Paramount Ford
Valdese, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,312 reviews
I was lied to at this dealership. They lied about my credit score, because they wanted us to trade in our other car to get a better rate. When I bought my first car here 3 weeks after the papers were si credit score, because they wanted us to trade in our other car to get a better rate. When I bought my first car here 3 weeks after the papers were signed they called to tell us the bank kicked out the loan. After researching further this time searching for a new car I decided to do research on picking a car dealer. Also my first car purchased did not have a used car service done. The truck was extremely low on oil, the motor was knocking. They tried to make it right with 3 free oil changes, I should have gotten a warranty but they said they don't do that! Will never return! More
Most dealerships start pressing for a sale from hello. I never felt pressured in anyway. Matthew Phillips was very friendly, personable, and listened to my needs/wants and did not try to sway me from my de never felt pressured in anyway. Matthew Phillips was very friendly, personable, and listened to my needs/wants and did not try to sway me from my decision to a new or more expensive car. He was very professional and up front with me about the entire experience. Buying a car is not the most pleasant experience for me but I truly enjoyed talking with Matthew and felt comfortable at Paramount Ford. I would definitely recommend them to others and will use them again myself. More
I recently purchased a Ford Edge from Paramount. Being it was an out of state purchase, I was nervous about dealing with a salesman over the phone. Scott McKinney was more than helpful and responsive to all was an out of state purchase, I was nervous about dealing with a salesman over the phone. Scott McKinney was more than helpful and responsive to all my questions. I had only seen a few email pics of the vehicle prior to purchase, although I felt comfortable with every detail I was provided. They were honest and upfront about any tiny existing ding that existed and went above and beyond to make sure I didn't waste my time driving the distance for nothing. After a 4 hour drive to the dealership, the Edge was just as I expected. It was the most laid back car buying experience I have found and I would make the drive to buy from Paramount again in the future. More
I had been very sceptical about financing a car and moving into something newer. From the moment Travis met us in the parking lot, he was very positive about helping us get what we needed. The finance moving into something newer. From the moment Travis met us in the parking lot, he was very positive about helping us get what we needed. The finance office was extremely helpful and Travis helped us find the perfect vehicle at a great price. I would recommend this dealership to anyone looking for an honest deal without the typical pushy sales gimmicks. More
Everyone that I dealt with at the dealership was friendly and we were not pressured or rushed into buying from them. I did however purchase my vehicle in a matter of two days which was very nice with a tight and we were not pressured or rushed into buying from them. I did however purchase my vehicle in a matter of two days which was very nice with a tight schedule. The experience was truly wonderful. I would recommend this dealership and sales team to any of my friends or family that are looking for a new or used car. I would also encourage anyone from surrounding areas to travel to this dealership instead of any others. I also continue to hear from the sales team to make sure I am enjoying my purchase. More
We drove 1.5 hours to test drive vehicle we purchased. We wanted an economical vehicle in specific price range and hoped to get a good trade in on our current vehicle. Mark met us with a smile and made the wanted an economical vehicle in specific price range and hoped to get a good trade in on our current vehicle. Mark met us with a smile and made the whole car buying experience as hassle and stress free as possible. He answered all of our questions and did everything he could to make the whole experience a pleasant one. The best part was we got almost DOUBLE on our trade in than what a local appraising car dealer in the area was willing to give. After the payment process, the car was delivered promptly and Mark even threw in a free set of floor mats. No doubt, this is a great dealership!! More
I just bought my first car from Paramount, and overall it was a great experience. Some of the lots that I had visited were very unprofessional or pushy. But Paramount wasn't like this at all. I fond a car was a great experience. Some of the lots that I had visited were very unprofessional or pushy. But Paramount wasn't like this at all. I fond a car that I liked on the website and when I visited the lot Jonathan Kidd showed me the car. After a few test drives and about 3 days I was able to leave with my very own car. Jonathan made this experience easy and enjoyable. THANKS!! More
I have been looking for a used truck for some time. This morning I checked the Paramount Ford Dealership webpage and I saw the truck that I had in mind. I have bought four other vehicles from Paramount in t morning I checked the Paramount Ford Dealership webpage and I saw the truck that I had in mind. I have bought four other vehicles from Paramount in the past –two from the Valdese dealership and two from Hickory. When I called I was connected to Matt Phillips. Matt it turns out is from Marion where I live. After asking igf they still had the vehicle and learning they did my wife and I made the trip there. As soon as we arrive we were treated with kindness. Matt offered us a cold drink and we started the paper work to purchase the truck. After we haggled the right price. Matt sent us to Mr. Pruitt who worked us through the financial end of things. Two hours later we drove off in our used truck. Good price, good people, and we have always had good service. I would recommend Matt and Paramount to everyone. In fact I did just check me out on Facebook. I am the one standing beside the red truck with a big smile on my face. More
I am very impressed with the use of my time at Paramount Ford. I was able to accomplish everything with Scott in a timely manner. 3 hours from the test drive to final paperwork. He is also a very friendl Ford. I was able to accomplish everything with Scott in a timely manner. 3 hours from the test drive to final paperwork. He is also a very friendly guy with a better than normal attitude. Some sales people only want to sell a car. He wanted to make sure I had what I wanted and was happy. He also helped my son to purchase a vehicle. More
We drove by this car lot one day when they were closed and looked around. We then returned with specific cars in mind that we were interested in. One thing for me that really makes a good car dealership and looked around. We then returned with specific cars in mind that we were interested in. One thing for me that really makes a good car dealership/salesman, is that I dont feel pressured into buying something I realy dont want. My previous car buying experience did this, and really turned me off to car dealerships. But in dealing with Paramount Ford Valdese, and specifically Jonathan Kidd, I now have hope for dealerships. Because they showed me that there are decent people out there that want you to have a good car and car buying experience, not just out there to sell you crap to put money in their wallets. I never once felt pressured, he never tried to sell me something that was out of my price range, and worked hard to get the numbers where we needed them to be. I really appreciate Jonathan and how he treated myself, my wife and two kids(which my daughter really enjoyed his jokes), when my kids were getting restless. So thank you Jonathan, and Paramount Ford Valdese for the good experience. More