Paramount Ford

Mixing Family with Business Last week when my truck started having problems, the last thing I wanted to do was take it to a dealership. Especially one where a very close friend Last week when my truck started having problems, the last thing I wanted to do was take it to a dealership. Especially one where a very close friend worked, because I have always gone with the motto, "Don't mix family with business." Going against myself I took it anyways into Paramount to see Michael Connell, and boy did I get proved wrong. Michael was the best car salesman and customer service representative that I have ever had the pleasure of working with. He treated me with the utmost respect and professionalism as I picked out my very first brand new car. Not only was this my first purchase altogether, but my first time visiting a dealership, and working with a car salesman. Within 2 days, Michael had found the perfect car, gotten me in for a test drive, did the paperwork to my liking, and gave me a great trade-in deal on the truck that I could not resist. I'm sure you're thinking, "Well that is because you're family," but that couldn't be farther from the truth. All of the employees at Paramount Valdese are good, hard-working people and professionals and I would encourage everyone to call Mr. Connell before shopping around. I guarantee you that they will provide you with the best price and customer service around. My family and I are proud customers of Paramount Ford Hyundai of Valdese and Michael Connell. More

Great customer service! This was a great buying experience. I worked with Jerry Snyder. He made the purchase easy and enjoyable. He was easy to work with and never did I feel This was a great buying experience. I worked with Jerry Snyder. He made the purchase easy and enjoyable. He was easy to work with and never did I feel pressured to make a purchase. I got an amazing deal on the car! More

Great Pricing and Customer Service After considerable shopping/ comparison in Hickory and the surrounding area the car I purchased was the first one I had considered at Paramount Valdes After considerable shopping/ comparison in Hickory and the surrounding area the car I purchased was the first one I had considered at Paramount Valdese. First and foremost the pricing was better but also the follow-up and customer service were great and the warranty offered on Hyundai's certified pre-owned vehicles can't be beat. More

Amazing This was the most amazing car buying experience I have ever had. Jerry Snyder made this experience so enjoyable, answered any and all questions and ne This was the most amazing car buying experience I have ever had. Jerry Snyder made this experience so enjoyable, answered any and all questions and never seemed agitated when our 2year old daughter was loud or goofing off. I have alway dreaded buying a new/newer car. After working with Jerry that was not the case. More

Michael Connell is awesome This is the fifth car in our family that we have purchased with the assistance of Michael Connell. There is not one negative word I would have to say This is the fifth car in our family that we have purchased with the assistance of Michael Connell. There is not one negative word I would have to say against Michael or the entire Paramount team. They have always been there to assist in every way possible from sales to service.The few times I had a service question, although Michael is in sales, I would contact him and he always found me an answer . Within the past few years I have given out may of the "dog bones". I was always very confident that the ones I sent to Michael would be handled with the best of care. More

VERY HAPPY !!! WE WERE VERY PLEASED WITH OUR EXPERIANCE WITH JERRY SNYDER,HE WAS MORE HELPFUL THAN ANY SALESMAN I HAVE EVER DEALT WITH AND THE DEAL WOULD NOT HAVE HA WE WERE VERY PLEASED WITH OUR EXPERIANCE WITH JERRY SNYDER,HE WAS MORE HELPFUL THAN ANY SALESMAN I HAVE EVER DEALT WITH AND THE DEAL WOULD NOT HAVE HAPPENED WITHOUT HIM.I WILL ALWAYS RECOMMEND PARAMOUNT AND JERRY TO ANYONE I CAN,THANK YOU AND I LOOK FORWARD TO DOING BUISNESS WITH YOU AGAIN. More

Great Experience We had the pleasure of working with Dustin Gross. Dustin was great to work with, answered all of our questions and was friendly and personable. We g We had the pleasure of working with Dustin Gross. Dustin was great to work with, answered all of our questions and was friendly and personable. We got a great deal and will certainly to look forward with working with Paramount Ford/Hyundai in the future. More

Service/Dealer Are Awesome...Both have been a blessing I originally bought a 2004 Hyundai Accent from Quincy in 2008 and because of his down home helpful personality I kept bringing my car back for every s I originally bought a 2004 Hyundai Accent from Quincy in 2008 and because of his down home helpful personality I kept bringing my car back for every service it needed. On New Years Eve, I noticed my check oil light was coming on. Saturday, Jan 3rd, I took my car to the service department and asked JC to let me know if there was anything wrong. He showed me how little oil they drained out of my car and said that my engine must be burning oil. I asked him if I could call my husband and let him know what was going on. My husband told me to go ahead and look for a new vehicle. Once I told JC, he told me that he would find me a dealer. Michael was very easy to deal with, he asked me what I was looking for and didn't try to push me into anything other than what I had described. He immediately found a car that was the perfect fit for me. He was very patient when I told him that I wanted to wait for my husband to test drive it. After the test drive, he let my husband and I talk in private about what we wanted to do. I really appreciated his giving us some alone time to discuss our options. Once we'd decided on getting the 2014 Hyundai Accent, Michael called the finance department. While we were waiting on some numbers to process, we had a lovely conversation with Michael. Once the numbers were finalized, Michael took us back to the finance department and I signed all the paperwork. In the meantime, Michael took my personal tag and license tag off of the car that I was trading in and put them on the new car. He helped me separate what was trash from what I wanted to keep out of the car. He even brought me a small box to load up my personal belongings from the old car. I definitely recommend Michael to anybody that is looking for a car and wants to deal with someone who is down to earth and not pushy. If you need service done, I definitely recommend all the guys in the service department. More

A Blessing Wow what a blessing this dealership was. Very helpful. Travis helped us a great deal on a vehicle. The process was very quick and no hassle. Jonathan Wow what a blessing this dealership was. Very helpful. Travis helped us a great deal on a vehicle. The process was very quick and no hassle. Jonathan in finance helped very much also. He wasn't pushy and explained very thing. Thank you and God bless all of you. More

Couldnt ask for better He done a great job at answering all of my questions and didn't try to sell me something I didn't want. He sold me my first Ford focus and so far I'm He done a great job at answering all of my questions and didn't try to sell me something I didn't want. He sold me my first Ford focus and so far I'm inlove. More