Paramount Ford
Valdese, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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sold me an unsafe Jeep This dealership sold me a 2011 Jeep Wrangler Unlimited Rubicon with 75,000 miles on it back in October. I felt a shaking in the rear end last Monday a This dealership sold me a 2011 Jeep Wrangler Unlimited Rubicon with 75,000 miles on it back in October. I felt a shaking in the rear end last Monday and took it in to have my mechanic check it out and he said its going to need most of the rear end, transfer case and clutch redone, not to mention many other issues that are making the Jeep unsafe to drive. Brent Buff told me when i spoke to him over the phone that they did an inspection on the vehicle, i asked him if it included checking the engine, drive-train and suspension and he said yes (which now he denies ever says that). I have been in contact through email and over the phone with Mr. Buff multiple times in the last week about sending me the copy of the inspection he says they performed or at least sending me a list of the things that were inspected before they put the car up for sale on their lot, he is now refusing to respond to my emails, since i am no longer willing to call the dealership because from now on i want written documentation of all interactions between myself and the Dealership. If anyone at the dealership that is in management would please email me asap to resolve this issue i would appreciate it. Brent Buff has my email address. I will also be updating this post with what happens from here on out. I will also be posting a list of the things wrong with the jeep once my local mechanic finishes his inspection and diagnosis. - Jean More
Buying a used car Brent Buff (the salesman) was really nice and helpful in getting my wife and I a great used car. He answered all our questions and took the time in e Brent Buff (the salesman) was really nice and helpful in getting my wife and I a great used car. He answered all our questions and took the time in explaining all the features of our new/used car, and there are a lot of them. The car is a 2016 Ford Fusion Titanium, and is loaded. Thanks Brent!! More
Great buyin car experince Andy Courtney and the staff at Paramount Ford in Valdese are awesome. Highly recommend dealership and Andy Courtney. Andy went way beyond for me to ge Andy Courtney and the staff at Paramount Ford in Valdese are awesome. Highly recommend dealership and Andy Courtney. Andy went way beyond for me to get the car I wanted. More
Bought a truck, best prices in Western NC and they're honest I purchased a 2017 F-150 and have been enjoying it, the folks at Paramount are very easy to work with. I really appreciated their honesty, they made I purchased a 2017 F-150 and have been enjoying it, the folks at Paramount are very easy to work with. I really appreciated their honesty, they made sure I got what I wanted and didn't waste my time showing me things with no features or crazy prices. Absolutely would buy again. More
Great Experience I drove an hour to trade my Mercedes for a Lexus they had taken in on trade and although the negoations started out slow and we couldn't come to an ag I drove an hour to trade my Mercedes for a Lexus they had taken in on trade and although the negoations started out slow and we couldn't come to an agreement that night, Jonathon said they would try and get some clarification on the value of my car and get back with me the next day. So I drove home that night thinking Yeah Yeah Sure, Whatever. I'd heard that before. Sure enough though Jonathon called the next morning and after just a little bit more negoation we were able to come to an agreement and the deal was done. I drove back at that point and picked up the car. I say all that to say that even though they could not make a deal that worked for me that night, they kept trying to get me a deal I would be happy with. I've bought quite a few cars from the so called upper end car dealers in and around Charlotte and never has it been so simple and easy to just go in and purchase a car. Oh and by the way, during that night while I was waiting to hear back the price had dropped on the car on line and although they didn't know that. When I brought it to their attention thinking it would " No you've ask for to much already, the deal is what it is " But no they honored it without question. These are just really good people to deal with. So if you ever need a deal on a vehicle go and see Jonathon Arrowood. As they say " You'll be glad you did " But if your not go back and see them I'll bet they make it right. More
Great Experience This dealership was very easy to work with. My wife and I had our two young boys with us when we purchased our truck and they were getting restless. This dealership was very easy to work with. My wife and I had our two young boys with us when we purchased our truck and they were getting restless. One of the other salesman (I can’t remember his name) stayed late and helped entertain them while we signed paperwork. Everyone was very friendly. We never felt pressured or taken advantage of. They were very fair on the price of the truck and exceeded my expectations on my trade in. I had done a ton of homework and can truly say, I got an excellent deal. The sales manager, Mark Cloninger asked where the numbers needed to be and didn’t waste our time with ridiculous offers. It took 5 minutes to get the numbers where we wanted them and another 5 to get them beyond that. Our salesman Andy Courtney was a great guy. He wasn’t pushy at all. He allowed my wife and I to look over the vehicle and discuss impressions without trying to butt in. He was very attentive but only on our terms. He has text me multiple times since the purchase to ensure my satisfaction with the truck. The two times I stopped by the dealership were late and cold (other dealerships just stared at me through the windows). He was very patient and didn’t try to rush us. If he didn’t know the exact answer to any of our questions, he would take the time to get a proper answer. I really respect that because it shows integrity. Most of the time, people will give you a bad answer because they are too proud to admit they don’t know. Overall, this was a great experience. I will most definitely recommend them and give them my business in the future if possible. More
Great Customer Service Our sales person (Jon) made this one of the best purchasing experiences we have had. He was very knowledgeable and honest. He made us feel very comfo Our sales person (Jon) made this one of the best purchasing experiences we have had. He was very knowledgeable and honest. He made us feel very comfortable and with no pressure to buy. We will be sending more people his way. More
Pleased Stopped by here to look at their used cars on a Saturday morning. Bought a car and was on my way home by lunch. Very helpful and a pleasant environmen Stopped by here to look at their used cars on a Saturday morning. Bought a car and was on my way home by lunch. Very helpful and a pleasant environment. More
Easy No Hassle Experience I had a great experience at Paramount Ford. Brent Buff was my salesperson and he and I emailed specifics about the truck I purchased prior to me makin I had a great experience at Paramount Ford. Brent Buff was my salesperson and he and I emailed specifics about the truck I purchased prior to me making the trip. Once I arrived, the truck was shined up and he was very helpful in answering the few questions I had that day and later that week once I had the truck home with me. More
Wonderful!! Best buying experience and sales team I have ever worked with. No hassle, no headache, best price, best deals...excellent service and customer care. A Best buying experience and sales team I have ever worked with. No hassle, no headache, best price, best deals...excellent service and customer care. Andy and Russell are wonderful! Thank you all!! More