Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
233 Reviews of Paragon Honda - Service Center
Sort by
February 07, 2016
Great job, very friendly atmosphere Came in for regular check up and service was friendly and helpful, when I came in was addressed promptly. my service needs were handled well. Came in for regular check up and service was friendly and helpful, when I came in was addressed promptly. my service needs were handled well. More
by hmejia
Employees Worked With
Teddy Castillo
February 06, 2016
Easiest part of my day I was able to drop my car off and leave . They called once my car was done , they were kinda busy ( like always ) , but it was ready when promised , s I was able to drop my car off and leave . They called once my car was done , they were kinda busy ( like always ) , but it was ready when promised , so I was able to plan my day . Great job, thanks More
by Pete61
Employees Worked With
Alex Gross
February 06, 2016
Excellent Overall Any time I've been to this center, everyone has always been friendly and caring. They always take care of any questions, concerns or issues with my ca Any time I've been to this center, everyone has always been friendly and caring. They always take care of any questions, concerns or issues with my car. I usually wait for Jason Q cause he is the best. Will continue to go to this service center for as long as I have a Honda. More
by Ventura214
Employees Worked With
Jason Quaies
February 05, 2016
Great Service Expirience Always fast and quality service, my vehicle was done when Jose said it was going to be complete. I trust the advice of the service team when it comes Always fast and quality service, my vehicle was done when Jose said it was going to be complete. I trust the advice of the service team when it comes to making decisions on the recomended rapairs More
by ecabral944
Employees Worked With
Jose Rojas
February 05, 2016
Extended hours for there Express service excellent I brought my car into service for an oil change on Tuesday at 5:00 jason told me it would be no more than an hour at 5:45 car was done fast and excell I brought my car into service for an oil change on Tuesday at 5:00 jason told me it would be no more than an hour at 5:45 car was done fast and excellent customer service. More
by Cpavia28
Employees Worked With
Jason Quaies
February 05, 2016
Leased car broken in 5000miles Got a axis problem that my accord can't move at all. Mike helped me with the whole process and provided me with a courtesy car as well, I am really ha Got a axis problem that my accord can't move at all. Mike helped me with the whole process and provided me with a courtesy car as well, I am really happy with their service, and my car fixed in two weeks. More
by Dfhzcnc
Employees Worked With
Michael Valencia
February 01, 2016
Excellent customer service!!! I usually don't write reviews. .but Denise went beyond what was expected.....I was stuck and she went out of her way to help me on her day off!!!!! Ev I usually don't write reviews. .but Denise went beyond what was expected.....I was stuck and she went out of her way to help me on her day off!!!!! Even though it took a long time for the tow truck to come and then another two hours to fix the car....I am happy that someone was willing to help me...I didn't know what to do or who to call....THANK YOU! More
by blanca3
Employees Worked With
Denise Deas
January 17, 2016
The worst service you can get... Please note that when you buy/ lease a Honda and it comes with a 24 month long free oil changes ..... But you should also know that it takes 3 hours t Please note that when you buy/ lease a Honda and it comes with a 24 month long free oil changes ..... But you should also know that it takes 3 hours to get it done. I had a 11am appointment and left the shop at 2pm. The same exact service at any gas station would take you not more than 30 minutes. Who can wait 3 hours for a oil change???!!!!! I work 50 hours a week and have only 2 days off. I wish i could spend this time with my family not with other 30-40 people in a waiting room. If at least they would tell you on the phone so you can make arrangements to leave the car there and to pick it up when is ready. This place has no costumer service awareness. This is the last Honda i lease, just for this reason. More
by Mario
Employees Worked With
Alex Gross
December 23, 2015
I will never buy a Honda again because of this experience I will never, EVER get my car serviced at Paragon Honda again. I will never buy a Honda product again because of this experience. After my car sit I will never, EVER get my car serviced at Paragon Honda again. I will never buy a Honda product again because of this experience. After my car sits for three days in the service department with no word, and after no less than 12 calls to the service department, I finally am able to get a hold of my "service" representative through his supervisor, Chris. Nick tells me that my car will need a new starter clutch, the exact same repair that I had paid $2500 for less than 10,000 miles previous. When faced with this information, Nick and his department refused to stand by their work and propose to charge me full price for another new starter clutch installation. Unacceptable. Just last May, after less than 70,000 miles, my hybrid battery went "bad" (according to the engine codes) and had to be replaced to the tune of $3500. The warranty had expired less than one month prior. If I didn't agree to replace the hybrid battery (even though the car was running fine), Paragon would not pass the car for the NY State inspection. These guys have no integrity. Lastly "Brian Benstock," I'm sure you will reply with one of your boilerplate messages about how you'll do everything you can to fix this problem. Your service department has my phone number, feel free to give me a call. If you're serious about standing behind your service, you'll make this right. More
by sfduchamp
Employees Worked With
Nick
November 29, 2015
Paragon Honda Service Center Woodside It's terrible experience in terms of customer service. The staff are very insensitive. Some instructions were not followed and tire caps were not retu It's terrible experience in terms of customer service. The staff are very insensitive. Some instructions were not followed and tire caps were not returned. More
by Gerry
Employees Worked With
Not listed above
