Paragon Honda - Service Center

Outstanding service and staff! I've been coming to this service center for almost 3 years. I have a modified handicapped vehicle and the customer service is always great and staff i I've been coming to this service center for almost 3 years. I have a modified handicapped vehicle and the customer service is always great and staff is very friendly. My car has always been well taken care of. Thank you so much for taking wonderful care of my car and addressing my concerns. More

Overcharged, and Didn't fix Issue. Avoid if you can. Brought car to diagnosis P0171. Was told needed a valve adjustment. Then told valve cover gaskets were leaking. Was charged 4 hours Avoid if you can. Brought car to diagnosis P0171. Was told needed a valve adjustment. Then told valve cover gaskets were leaking. Was charged 4 hours labor. Later found out it should have only been around 3 hours labor. Suggest repair didn't fix the code, they also installed the valve cover gaskets incorrectly. So oil still leaked. They also either forgot or purposely left the vacuum line detached from MAP sensor (Fuel Pressure Regulator not MAP). Never going back there P.S. Service was done a few months back, just find this site so posting review now, so others won't get screwed. More

Professional environment I came to paragon to see what vehicle I qualify for. I was accustom to buying used vehicles! I dealt with the sales professional Corey Hospedales! He I came to paragon to see what vehicle I qualify for. I was accustom to buying used vehicles! I dealt with the sales professional Corey Hospedales! He treated me like I was family. He educated me on smart buy lease options and it worked well for my budget. The whole sales staff was dressed professional and I felt comfortable doing business at paragon Honda. I recommend everybody to deal with paragon Honda and make sure to ask for Corey Hospedales the vehicle exchange specialist More

I need a explanation Please never ever go to this place. This morning I brought my car to the service shop on 31th ave. at 7 am, and they start check my car at 9am and by Please never ever go to this place. This morning I brought my car to the service shop on 31th ave. at 7 am, and they start check my car at 9am and by 1130am my car was fixed and ready to go. The total cost of parts was $282 but the Labor was $1060 for 2 1/2 hours work. What a ripped off? worst place ever. More

Great Everybody was so nice. They did their best to give me & my father the best deals and helped me out ALOT to get my first car. Everybody was so nice. They did their best to give me & my father the best deals and helped me out ALOT to get my first car. More

$800+ Estimate for a 2015 Civic with Less than 30K miles I don't normally post reviews of any kind (negative or positive), but my experience today didn't feel right and if I can help someone avoid making a b I don't normally post reviews of any kind (negative or positive), but my experience today didn't feel right and if I can help someone avoid making a bad decision or making a better one, then that's my goal. Came in for an oil change and (possibly) a tire rotation on 4/30. Instead was given an estimate with a slew of additional items that made the bill over $800. I told the female that was helping me, Donna, that I didn't have this type of money right now and asked if these items were really necessary and was told they were. Turns out, I didn't need service on the additional items (Throttle Body, Evap Flush, Coolant Flush) until the 40K, 60K, and 75K mile thresholds after doing my research. They wanted to charge me for a tire rotation when other places don't charge with an oil change. My car only has 28K miles. It didn't feel right to do the ancillary items, so I disagreed on them, but the manager, Mike, forced me to do one (coolant flush) in addition to my oil change, saying that this work was already being done but only 25 min. had passed after my car had gone into the garage. Hard to believe my oil change and tire rotation took that long before performing the coolant flush. On top of this, when my car was "ready" it was parked somewhere else and not even in the garage. It was really strange. I ended up paying $150+ for the coolant flush and $40 for the tire rotation (so $190+), and now I regret it. I came to this service center as a place for trust and recommendations based on necessity and "just because" or to inflate the estimate unnecessarily since they are affiliated with Honda. Never again will I come back. I recommend anyone of thinking to go here to go to another service center with better deals and assurance. More

Ripped Off from the dealership DidI went to get my 2013 Honda Civic repair and whined up getting a 2016 one costing me twice as much. Mortgage, water, 3 months behind, mother in col DidI went to get my 2013 Honda Civic repair and whined up getting a 2016 one costing me twice as much. Mortgage, water, 3 months behind, mother in cold house .with broken boiler said she was cold More

Paragon honda service center This review is for paragon honda service center. Was there today to fix a flat and they went out of their way to accomodate me, and deal with an issue This review is for paragon honda service center. Was there today to fix a flat and they went out of their way to accomodate me, and deal with an issue in both a professional and considerate manner. Service Manager..i think his name was Mike very warmly greeted me upon arrival and made sure service was expedited. Carlos Cuellar was exceptional, a perfect 10. So polite, helpful, and kind; he definitely met the goal of excellence, from keeping me informed of wait, and resolving an issue in a fair and generous manner. I was advised by service to followup with financial mgr in showroom and Gary Lin was thorough and patient in his explanation to me. He followed up as promised with email and phone call. The service cashier was very kind and helpful as well with wifi. Truly exceptional service and friendly smiles all around from all employees. Great consistency. Thank you Honda Service for making what most consider an inconvenient task or hassle, an experience that should serve as an example to all honda service centers. More

Horrible Experience. I dropped of my car for oil change. They said they will call me when it is ready to pick up. They never call me and they close the center. I had work, I dropped of my car for oil change. They said they will call me when it is ready to pick up. They never call me and they close the center. I had work, i had my class and I could do anything. Such a bad service. I won't recommend anyone to get the service from there. More