Paramount Ford
Valdese, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Good experience The sales and financial staff were great. Everything was done promptly and easily for me. The only small complaint I have is that every other time I h The sales and financial staff were great. Everything was done promptly and easily for me. The only small complaint I have is that every other time I have bought a vehicle at Paramount, (this is my fifth), I was given a tank of gas. This time I got a truck that was almost empty. Nevertheless I was still very pleased. More
2016 Ford Explorer My wife and I recently purchased a 2016 Ford Explorer from Paramount Ford. The hospitality we received is beyond measure. We test drove the vehicle th My wife and I recently purchased a 2016 Ford Explorer from Paramount Ford. The hospitality we received is beyond measure. We test drove the vehicle the first night and were presented numbers which were way off from what we expected or could afford. However, on Tuesday, we received a call from Michael stating he was able to do some work to get the numbers closer to our budget. We went in on Wednesday after 4 and by 6:30 all of the paperwork had been completed. Just a note, the only reason it took that long is because my wife and I kept giving Scott different scenarios to come up with a payment option that worked best for us. Thank you to Michael and Scott for taking the time to work with us and to make us feel like we were already part of the Paramount family. Sincerely, Russell More
Quick and Easy My wife and I went by the dealership in Friday evening and within 20 minutes we had an offer on the car we were looking at for our son. They worked w My wife and I went by the dealership in Friday evening and within 20 minutes we had an offer on the car we were looking at for our son. They worked with us and I returned to look at the car in the daylight on Saturday morning. They allowed me to take the car for an extended test drive. When the time came for us to purchase the car and sign the paperwork, we were in and out in less than 30 minutes. The salesman were both outstanding to work with during the whole experience. I highly recommend them to anyone looking to purchase a vehicle. More
Excellent Customer Service This dealership was top notch! Mark Engle went above and beyond. I started my search online and it brought me to Paramount. My mind was really set on This dealership was top notch! Mark Engle went above and beyond. I started my search online and it brought me to Paramount. My mind was really set on a certain car. I inquired about the car and lucky for me...Mark was the Sales Representative that responded. It did not work out with the car I wanted (nothing to do with Paramount), but Mark Engle found the same Make and Model in a newer year for me! I am still in shock that Mark worked so hard to find the car I requested. I drove 1hr and 15 minutes to check out the car. Mark was easy going, funny, and very professional. We laughed a lot through the process. I felt like family by the time I left! The whole Paramount team is super nice. I would recommend Mark Engle to anyone who is looking for a new or used vehicle. More
Friendly helpful staff Mark Engle was a great salesman. He helped me greatly before, during, and after the purchase. Answered all my questions, gave me his undivided atten Mark Engle was a great salesman. He helped me greatly before, during, and after the purchase. Answered all my questions, gave me his undivided attention, and handled the sale in a prompt professional manner. The one negative for the dealership was that I find out 15 minutes before driving away with the car that they only had one key for it. As the key costs me $250 to replace, they should have offered to make a second key at little or no charge. Everything else was professional and efficient. More
Brent Buff My experience with Brent was awesome, he went above and beyond and that was greatly appreciated. It was a smooth process. I would definitely recomme My experience with Brent was awesome, he went above and beyond and that was greatly appreciated. It was a smooth process. I would definitely recommend him. More
Great to work with. Honestly talk to several dealership and Brent was the only one that really work to try and help me find a great truck at a really good price, That say Honestly talk to several dealership and Brent was the only one that really work to try and help me find a great truck at a really good price, That says a lot about the man and the dealership he works for!! More
Great experience Brought old car in for service wound trading it in on a 2014 Ford Escape. Excellent customer service from Jon (J.C.) Childers in the service departme Brought old car in for service wound trading it in on a 2014 Ford Escape. Excellent customer service from Jon (J.C.) Childers in the service department. He introduced me to Gabe in the sales department. Gabe was very friendly and courteous he worked to get me a great deal. Thank you so much to J.C. and Gabe for taking such great care of me! More
Basically, I had a good experience. I came back to Paramount because of Michael Connell. He is a very courteous , knowledegable young man , who works hard for his clients. Be of almost I came back to Paramount because of Michael Connell. He is a very courteous , knowledegable young man , who works hard for his clients. Be of almost senior age, I hate shopping for a new automobile, but he tries to make it as painless as he can. Most dealerships play a game, and Paramount is no different, they are in buisness to make money. I get it. But after two weeks, we finally got to where I wanted to be. I'm very happy with my 2017 F150. Thank you Michael. I will try you again in a few years. More
Very good experience. The sales person had a great interest in his dedication to sell us a car. Very helpful and knowledgeable, and efficient. Travis Mcmahn.was the salesm The sales person had a great interest in his dedication to sell us a car. Very helpful and knowledgeable, and efficient. Travis Mcmahn.was the salesman. More