Paramount Ford
Valdese, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Kasey nailed it! He found me the perfect car. His communciation was stellar. Top of the line in service and sales. I feel blessed to have come across Kasey and wi He found me the perfect car. His communciation was stellar. Top of the line in service and sales. I feel blessed to have come across Kasey and will go back to him if I ever need another vehicle. He made it easy and stress free. Grateful! More
I was treated like I mattered. Justin was easy going and a pleasure to work with. I left feeling like I got a fair deal. Justin was easy going and a pleasure to work with. I left feeling like I got a fair deal. More
He is an awesome human being, he help me when I needed the most ,and always looking for both parties benefit, he was patient and straightforward,I had a great experience thanks to him . the most ,and always looking for both parties benefit, he was patient and straightforward,I had a great experience thanks to him . More
They had exactly what I was looking for and helped me get it. Would recommend Brent to anyone who has any car buying needs. it. Would recommend Brent to anyone who has any car buying needs. More
I’ve known Justin for a long time and I’m happy to say he and the rest of the paramount team took amazing care of me yesterday!!! and the rest of the paramount team took amazing care of me yesterday!!! More
Justin was so very helpful and answered every question I had. I am a difficult customer and he was very patient with me. I would absolutely recommend anyone to go see him. He was super friendly, and he held had. I am a difficult customer and he was very patient with me. I would absolutely recommend anyone to go see him. He was super friendly, and he held a conversation with me several times. Great Salesman! More
We where so pleased with the service and the salesman that helped us. We will be back for any future purchases. Brent was wonderful! that helped us. We will be back for any future purchases. Brent was wonderful! More
Friendly, knowledgeable, enthusiastic sales and financial staff, and neat and well presented lot and office and lobby areas. Very pleased with entire experience, start to finish. First time buyer for somethi staff, and neat and well presented lot and office and lobby areas. Very pleased with entire experience, start to finish. First time buyer for something new, shopping on my own. First stop, and found me an excellent deal on something brand new, kept me within my price range, and made sure at all points that I was informed and satisfied with my experience and investment in my vehicle. Thanks a lot! More
I found the Sante Fe in the trim level and color I was looking for on the lot in Valdese. After some haggling back and forth over the price we agreed and submitted a credit app. The application was approv looking for on the lot in Valdese. After some haggling back and forth over the price we agreed and submitted a credit app. The application was approved and we arranged a time the following day to come sign the paperwork and pick up the car. Upon arriving at the dealership we were told the car was still in the detail shop and would be out soon. When they pulled It around for delivery the car looked awful! There were water spots all over the matte finish. When I mentioned this to the sales manager he said he would send it back to the clean up shop and have them fix it. Prior to this I saw one of the salesmen "scrubbing " the stains with a towel and window cleaner, which I have read is a big no-no for matte paint. The car was taken across the road to the clean up shop. After 30 minutes or so I walked over to check on the progress. The guy working on it told me it would take quite a while to try and remove them all. I informed the salesman I wasn't interested in purchasing a new car that looked as bad as this one does and if they could fix it without destroying the matte finish I would still be interested. 5 days later I received a message from the salesperson that it was fixed. I asked when we could come back to look at it and he told me never mind, the sales manager had backed out of the deal since they were going to be losing almost $4,000! I realize the sales quote wasn't signed but this is a pretty crappy way to run a dealership if you ask me!! More
I enjoyed having Justin as my salesperson. He was not a pushy person wanting to make a sale. I'd highly recommend him to anyone!! I would rate Paramount Ford as an Outstanding Dealership o He was not a pushy person wanting to make a sale. I'd highly recommend him to anyone!! I would rate Paramount Ford as an Outstanding Dealership owned by an individual who cares about his employees....even spiritually!!!! God Bless Randy Wilcox More