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Paragon Honda - Service Center

Queens, NY

4.2
237 Reviews

237 Reviews of Paragon Honda - Service Center

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March 02, 2024

My 1st lease was about to expire and i wasnt sure how to go about it. I recently had a fantastic experience with Paragon Honda and I am glad one of their representatives, Nick was able to help me. He went a More

by gabrielpponce51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeyson Feliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Paragon Honda responded

Gabriel, it’s great to know that Nick provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

January 20, 2024

Herody Chancy was excellent in helping me as best he could regarding my vehicle incident. A consummate person first who understands the consumer. More

by llawton65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Paragon Honda responded

We appreciate you for letting others know about your experience working with Herody! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

January 06, 2024

This dealership’s service department is beyond crooked. They quoted me an absurd amount t of money to replace spark plugs, 4x what it should be. There were many other items that were quoted way above mark More

by ivinballen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Petito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Paragon Honda responded

Thank you for sharing this review regarding your experience with us, Ivin. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310

December 27, 2023

He was nice and Polite I told him what I was looking for he help and work hard to help me leave with the car I wanted at a reasonable price More

by Dynodave52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Quero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna
Dec 28, 2023 -

Paragon Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

December 11, 2023

Andres has been very helpful, from the moment I got my lease and through my lease. He is always available to answer questions, concerns, also assist with maintenance appointments. More

by StephanieC
Recommend Dealer
Yes
Employees Worked With
Andres Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Paragon Honda responded

We appreciate you for letting others know about your experience working with Andres, Stephanie! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

December 05, 2023

Herrod was very helpful and responsive to our needs. I would highly recommend working with him. More

by Sealwatcher2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Paragon Honda responded

It’s great to know that Herode provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

November 25, 2023

Extremely helpful and patient answered all my questions and concerns definitely will see him for all future purchases. More

by ihz1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Paragon Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

September 08, 2023

The service is some amazing incredible Herode is an amazing person he gives number 1 service More

by Chesky237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herode Chancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Paragon Honda responded

Thank you for this amazing review and shoutout for Herode! We really appreciate your business. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

September 07, 2023

This the 3rd Honda CRV that I bought from you and every single time I have problems with the additional insurance that I bought from Honda financial. This car I bought 2years ago I purchased additional 3 i More

by Augustin Mateescu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Petito
2.0
This rating includes all reviews, with more weight given to recent reviews.
Md. S. Majumder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person from finance left Honda and He was the one who told me that for $5500 the car will be fully covered
Sep 07, 2023 -

Paragon Honda responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 16, 2023

Excellence service ! Very professional and outstanding attitude. Best decision I have ever made in regard to my car choices & dealer. Thank you ! More

by christoledo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Toledo
Aug 16, 2023 -

Paragon Honda responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Paragon Honda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com