Paramount Ford

Stereotypical Car Dealership I want to start the review off by saying that the Sales guy, James (Jim), seems to be a good guy. I am not impressed by the management at this deal I want to start the review off by saying that the Sales guy, James (Jim), seems to be a good guy. I am not impressed by the management at this dealership though. I had a specific car that I was interested in and Paramount had it. I live 2 hours away from Valdese and drove up there to look at it. I got a call halfway through my first drive, saying that the truck I was going to look at was hooked up to a fifth wheel camper and I was not gonna be able to test drive. I came and started it and looked it over anyways. (while i was there, a manager came to me and i jokingly asked if I could drive it with the camper connected, and he replied in a rude voice and said something to the tune of "heck no" Upon inspection i found that it had bad a fuel leak, which James agreed to have fixed before my next visit. I made the second trip up, with promises to drive the truck, and ten min away, I got a call saying that it was not out of service. I made a third trip up and finally drove and bought the truck. A week after they delivered it to my house, the fuel leak returned. They came back to my house and drove the truck, on my fuel, two hours back to the dealership. I just got the truck back a few days ago. (almost on empty) They fixed the fuel leak (for now, we'll see) I am happy that they wanted to stand behind there repairs, when legally they did not have to. (truck was sold as is with no warranty) I only wish that they would not have put an extra 300mi on my truck that already has high mileage... and left it without my fuel I had in it. I was not impressed with the management and lack of communication between the sales team, and service department. (or the failure to fix the issue before purchase) In the end I feel that they have made things right. I bet it would better dealing with a new car, leaving the service department out of the picture. More

Excellent Thanks to Jim for doing the paper work to close the deal on my new GT showing me how all the gadgets work in my car love it thank you and Gabe for wo Thanks to Jim for doing the paper work to close the deal on my new GT showing me how all the gadgets work in my car love it thank you and Gabe for working with me to find the perfect Hyundai this is a fun little car great on gas thank you. More

Quick concise and extremely friendly A Quiet and clean dealership. Very laid back but professional staff. Michael Connelly is a great Salesman. He actually remembered my husband from a p A Quiet and clean dealership. Very laid back but professional staff. Michael Connelly is a great Salesman. He actually remembered my husband from a purchase for our daughter 9 years ago down to the make and color! Super guy and very easy to deal with. It was a pleasure to work with him again. More

Great buying experience I had been looking for a used Toyota Tacoma for months. Luckily, one Sunday night I found what I wanted at this dealership. I immediately emailed an I had been looking for a used Toyota Tacoma for months. Luckily, one Sunday night I found what I wanted at this dealership. I immediately emailed an inquiry. The next morning Dustin Gross responded with information. Dustin was able to field all my questions and make this an easy process. Dustin and all the dealership staff I worked with were great and made this a very easy process. After the sale, Dustin followed up to make sure everything was OK. There was a minor issue with the truck and Dustin didn't hesitate to offer help with the fix. Fortunately, the issue fixed itself but this shows the great integrity of Dustin and this dealership; most dealerships would not offer help after a used car sale. I would not hesitate to buy a car again from Paramount Ford More

very satisfied we were very satisfied with our car and the way we were treated by all involved. Will definitely trade there again in the future. Jim was our sales we were very satisfied with our car and the way we were treated by all involved. Will definitely trade there again in the future. Jim was our salesman and Jonathan was our service man....both did their job very well. More

Best experience Jim lgims worked very hard to find a truck that I wanted and a price that fit my budget. He was very honest and upfront with me. If your in the market Jim lgims worked very hard to find a truck that I wanted and a price that fit my budget. He was very honest and upfront with me. If your in the market for a new vehicle, go see Jim Igims at Paramount Ford of Valdese!! More

Used truck I thought everything went as well as it could have although sitting for 2.5 hrs waiting on paper work kind of bummed me out. Staff was nice and polite I thought everything went as well as it could have although sitting for 2.5 hrs waiting on paper work kind of bummed me out. Staff was nice and polite. More

One Great Experience First, it is always a pleasure to work with the staff at Paramount in Valdese. The entire staff is very Professional. This was my first purchase inv First, it is always a pleasure to work with the staff at Paramount in Valdese. The entire staff is very Professional. This was my first purchase involving Michael Connell and hopefully when I purchase my next car he will still be there. He spent 7 hours with me to assure that I got the Car I needed. Michael showed great patience as he looked at hundreds of listings in North Carolina and the Southeast (I must be a difficult customer to please) before finding a car in Georgia. Financing was easy due to the Professionalism of Scott McKinney, he was most helpful in explaining all the available financing options. I highly recommend Michael Connell and Paramount Hyundai of Valdese More

Looking to buy? Working with Mark Engle was a great experience. He is very helpful, knowledgeable and has a great personality. Mark and Mark Robinson helped me to att Working with Mark Engle was a great experience. He is very helpful, knowledgeable and has a great personality. Mark and Mark Robinson helped me to attain the payment I was looking for with the car I wanted. I would recommend Mark for anyone looking to buy. He treated me and my family very well. Again, thank you Mark and Mark. More

Best car buying experience Over the years we've bought multiple vehicles from multiple dealerships. This was by far the best car buying experience we've had. Everyone was profes Over the years we've bought multiple vehicles from multiple dealerships. This was by far the best car buying experience we've had. Everyone was professional, courteous and respectful of our time. When we get ready to purchase another vehicle, we will be going back to see Brent. A special thank you to Brent Buff and Scott McKinney. More