Paragon Honda - Service Center

I had a fantastic customer service experience with Paragon Honda. I brought my 2002 VW Jetta into be serviced because I was having problems starting it and because the driver side mirror had been bro Paragon Honda. I brought my 2002 VW Jetta into be serviced because I was having problems starting it and because the driver side mirror had been broken off. From the moment I arrived at Paragon, I received amazing service. Anthony Petito, the service manager, couldn't have been more helpful. He communicated with me throughout the process - telling me exactly what they were doing to my vehicle, what they had found, how they were fixing it, and making sure that I received the best price for the required parts. When my car was returned to me personally by Nestor Dure, one of the service technicians, I hardly recognized it, it looked like a new car! Not only had the repaired the vehicle, they had cleaned it up from top to bottom. My car is driving better and looking better than it has in years. Thank you so much Paragon Honda, I will be back!! More

I went to Paragon Honda for a scheduled maintenance service, and as soon as I got to the door I was greeted by service Advisor Eddie Fernandez.Eddie then, took to his desk and explained to me every ite service, and as soon as I got to the door I was greeted by service Advisor Eddie Fernandez.Eddie then, took to his desk and explained to me every item that will be seviced on the vehicle based on the mileage. He was very courteus and the price he told it would cost, was what I paid. Thanks Paragon Honda for having representatives such as Eddie Fernandez on your staff to provide such great service. sincerely, R. Hines More

I like the dealership because first of all that's where I bought my car. I have not gone anywhere to service my car but to Paragon. I brought my car the other day and the rep who helped me was Anger Cruz. bought my car. I have not gone anywhere to service my car but to Paragon. I brought my car the other day and the rep who helped me was Anger Cruz. I am impressed with Angel's work ethic. He's eager to help and would bend over backwards for his customer. He is an asset to this dealership and I hope you'd hire more people like him. Kudos Paragon Honda! More

My visit to the dealership this time was great. everyone was nice and very helpful. Angel helped me with my questions and my service. everything went smooth and easy. The called me promptly after the serv was nice and very helpful. Angel helped me with my questions and my service. everything went smooth and easy. The called me promptly after the service was finished, and explained all my costs and services. Everything was very easy today. thanks Paragon Honda. More

Service department always dependable to provide you with number one service and customer care. Never had any complain or problem when they say they will have my car ready by cetain time frame they always de number one service and customer care. Never had any complain or problem when they say they will have my car ready by cetain time frame they always deliver. Always friendly and with a smile. Great service waiting area makes you feel that you are home or your office. They provide the customers with entertainment area such tv and computers if you need to pass your time while waiting. More

My visit at paragon honda was exellent. The advisor was great. He assisted me with various answers to my questions. This experience was more than what i expected. The dealership had a great waiting area an great. He assisted me with various answers to my questions. This experience was more than what i expected. The dealership had a great waiting area and personal computers to keep the consumer occuppied while awaiting the service to their veicle. Most important i will send a friend to Mr.Angel Cruz for his great service. sincerly, Ms.Sharisse Sexton More

The service department was very pleasant and the facility was neat and clean. The staff, namely Angel Cruz, was very helpful and addressed my concerns and needs when my car needed servicing. I was very sat was neat and clean. The staff, namely Angel Cruz, was very helpful and addressed my concerns and needs when my car needed servicing. I was very satisfied with my experience at Paragon Honda. More

I went in with a coupon for front brakes. Of course when they checked my brakes were fine. I call that a crock of ****. recommend work that does not need to be done. My transmision fluid need to be chang they checked my brakes were fine. I call that a crock of ****. recommend work that does not need to be done. My transmision fluid need to be change, air filter, in cabin air filter, shocks, all my fluids were black, and bushings. These thing were changed about a month ago minus the shocks and bushing( which are valid repairs) They practice bait and switch. Beware of these friendly crooks. More

In view of the wonderful service that Paragon has to offer, I would strongly recommend my friends, relatives, and business associates to Paragon Honda for any services needed. The service department, u offer, I would strongly recommend my friends, relatives, and business associates to Paragon Honda for any services needed. The service department, under the direction of Mr. Petito, always provides a standard of excellence well beyond my expectations. My thanks to Mr. Petito and his wonderful staff once again for being there. Sincerely, MR Yonkers, NY More

I have been doing business with the Paragon Service department since May of 2005 when I purchased my new vehicle. Each and every visit since that time I have found this department to provide an unparal department since May of 2005 when I purchased my new vehicle. Each and every visit since that time I have found this department to provide an unparalleled quality of service that goes well beyond ones immediate expectation. My vehicle is always serviced at my convenience which includes Sunday and on some occasions, without an appointment. The results of my service have always proved to be EXCELLENT. As a result of my experience, my son and Daughter-inlaw have each leased their vehicles from Paragon. You can be certain that at every opportunity I will recommend Paragon. MANY THANKS ONCE AGAIN AND I LOOK FORWARD TO MY NEXT VISIT WITH PARAGON HONDA. SINCERELY, CHARLES R. IN FOREST HILLS More