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Paragon Honda - Service Center

Queens, NY

4.1
233 Reviews

233 Reviews of Paragon Honda - Service Center

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October 29, 2018

Great experience Great customer service. The people here are very helpful. I got my new 2018 Honda Accord sport. I love it! I am very pleased with the services that we More

by Vjackson318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haitham Elkholi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quedwin Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curlie Dauphn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Paragon Honda responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Kind regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 28, 2018

I really appreciate denise service Denise really took her time to help me get my batterie replace. Also help me with my transition flush oil. The line was long but she managed to get m More

by Aladjiramzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Boudreau
Oct 29, 2018 -

Paragon Honda responded

Hi, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Denise is a great asset and we're thankful to have him on our team. We appreciate your business! All the best, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 28, 2018

Paragon Honda Service Denise was excellent. She helped me figure out what the issue was with my car, and took care of everything. She kept me updated throughout process, pl More

by Mikal Grasada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Deas
Oct 29, 2018 -

Paragon Honda responded

Thanks for your outstanding review, Mikal! I'm very happy to hear that Denise was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 27, 2018

Wonderful service Great customer service and everything on my car was checked and Denise was a jem thanks girl ! I’m even thinking about the vehicle exchange I love Hon More

by Meeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise deas
Oct 29, 2018 -

Paragon Honda responded

Hi! Thank you for this great review! Denise is truly an exceptional employee and we appreciate her for giving you a great experience. Please let us know if there is anything else that we can do for you! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 26, 2018

Great service Service at paragon honda is amazing never cease to amaze me.they are open 24 hours and they pick up and drop off your car what more do you want. More

by Mswylie34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Paragon Honda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Paragon Honda's Service Department. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 25, 2018

grear service when in without appointment for an oil change and i got out of there in about 25 minutes including a full check up of the vehicle, thanks alex taveras More

by MIGUELOSO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Paragon Honda responded

Miguel, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Take care, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 25, 2018

Outstanding service and staff! I've been coming to this service center for almost 3 years. I have a modified handicapped vehicle and the customer service is always great and staff i More

by Tgeigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Petito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Paragon Honda responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

October 02, 2018

Overcharged, and Didn't fix Issue. Avoid if you can. Brought car to diagnosis P0171. Was told needed a valve adjustment. Then told valve cover gaskets were leaking. Was charged 4 hours More

by Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
joe
Oct 10, 2018 -

Paragon Honda responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

Oct 11, 2018 -

Khan responded

Sent you an email. What further info do you want to know

September 03, 2018

Professional environment I came to paragon to see what vehicle I qualify for. I was accustom to buying used vehicles! I dealt with the sales professional Corey Hospedales! He More

by Jdiaz2342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Hospedales
Sep 04, 2018 -

Paragon Honda responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Corey was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

July 06, 2018

I need a explanation Please never ever go to this place. This morning I brought my car to the service shop on 31th ave. at 7 am, and they start check my car at 9am and by More

by batt1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
alexander tavares
Jul 10, 2018 -

Paragon Honda responded

I truly am sorry to hear this feedback. Our goal here at Paragon Honda is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

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