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Paramount Ford

Valdese, NC

4.9
2,279 Reviews
Paramount Ford Hyundai in Valdese, NC, also serving Hickory, NC and near Asheville, NC is proud to be an automotive leader in our area. Since opening our doors, Paramount Ford Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Paramount Ford Hyundai will get you into the car or truck you choose with professionalism and attention to your needs. Paramount Ford Hyundai has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Paramount Ford Hyundai offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 903-3384 if you have any questions or comments.
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101 Malcolm Blvd.

Valdese, NC

28671

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Showing 2,279 reviews

July 13, 2017

Great experience I was looking for a car and researching for several weeks and found Paramont ford had one but it was out of my price range. I went to just look at it More

by Machinist Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Courtney
Jul 14, 2017 -

Paramount Ford responded

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see our anytime! Take care. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

July 13, 2017

GREAT GREAT GREAT!!!😁😁😁 I describe my experience ( July 12,2017)as great great great but even with those words that's not enough. My experience was peaceful no hassle patienc More

by coachpotatoe
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Ramos, Cody Dula
Jul 14, 2017 -

Paramount Ford responded

Thank you very much for this marvelous review and congratulations on your new car! We are so pleased that Cody and Gabe were able to provide you with such exceptional service. Enjoy your new car! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

July 11, 2017

purchase JT was very very helpful went above and beyond my purchasing experience, he was very knowledgeable about the vehicle i purchased. if i need anything More

by james and verna clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Dula
Jul 12, 2017 -

Paramount Ford responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that JT was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

July 08, 2017

Drove 30 minutes further for better service The Ford dealer in our town acted like we were bothering them when asking about a 2017 Ford Explorer. My husband called Paramount, even though they a More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Engle
Jul 09, 2017 -

Paramount Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

July 06, 2017

Excellent service! The team at Paramount Hyundai was willing to go above and beyond to make my purchasing experience as pain-free as humanly possible. The salesman I wo More

by TWHT
Friendliness
Recommend Dealer
Yes
Employees Worked With
JT Dula
Jul 09, 2017 -

Paramount Ford responded

Thank you for taking the time to share with us! The goal of the our team is to ensure a painless purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

July 02, 2017

Mark Engle is a real pro! Mark knows the answer to your questions....ask him. He is honest,customer centered and willing to go the second mile. Buy from him ad you will be a More

by HCHJ
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Engle
Jul 04, 2017 -

Paramount Ford responded

Thank you for writing about your visit with us, and congratulations on your new car. Mark is the asset to Paramount Ford Hyundai of Valdese, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

June 30, 2017

Sales Person Inventory,exceptional service and knowledge we got from Michael Connell. Very patient in working with us on purchasing a new vehicle. Would recommend More

by Paw&Maw@retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Robinson
Jul 04, 2017 -

Paramount Ford responded

We cannot thank you enough for your wonderful review of Paramount Ford Hyundai of Valdese and for your recommendation. It was a pleasure to assist you and please let us know when we can do so again. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

June 29, 2017

First Time Car Buyer Paramiunt Ford Hyundai provided an excellent experience for a first time car buyer. I was so very surprised that Mark Engle and his crew was able to More

by ktlnpeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Engle
Jun 29, 2017 -

Paramount Ford responded

Thank you for taking the time to write this fantastic review. Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

June 29, 2017

Used truck purchase form Paramount Ford I had a great experience with my salesperson Brent Buff on the first call. I aksed if the truck was still on the lot and if it was a smoker's truck p More

by Alan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Buff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2017 -

Paramount Ford responded

Alan, thank you for this awesome review. Brent is an exceptional employee and we appreciate him for giving you a great experience. Please come see us for any future needs. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

June 29, 2017

Run and Hide I have been buying Fords from local dealers since 1994 and this is by far the absolute worst dealership I have ever dealt with.Had a bad experience wi More

by TimB123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Eric Chapman, JR Dula
Jun 30, 2017 -

Paramount Ford responded

Tim, I am sorry to hear you did not have a pleasant experience with our dealership. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Jun 30, 2017 -

TimB123 responded

I asked the service tech that day if I could speak to Brent or JR .He said they are off today then I asked to speak to his manager and he said he wasn't there either.So I told him to tell them to call me but didn't get a call till I sent Brent a private message to call me.I have talked to him several times since then in which he said the Ford place will not do anything for you but I will pay for it out of my pocket if you want me to.I declined and told him it was just the principle of the situation. I do 90% of my own service work and if they will buck me over a 70 dollar part whats going to happen if I have a bigger problem after all the service tech wrote on the receipt he gave me that I declined the 30000 mile service and this could void the remainder of my warranty.I have since replaced the part.

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