Paragon Honda

Sales man's activities I did lease my car from paragon Honda.i was continuously helped by mariano Valerio.he is an excellent guy.he made me understand everything nicely and I did lease my car from paragon Honda.i was continuously helped by mariano Valerio.he is an excellent guy.he made me understand everything nicely and finally made me sign the deal.i love this kind of service. More

great Got my first Honda HR-V EX AWD from Paragon Honda,Cliff Chen was professional and friendly, he even helped me get an insurance. The team were very fri Got my first Honda HR-V EX AWD from Paragon Honda,Cliff Chen was professional and friendly, he even helped me get an insurance. The team were very friendly and attentive and made the DMV paperwork process easy. I would recommend my family and friends to come to this dealer. More

Great Job Professional, not pushy, knowledgable, Facility could be upgraded - a bit crowded and hectic. Sales people very good - process was seamless and expedi Professional, not pushy, knowledgable, Facility could be upgraded - a bit crowded and hectic. Sales people very good - process was seamless and expedited very efficiently. Thank you More

Mariano was very professional, kindly and friendly. I could saI'd, that I felt comfortable making business with you guys. I get the car , I was expecting. We are very happy. Thank you. I could saI'd, that I felt comfortable making business with you guys. I get the car , I was expecting. We are very happy. Thank you. Sincerely Maria. More

Horrible Experience. I dropped of my car for oil change. They said they will call me when it is ready to pick up. They never call me and they close the center. I had work, I dropped of my car for oil change. They said they will call me when it is ready to pick up. They never call me and they close the center. I had work, i had my class and I could do anything. Such a bad service. I won't recommend anyone to get the service from there. More

DON'T SHOP ANYWHERE ELSE! Arrived at a very LATE HOUR not knowing if we wanted to lease or purchase. Salesman, Mohammed Rakib took his time showing us many vehicles and giving Arrived at a very LATE HOUR not knowing if we wanted to lease or purchase. Salesman, Mohammed Rakib took his time showing us many vehicles and giving us options. Mike Adovic was very thorough in explaining the differences in leasing and purchasing and brought to our attention options we had never considered and ways to save money. All employees were very patient and worked past their closing time to guarantee that we were completely satisified with our decision. We have never had such a pleasant experience at a dealership. In the past at OTHER dealerships, we dealt with the typical "salesman" who was always pushing you to do what was best for their own "pockets" and never considered your personal needs. Paragon Honda was very considerate of our needs and never once pushed us to do anything that we were not comfortable with. We would highly recommend Paragon Honda to our family and friends and to anyone reading this review. More

Amazing experience! This dealer ship when to great lengths to get me approves and stopes at nothing. They are excellent also their sales consultant was very helpful and a This dealer ship when to great lengths to get me approves and stopes at nothing. They are excellent also their sales consultant was very helpful and attentive. More

No integrity or credibility I knew the exact car and color I wanted and called to see if this dealer had it. I spoke to Fatima, who said they absolutely had the two colors I was I knew the exact car and color I wanted and called to see if this dealer had it. I spoke to Fatima, who said they absolutely had the two colors I was interested in. I went in the next day for a 12:00 appointment; the manager who I had the appointment with, Adrian, showed up at 2:20. The person who subbed for him, Gustavo, took two and a half hours to begin the process and in that time, I asked him FOUR TIMES if they had the color car I wanted and each time, he came back with yes, they did. After the two and a half hours when Adrian showed up, before we were about to get into the financing, I asked him if they had the color of the car; when he checked, he said no, they didn't. As I got up to walk out and told him how Fatima had told me they had the color, he tried to make excuses by saying she worked in another building, to which I shot back at him: does she or does she not work in this dealership? Then I told him that besides her, this employee, Gustavo, told me FOUR TIMES they had the color I wanted when he knew all along they didn't. And to make matters worse, this dealer requires you to sign an untitled document which looks an awful lot like a contract of sale BEFORE you do the financing and know what the monthly payment will be. I have since found out that other Honda dealers don't have such a document. I would NEVER return to this dealer under any circumstances. More

Incompetent staff in check in I have been a loyal customer of Honda Paragon service but after dealing with the lady, Donna, in the check in area I am not sure if i will ever come I have been a loyal customer of Honda Paragon service but after dealing with the lady, Donna, in the check in area I am not sure if i will ever come back here. She is not helpful at all. She needs to be trained on how to deal with customers. She is just the one checking in the customers and she has the audacity to talk to me that she knows everything. All I need was for them to check the vehicle for safety for me and my family. The Manager, Michael and service tech Nick talked to me and explained to me in a better way about the situation. Paragon honda services should make sure that all of the staff will get a refresher course on how to handle customers appropriately. More