Paramount Ford

First Class Experience I worked with Devin purchasing an F150 from Paramount. This was the first vehicle I purchased there. He was great to deal with, stayed late until ev I worked with Devin purchasing an F150 from Paramount. This was the first vehicle I purchased there. He was great to deal with, stayed late until everything was finalized and it was an excellence experience. I will definitely look him up when I am in the market for another vehicle. More

Amazing I worked with devin to buy a 2005 F 150 he was very helpful.for once I was not pressured into.buying the truck he was super nice and very nice I would I worked with devin to buy a 2005 F 150 he was very helpful.for once I was not pressured into.buying the truck he was super nice and very nice I would.point any one that goes to.paramount to go see devin More

Awesome Michael C. was so helpful in my purchase of my 2017 Hyundai tuscon. He even took the time to be sure I wss able to utilize all the features. I could Michael C. was so helpful in my purchase of my 2017 Hyundai tuscon. He even took the time to be sure I wss able to utilize all the features. I couldn't be happier with this investment or the customer service I received. More

Great job!! Jon was awesome explained everything well and I would highly recommend Paramount for anyone that is ready for a new ride! Thanks again Jon Arrowood! Jon was awesome explained everything well and I would highly recommend Paramount for anyone that is ready for a new ride! Thanks again Jon Arrowood! More

Great Service By Jon @Paramount! So happy with my purchase! 2015 Hyundai Sonata Sport. Jon Arrowood @Paramount Valdese helped me with my transaction, it was flawless and I walked away So happy with my purchase! 2015 Hyundai Sonata Sport. Jon Arrowood @Paramount Valdese helped me with my transaction, it was flawless and I walked away with the perfect vehicle for me. More

Amazing person to deal with!! Job was so helpful and patient with me and really took care of my needs ! Would recommend him to anyone !!! Thanks again Jon for everything! Job was so helpful and patient with me and really took care of my needs ! Would recommend him to anyone !!! Thanks again Jon for everything! More

Thanks, Jon! Jon found a truck that I was 100% sure I would never find anywhere, made it work for my budget, and was super friendly & efficient through the entire Jon found a truck that I was 100% sure I would never find anywhere, made it work for my budget, and was super friendly & efficient through the entire process! He didn’t waste my time and made the entire transaction super easy for me! Thanks for the help with my 2018 F150, Jon! More

Overall good experience, but not perfect. My salesman, Ray Smith, was excellent to work with. Great communication, super polite, and was able to convey what I wanted well. He greeted me at t My salesman, Ray Smith, was excellent to work with. Great communication, super polite, and was able to convey what I wanted well. He greeted me at the door the day I was to pick up my car, keys in hand. Mark Robinson (Finance Manager) was also a pleasure to work with. He was very customer oriented and went along with what I requested without issue. I would have no problem buying another car from these two individuals. The one hiccup that I did experience at Paramount Ford revolved around the sales manager on duty, Mark Cloninger. Prior to arriving to the dealership, I had everything price wise worked out with Ray and the Finance Manager and had already secured financing. All that was left was to walk into the dealership, inspect the car, sign papers, and leave. After looking the car over, Mr. Cloninger asked if he could check my credit to see if he could obtain a lower interest rate. This seemed unlikely as I already had a pretty good rate considering the terms and vehicle but I figured a quick credit check couldn't hurt so I agreed which is where things went downhill. It took a significant amount of time for Mr. Cloninger to obtain results regarding loans and in the end the loan he came back with was no better than the one I already had. Additionally, there were mistakes on the loan documentation. Now I understand people make mistakes, and I felt no ill will regarding the errors on the documents but considering them and the fact that more time had been eaten up waiting on this to occur, I requested that we simply cancel the loan process through the dealer and go with the financing that I had already secured on my own. What happened next is what I take the most issue with: Mr. Cloninger continued to insist that I take the dealer loan and returned with updated loan documents instead of furnishing the bill of sale that I had requested (to send to my lender). He directly and purposefully defied what I requested be done. As a result of all this back and forth, the original process of taking delivery and signing papers which likely could have been done in under an hour had now been extended to 3 hours. Had it not been for this I would have given this transaction a flawless review and I still believe this dealership as a whole is of good quality. I'd be willing to buy from Paramount Ford again but just to be on the safe side I'll be sure to bring my own financing again. More

Great service Great over all service. Friendly and helpful. Hope to deal with in the future. Would recommend to everyone. Thanks for the great deal on the Jeep. Great over all service. Friendly and helpful. Hope to deal with in the future. Would recommend to everyone. Thanks for the great deal on the Jeep. More

Amazing experience This was my first time buying a car. I had a great experience at Paramount Ford! Jon was very polite and helpful! Definitely recommend this place! This was my first time buying a car. I had a great experience at Paramount Ford! Jon was very polite and helpful! Definitely recommend this place! More