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Paragon Honda - Service Center

Queens, NY

4.1
234 Reviews

234 Reviews of Paragon Honda - Service Center

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May 20, 2021

Professional and super helpful! To be honest I have been unhappy with my Odyssey lease because the car has been giving me too many problems but at least Genesis is giving great customer service. More

by bryan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
May 21, 2021 -

Paragon Honda responded

Thank you for the great feedback, Bryan! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

April 30, 2021

Exceptional experience!Miguel Sanchez our car salesman Exceptional experience! Miguel Sanchez our car salesman listened to our needs and concerns. He was able to accommodate our MUST have features. He did More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Sanchez
May 03, 2021 -

Paragon Honda responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Paragon Honda. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

April 28, 2021

He was very helpful. I came in for an oil change on my 2019 and left with a 2021. I’m very excited. Thank you. More

by Dyerich2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Paragon Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

April 04, 2021

Great sale person I definitely recommend her she got us the best deals on my son honday cv thank you clara for the great deal More

by Luz ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Paragon Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

March 31, 2021

Only after Alex gross was involved did I have a good experience. Before that My service advisor alvia Richards was impossible to get in touch with and did not return phone calls. When Alex became invo More

by Dianedistefano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvia Richards and Alex gross
Apr 02, 2021 -

Paragon Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

March 02, 2021

The staff are very friendly and professional. My family and I always have a wonderful experience at Paragon Honda. Thank you Francisco Collado for helping us get our dream car. More

by Valeska De Souza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Paragon Honda responded

Valeska, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

February 28, 2021

Couple of weeks overdue on this rating. A follow-up from my purchase which was Amazing! I reached out to Brian at Paragon by email with some questions about a month after my purchase. He had Salome respond More

by JudyNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salome Benscher, PATRICIO CAMACHO
Mar 02, 2021 -

Paragon Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

February 17, 2021

The worse service, really disappointing how they speak to you as a client. Took my car 2 weeks ago all day and returned it with absolutely no service done and said nothing was needed. All the lights on my ca More

by Jessicaayllon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Carolina and Patricia from service dept, Sayed
Feb 26, 2021 -

Paragon Honda responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Paragon Honda. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

December 30, 2020

Anthony Petito is amazing. He treated my car as if was his. He is honest and fair. He provides world class service. We spoke as early as 6:30am to accommodate my schedule. He also took my calls on his day More

by Accord17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Shop Forman, Mike D
Dec 31, 2020 -

Paragon Honda responded

Hi, and thanks for the great feedback! We're very happy that Anthony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

December 08, 2020

Took my car today and receive excellent service, didn’t even had to wait .. was greeted and treated with professionals. Thank you paragon Honda for reaching out and fixing the issue at hand ✋ More

by Samantha499singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Alex
Dec 10, 2020 -

Paragon Honda responded

Samantha, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

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