. I would recommend anybody the dealership that day and especially the salesman we dealt with made us feel very comfortable in purchasing the vehicle. I would recommend anybody to this dealership to buy a new or used vehicle. Thanks Josh & Heather Sidden More
We had an awesome experience buying a car from Robbie. He was professional, patient and very fair when we were negotiating the price. Highly recommend. was professional, patient and very fair when we were negotiating the price. Highly recommend. More
We were very nervous about buying a new car but Robby helped to make the right decision about a car and then KC helped us to make the best decisions about financing. They both walked us through the proc helped to make the right decision about a car and then KC helped us to make the best decisions about financing. They both walked us through the process and really gave us time to think about our purchase. No pushy sales, no gimmicks. We liked our overall service and will refer others. More