Paragon Honda

Gotta go see Fernando at Paragon!! On August 11, 2015 I went to Paragon Honda looking for a 2013 Honda Accord that I had seen on the Honda website. I had read reviews about Paragon that On August 11, 2015 I went to Paragon Honda looking for a 2013 Honda Accord that I had seen on the Honda website. I had read reviews about Paragon that were not too flattering. But they had the car I wanted. A white 4 door EXL-V6 and this one had 6k miles on it and I wanted it. Car is practically brand new! Barely driven. Car still has the new car smell. I took a chance and it paid off! When I walked in a tall gentleman greeted me and my wife and asked if we had an appointment. We didn't so he asked us to have a seat and said that he would get us someone who could help us. A minute later he came and introduced us to Fernando Urdininea. Fernando asked if i was looking for something in particular. I told him what i was looking for and even showed him a picture that I had downloaded from the Honda website. We took a walk, Fernando got the car and I took it for a test drive. The proverbial cream puff. Now its time to make a deal. I paid the price I saw online and I was happy. Now last week my batter symbol came up. To make a longer story shorter, I emailed Fernando who was able to set me up with an appointment on a Saturday. Took the car in and the put it on the computer and no faults came up. They gave me a new battery and off I went. When I purchased the car I did not get the Extended Warranty and after thinking about it for a while decided to go back to Paragon and get it. 7 year/100k warranty for $1700.00, practically the whole car is covered...at least we'll find out for sure if I ever have to take it in. On my way to the dealer, the batter light came on again. Told Fernando who took my car back to the Service center and it turns out that the battery that I needed was for my wife's key fob. They changed the battery on that also. Thanks to George in the Service dept. From the sale floor to the Service center Paragon came thru 110%! Thanks Fernando for taking care of a customer after the deal has been done. Most of the time you are forgotten after you have signed on the dotted line. Fernando didn't forget. If you decide to go to Paragon be sure to ask for Fernando. You will not regret it. Paragon, you gained a new customer as wifey will be shopping for a CRV very soon. Thanks Fernando, George & Paragon!!! More

Horrible people skills While we were unhappy about how long it took to get our new vehicle the sales manager decides to make jokes and state that maybe he is a happier perso While we were unhappy about how long it took to get our new vehicle the sales manager decides to make jokes and state that maybe he is a happier person than me and my wife More

Great Service! My husband and I recently bought a Honda CRV and we love it! We worked with Monica who was so sweet and knowledgeable! I would highly recommend her! My husband and I recently bought a Honda CRV and we love it! We worked with Monica who was so sweet and knowledgeable! I would highly recommend her! Just like anything however, do your research prior to settling on the numbers. We brought it some of our numbers from TrueCar and Edmunds. After presenting them with what we found, we worked out a great (and fair!) deal. More

Great Preowned Dealership Abdul Seraj the SalesManager is wonderful. I got a great deal on a 2013 Acciord Coupe. I have purchased many cars in the last 25 years and this was Abdul Seraj the SalesManager is wonderful. I got a great deal on a 2013 Acciord Coupe. I have purchased many cars in the last 25 years and this was the best experience by far. Michael from Plainview, NY. More

Customer since 2007 I have been customer with Paragon Honda since 2007 and twice have terrible experience. It is not the sales rep. I dealt with Mike who is sales rep. He I have been customer with Paragon Honda since 2007 and twice have terrible experience. It is not the sales rep. I dealt with Mike who is sales rep. He was excellent but Finance guy is horrible. I was there for service and toll them 91 and half hour to work with on the deal. That is what I have say about the Finance person. Service people I deal with when I get service done are great and do excellent wotrk. More

Outstanding service with certified pre-owned purchase. Our salesperson, Miles Villada, was attentive and followed up effectively, never pressured us, but was always ready to support us and make sure we had Our salesperson, Miles Villada, was attentive and followed up effectively, never pressured us, but was always ready to support us and make sure we had chosen the right car. Working with his manager Abdul Seraj, who also provided great service and was very knowledgeable about implementing our third-party financing, as well as navigating DMV rules, there was never a problem getting past the speed-bumps in our somewhat complicated (credit union loan, delivery out-of-state) purchase. Highly recommend! More

Waste of 2 hours after being told YES the car is in stock Buyer Beware of the shifty tactic to get you in with the old bait and switch. I called dealer and spoke to manager Rob. Gave specific car I was intere Buyer Beware of the shifty tactic to get you in with the old bait and switch. I called dealer and spoke to manager Rob. Gave specific car I was interested in off the internet. I was told they have the car in stock and they can get the keys ready to come in. I said I was driving 2 hours to get there and please ensure that they have the exact car listed. I was told Yes buy manager. Showed up 2 hours later and was told the car I was looking for was sold 2 days prior. What a waste of time. I left Paragon Honda and WENT TO HILLSIDE HONDA and bought a New Honda Pilot. HILLSIDE HONDA IS SO MUCH BETTER AND HAS SOME MORALES. Stay away from the dog pit that paragon honda is. If you go there you will understand what I mean. SO BAD.. Take a look at YELP reviews not so good. Most say the same thing which is a good sign that its all true. They LIE to get a sale which is dog crap.... More

Awesome Dealership! We had an Awesome sales persons that made our new vehicle a breeze to purchase, Thank you Adrian Stephens for all your help and patience with us. Love We had an Awesome sales persons that made our new vehicle a breeze to purchase, Thank you Adrian Stephens for all your help and patience with us. Love our new CRV! More

Lie to a customer and nasty tratment This people communicated with me and make a appointment to do a drive test wit a car two hours in advance and when you get the dealership they said th This people communicated with me and make a appointment to do a drive test wit a car two hours in advance and when you get the dealership they said the car was sold, and you spend gas, tolls and time to get there and they think with sorry solution everything I no recommend this dealer, they callm back to check whow was my experience with the dealer and I said I feel bad because they lie to me Hang off the phone, nasty customer service More

Unprofessional! I recommended this dealership to my friend due to the large inventory of certified pre-owned Honda CRVs. After being shown several, we test drove on I recommended this dealership to my friend due to the large inventory of certified pre-owned Honda CRVs. After being shown several, we test drove one and after a price negotiation, made a $500 deposit on the car. We came back two days later to appraise trade-in and finalize the deal but interestingly enough sale could not go through since there was a lien on the car. Now it would take a week to come through but they could show us other cars. However upon checking DMV records, the title on that car was clean and when I called anonymously to check if car was available (even with a $500 deposit), I was told yes and available to be test driven. So lies all around from salesman to manager to customer rep. They obviously didn't want to go through with sale price negotiated or they practice the unscrupulous "bait and switch". Even getting deposit refunded was conducted in such a rude and discourteous manner. I should have read the reviews before going. Paragon does have a large inventory but can you trust them with what you are buying! Happy to say went on Long Island and had an amazing experience with Nardy of Smithtown. So worth the trip! Christine More