Paragon Honda

Worst Experience ever! I went to Paragon Honda to buy a certified 2015 Honda Accord which was advertised for $17839. I called and confirmed the car is there and I am ready t I went to Paragon Honda to buy a certified 2015 Honda Accord which was advertised for $17839. I called and confirmed the car is there and I am ready to get it as I was already approve by my bank. The next day before I got there, re-check the car online and they already raised the price to $18500. Finally arrived, they told me a bunch of crap and added up to 2000 more ending up a final price $20835. After 3 hours of waiting to see the car so I can sign papers, they told to come back tomorrow they cannot find my bank. The next day, the price online was raise again to $19850 (Same car that I want to buy). As I was on the deal, I don't mind cause we agreed on a price. Arrived at the dealership and talked to the salesman Sivaraj Rajagopal which was really easy talking and friendly made me wait as he has to talked to the manager about the deal so we can close it; met the manager (sitting at the front entrance desk on your left, I guess Sayed Abu), he told me the car has no paper I can't get it now or I would have to wait 3 weeks for the title then start offering me another Honda with more mileage that has lot of scratches and dents. I told him, you buy what you like, I like the one I saw as there is no dents or scratches with low mileage which was 3000 miles. I have been waiting over an hour for final response whether or not thy will take mu deposit to secure the car but they ignore me, this was a Friday. When go back next week, guess what, they sold the car for more money to someone else and telling me a bunch of craps, still trying to sell me other cars that I don't want. Please do not go to Paragon Honda. They will f*cked your mind, adding Honda Care for no reason, adding a $900 fees for no reason and so on. More

Could be better.. I brought my 2005 Accord in on 4/1/16 to have the Airbag recall/fix done. I had called in advance to make the appointment, expecting to simply drop th I brought my 2005 Accord in on 4/1/16 to have the Airbag recall/fix done. I had called in advance to make the appointment, expecting to simply drop the car off there, go to work, and come back in the evening to pick it up. I was quite unhappy to have to wait so long outside in a line of cars until I was eventually able to drive it inside, causing me to come in late to my job. The airbag recall was done, but there still is an intermittent issue with the airbag indicator light coming on, which I will have to call Michael Valencia (whom I dealt with when I was there) to see about getting it fixed, as it may not pass Inspection when its performed next month. I also have a 'check engine' light indicator, to which, Valencia mentioned some things regarding the catalytic converter, and a replacement cost of about $1,700. Its still unclear to me on why my car, which only has 44K miles would have any issue with 'check engine'... hopefully, there is a much simpler and less expensive solution to fixing what should be a very minor issue, such as disconnecting-reconnecting the battery to remove the indicator and then do the Inspection so that it passes. Valencia called me later to inform that the brake and power steering fluid should be changed. Although I agree that these fluids should be changed at some point, I dont consider these tasks to be very difficult or time-consuming for a Honda mechanic to do, thus, I consider having to pay close to $400 for just these two things to be quite excessive. I was told to do a throttle-body service, but I declined, as I just cant afford to pay as much as the dealer wants to charge. In conclusion, I was also upset when I went back to Paragon yesterday evening to pick up my car. Valencia already left for the day, so I went inside and waited, and waited.... I finally decided to not waste more time, and just went over to someone who was at his desk chatting on his cellphone, in order to get my work papers so I could finally pay the bill and go home. After the bill was paid, I then had my patience tested even further with a long wait to have the car driven over so that I could leave. I had to remind the lady three times to call the attendant and have him bring the car to me, sigh.... Based on yesterday's experience, I dont see any reason to visit Paragon Honda again. When my Inpection is due next month, I'd rather just go to 'Pep Boys', where I can simply park the car in their lot, get to the counter within a few minutes and have the work ready to be done, and its usually not a long wait to get the car when its ready. They also send discount coupons to me on a regular basis, which is appreciated, as I am struggling financially with alot of debt, and Honda dealer prices are just too expensive for most things. (folks- how long and how hard is it to change two fluids, its not a major engine repair or anything like that! , I'm sure I have to work alot longer to earn the same almost $400, that I had to pay the dealer for the simple job). More

It's Been A Pleasure I am impressed with the level of professionalism and courtesy shown to me from the employees at Paragon Honda. Sales employee, Fernando Urdininea was I am impressed with the level of professionalism and courtesy shown to me from the employees at Paragon Honda. Sales employee, Fernando Urdininea was helpful with finding exactly the car I wanted (2016 Honda Accord Touring) and with no pressure I was comfortable with my decision. Alexis Mannino in finance went over additional packages and made sure all paperwork was thoroughly in order. Last, but not least Rosaury Delgado, the Delivery Specialist explained all the features available and answered any questions I had about the car. A courtesy call was made by her days later in regards to any other concerns or questions that I may have had. Overall, I am satisfied with the customer service I received. It was Excellent!!! And it's been a pleasure. Thank You More

My purchase experience clara our sales person was extremely nice and very helpful. I was very specific on how I wanted my car within the budget I had in mind and he made it clara our sales person was extremely nice and very helpful. I was very specific on how I wanted my car within the budget I had in mind and he made it possible for me !! in fact I had a really great experience buying my 2016 CRV touring !! thank you More

True professional Recently I had to visit paragon motors of wood side concerning some issues with my Honda Civic. They have excellent customer service, doors open on ti Recently I had to visit paragon motors of wood side concerning some issues with my Honda Civic. They have excellent customer service, doors open on time in the morning and customers are attended right away. Appointments were quick and convenient. Service advisor Alex gross was a true professional and courteous More

Complete trust. Very friendly- they had everything ready from the rental to having my car done the next day, and I asked the guy to run it thru the car wash after and Very friendly- they had everything ready from the rental to having my car done the next day, and I asked the guy to run it thru the car wash after and he did. More

Great Hospitality, great experience Michael our sales person was extremely nice and very helpful. We were very specific on how we wanted our car within the budget we had in mind and he m Michael our sales person was extremely nice and very helpful. We were very specific on how we wanted our car within the budget we had in mind and he made it possible for us. Very happy about that. We are very happy with the car and the whole experience. Micheal took the time with us to explain everything and get us the car we were there for. Angel was also very knowledgeable and facilitated our purchasing. Overall, great team and great experience. More

Beyond what I expected from a dealership I was completely amazed at how well this staff helped me with financing and service for I was not expecting this kind of service from any one at all. I was completely amazed at how well this staff helped me with financing and service for I was not expecting this kind of service from any one at all. I will definitely recommend them to anyone who asks about a Honda car More