Paragon Honda

Good price and wonderful care under professional management. Furthermore, friendly attitude toward customers and clean environment where customers can feel at ease. Lastly product specialist was kin management. Furthermore, friendly attitude toward customers and clean environment where customers can feel at ease. Lastly product specialist was kind and friendly. More

There has been very few occasions where I've ever been as disappointed like I was today. I had such great respect for Paragon Honda. I never once thought about the usual deception to get the customer been as disappointed like I was today. I had such great respect for Paragon Honda. I never once thought about the usual deception to get the customer to come to the dealership and get their information and so forth. Before leaving my home in New Rochelle New York, I got a call from the dealership about the appointment and was assured that the vehicle was available. Upon arrival I asked to see the vehicle first, they checked and confirmed the Stock number with me and asked that I complete the Customer Registration forms and allow the sales representative to copy my license before the test drive.  After complying the agent then came over and told me that the vehicle I was interested in was defective but he had another which was better and he would give me at the same price. He took me to the lot and showed me a CRV LX. I immediately told him it was different and pointed out the model features on the EX that were absent. I was told that no EX Model was available.  (the vehicle is still on their website) I left the dealership in abject disappointed and despair. I expected poor treatment from a second rate dealer but not from Paragon. To make matters worse, I had come prepared to make the purchase, I had no backup option.  I hope I will be shown common courtesy by having a honest and full explanation.  More

Justin Hili was very helpful in facilitating my new car purchase after I had some initial poor experiences at this dealer. He is a star! purchase after I had some initial poor experiences at this dealer. He is a star! More

I scheduled an appointment with them at 3PM in advance. I arrived at their company on time and they let me wait for another 45 min. Finally Jack showed up and we test drove a new Honda Accord. After we retur arrived at their company on time and they let me wait for another 45 min. Finally Jack showed up and we test drove a new Honda Accord. After we returned to the office, Jack started to give me pressure. At the beginning, Jack said he could not sell me the car for anything lower than MSRP. I told Jack that Paragon Honda offered a price online, which was much lower than MSRP. Jack then told me that this online price did not include destination fee (about $800). Jack continued to give me much pressure. I told him that I wanted to leave because I was exhausted. But Jack ignored my request and continued to give me pressure. Jack called me crazy. Jack pushed me to sign on some documents. After being insulted by Jack for 2 hours, I decided that I had to leave. After I went home, I found that Jack had lied to me. Jack was dishonest. The online price their company was advertising did include the $800 destination fee, which was also stated clearly in their advertisement. Jack tried to fool me and charge me extra $800 above their advertised price. Jack called me the next day and he did not admit that he had lied to me. I recommend extra caution when dealing with this company. I also highly recommend avoiding Jack in any way. More

This has been one of the greatest experience ever! Excellent customer service! Professionalism and dedication to the customers!!! Love this Honda dealership and the people that works here! Excellent customer service! Professionalism and dedication to the customers!!! Love this Honda dealership and the people that works here! More

The rating mentioned above does not do this dealer justice! I am the proud new owner of a 2013 Honda Accord Ex-L (the one with the push start, side view camera, and all that other jazz). This was justice! I am the proud new owner of a 2013 Honda Accord Ex-L (the one with the push start, side view camera, and all that other jazz). This was thus far the greatest quality of customer service I have ever experienced at a car dealer, and I must admit, I have had many! From the moment I walked into the door to the moment I drove in my new car - everything was perfect. Initially I was interested in an Acura so I contacted Stephanie Perez over at Paragon Acura (right across the street) and discussed my options.... No go due to the price. She referred to to Rafael Rodriguez over at Honda. You should definitely try to speak to these two if you have any control over that. My guess is that the other salesmen are just as good but I wouldn't chance it Lol. Anyway, I walked in knowing what vehicle I wanted and that's exactly what I left with a few hours later. Waiting for the finance dept. may take a while due to amount of customers they have but if you're lucky enough to end up with William you can almost guarantee that you will be content with the "magic" which is done. Definitely a top tier dealer that won't try jocking you! Within a week I have referred two people to the dealer and we have all walked out the door with new keys in our hand and very happy with what was worked out. If you're going to go in make sure you have plenty of time and be prepared for the picture you'll take at the dealer prior to leaving (LOOK ON POINT!) Hope this helps others choose Paragon as this will definitely be the ONLY place I'm buying vehicles from. And all the negative posters can just S*#^ it! :) More

Thank you all three for this great work , I was able to get out of the store driving my great amazing Honda Accord EX. I will recommend this great team . Thereza Quesnel get out of the store driving my great amazing Honda Accord EX. I will recommend this great team . Thereza Quesnel More

The Accord is for my college age daughter. Together, we searched online looking in the entire NY metro area and found the best car and price at Paragon Motors. The car was a brand new previous year model. searched online looking in the entire NY metro area and found the best car and price at Paragon Motors. The car was a brand new previous year model. It was late at night, and we then "chatted" by online text with a representative, who verified that the car was available and helped to set up an appointment for the very next day. Michelle, a coordinator, was also really helpful. We met Rafael, the salesperson, and Justine, the manager. They made a superb team together, and the car, a real gem, was ready to drive away the next day. It goes without saying that I have a very happy daughter. More

We had a great experience. Sultan went above and beyond the call of duty. He was very knowledgeable and provided us with excellent customer service. the call of duty. He was very knowledgeable and provided us with excellent customer service. More