Paragon Honda - Service Center

extremely poor customer relationship. too many redirection just to one pickup service. no better phone service. no website or online services available. extremely poor customer relationsh too many redirection just to one pickup service. no better phone service. no website or online services available. extremely poor customer relationship. i will never recommend any other person.extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship extremely poor customer relationship More

Andres Paulino have been always very helpful, supportive and accommodating. I am very happy to have such a trusted professional @ the Paragon Honda dealership like Andres. and accommodating. I am very happy to have such a trusted professional @ the Paragon Honda dealership like Andres. More

Avoid them if you can. I decided to give this place a second chance, boy was that a mistake. Went here to get my Car's AC repaired under Honda's extended condenser warranty I decided to give this place a second chance, boy was that a mistake. Went here to get my Car's AC repaired under Honda's extended condenser warranty. Initial diagnostic fee was ~$175, was told since they can't find the leak they can't repair it under warranty, and if I wanted to see if my Honda Car might cover it I would have to pay $675 for A/C recharge and dye which wouldn't be refunded. I went to another dealership for a second a opinion, and that place repaired it under warranty. More

Convenient, next-day service appointment was easy to schedule. Waiting Area was clean and comfortable. schedule. Waiting Area was clean and comfortable. More

I got there at 5:35 for a 6pm oil change appointment. That turned into a 4 1/2 hour ordeal. No one checked me in for 45 minutes. Then it took 3 hours to be seen. I asked them to look into my TPMS warning That turned into a 4 1/2 hour ordeal. No one checked me in for 45 minutes. Then it took 3 hours to be seen. I asked them to look into my TPMS warning. They said I had a mail in the tire. They put in a plug instead of changing the tire. My TPMS light has been on for 5 weeks because they didn’t fix the leak! I went to another dealership to fix it only to be told they can’t honor the tire warranty & to go back to my home dealership. Now I’m waiting for someone to call me to get a loaner so I can get the tire changed. I got the car in July! This service is horrible More

Service department is the worst what am I paying extra money for to have the worst service ever I'm be told just to check 1 tires I'm going to wait 2 to 3 hours and I'm with my new born child money for to have the worst service ever I'm be told just to check 1 tires I'm going to wait 2 to 3 hours and I'm with my new born child More

So initially I was really upset about some issues I was having with cpo 2016 Honda Accord, and the service center. After just a few hours , I was called back and Denise reached out to my finance dept ans having with cpo 2016 Honda Accord, and the service center. After just a few hours , I was called back and Denise reached out to my finance dept ans go the extra steps needed to have my car repaired,and had the manager Alex reach out to me as well. He asked that I bring my vehicle in and I did the very next morning. Alex and Denise greeted me listened to my issues and immediately had a technician on working on my vehicle. After just a short time he came out and explained exactly what the issue was and offered me the solutions to fix my vehicle. After my recent experience with the service department and Denise and Alex I will most definitely be purchasing another vehicle from paragon Honda. I am currently sitting in their office and elated that my vehicle will be repaired. The both of these employees have gone above and beyond to listen to me and help me, and address my issues and concerns and finally make me happy satisfied customer. I will definitely recommend paragon Honda and their cpo vehicles and their service center. More