Paragon Honda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 5:00 AM - 9:00 PM
Tuesday 5:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Long story short.... just pass Paragon by DO NOT STOP if you see any adds from them Don’t waste your time they will scam you .If you see any positive adds about them here they are from employees. I bought you see any adds from them Don’t waste your time they will scam you .If you see any positive adds about them here they are from employees. I bought a car from them after seeing a add that was misleading (well it was a flat out lie) I took the car back the salesman and they wanted to give me half what I just paid them a month ago. Then they wanted to give me the same SUV 2 years newer for 4 times what they said mine was worth.. Getting to the point They could not show me a car fax the system was down. Now buying from a dealer they have to disclose any accidents witch they told me there was none, along with the 3rd row seat the salesman told me it had (it had the compartment all right, but when I got home and opened it there was nothing there like it had been stripped out) among other things I have had the car 3 months put 1700 miles on it spent over $3000 in parts this car only had 50400 miles on it and this is what I have replace in 1700 miles. Upper ball joints Lower control arms Water pump and upper and lower water hose Heater core Thermostat 2 power door locks Shocks Ignition and plugs they did not even have the correct plugs in this thing. I tried to trade it in (since I have a family and the thing brakes down on me every time I drive it) and the new dealer got me a car fax this thing was wrecked one year after build and has had 6 owners in 3 years. Its worth about $1000 . I would have never even looked twice at this thing if I seen the car fax and they new it. Now I owe $10,000 on a car worth $1,000 and I am scared to drive it with my daughter in the car. THEY WILL SCAM YOU More
I went to Paragon Honda (Woodside, NY) on 01/08/2007 for 2007 Honda Odyssey EXL (silver). Thier internet department had contacted me. They gave me a very low price quote (27345 including all fees except f 2007 Honda Odyssey EXL (silver). Thier internet department had contacted me. They gave me a very low price quote (27345 including all fees except for registration and tax). they gave this in writing and took a 500$ deposit. They gave me in writing that the total including tax the total would be 29400. Emmanuel, thier sales person who dealt with me, told me to pick the car up on 01/10/2007 evening and he told me he would give me VIN no so that I could buy insuarance before coming in. they did my credit check and my score in very good region. While dealing for this price they did lot of tricks like saying just pay the deposit and we will give you a VIN number right now. After I gave deposit, the told me that the exact vehile is not known and they would give the number after a day. On 01/10/2007 eveining when I went there to buy the van, the finance manager told me that if did not buy the extended warranty, they will not be able to sell the car. I immediately said no as the warranty would have costed me thousands. the manager then told me that they cannot sell the vehicle. When I asked about refund, he told me they would reund the amount to my credit card. After few weeks when I enquired about refund, they tried to sell me white or black minivan. I refused these colors and then they offered me 2006 silver odyssey with DVD at same price, which I again refused it was from old model year. After that I tried numerous times to contact them for refund, but nobody picks up the phone. I have complained about them at BBB, FTC. I will file a claim for punitive damages in the cosumer court. Should teach such kind of thugs a lesson. More
On their ADs, they offer speical 1.9% APR. After you have a deal with the sale person, the finance manager is giving you the hard time about the financing. In order to get their special low APR rate, he asks a deal with the sale person, the finance manager is giving you the hard time about the financing. In order to get their special low APR rate, he asks you to buy two of five after sales service packages such as extenend warranty ($2,000), passive alarm ($600) so on ... If you refuse to buy any packages, the finance manager would not approve that 1.9% APR promotion rate. If you want to pay off the new car by giving the bank check (pre-approve by another bank), he said the dealer will charge $500 bank fee). *BS - I don't believe any bank will charge their customers $500 fee to deposit a $15,000 bank check. If you want to pay off the new car by credit card, he said the dealer does not accept credit card. *another BS - if the dealer does not accept any credit card, why accepting customer's deposit by credit card? Anyway, you need to be careful to deal with the finance manager at Paragon. In order to get their low rate APR promotion, the trade off is buying their service packages. Good Luck! More
Tried to use the bait and switch tactic on me. Internet salesperson, Kimberly Rojas, assured me that the vehicle I wanted was in stock and to make my appointment on the weekend. She called me twice in the salesperson, Kimberly Rojas, assured me that the vehicle I wanted was in stock and to make my appointment on the weekend. She called me twice in the week to make sure I come down to the dealership. I asked her again if vehicle was available and she says it is. I made my appointment and she was not there and was quickly assigned a salesperson, Chris Kim. Chris tells me that the vehicle I wanted was not available and if I would like to see another. I flipped out and made a scene at the showroom. I asked why did you waste my time calling me into the showroom when you don't have the vehicle I wanted. He kept apologizing profusely. Later, I came to realize that the internet sales dept earn their living by trying to get customers into their showroom regardless if they have the vehicle or not. Just do yourself a favor AVOID PARAGON HONDA. Also, they refused to match or beat pricing I got from another dealership. They requsted I show proof of pricing which I did and they still refused. More
dealership is terrible.... we signed the contract....but when we went to get the car.. they say that since only we signed it..and the manager didn't.. we can't get the same deal that we previously agreed on when we went to get the car.. they say that since only we signed it..and the manager didn't.. we can't get the same deal that we previously agreed on.. and they only tell me this after i take out a bank check for the downpayment. TERRIBLE.. gave us the runaround before finally speaking to the manager..which was utterly useless More
I'm new at this car buying thing, but let me tell you that I left the dealership fuming!!! THEY SUCK BIG TIME!!!! I saw a car online that I was interested in, so I sent an email. The next day someone that I left the dealership fuming!!! THEY SUCK BIG TIME!!!! I saw a car online that I was interested in, so I sent an email. The next day someone calls me to make an appt for 2 days later. Mind you, I told her about the car I wanted to see. The next day, someone else called to confirm the appt, and I also told her about the car. When I got there after work, some punk shakes my hand and gives me a financing application as soon as I walked in. Like I said, I'm new at this, so I know now that I should have just left. But instead I filled it out, and the jerk is sitting there making wisecracks about me getting lost and how it's a big lot, then when I left something out on the application he made a comment about "that's why he marked it with 2 X's". I just gave him a dirty look. He obviously didn't know what he was doing, and asked me the same questions twice. At one point he asked me who would drive the car, and I said it was just me. 10 seconds later, he asked me "who else" would drive the car.... I couldn't believe it, and said, "I just told you it was only me." He was like, "Oh ok, you did say that." I ALSO mentioned to him about the car I wanted to see. He then got up to answer his cell phone, and some other jackass comes over to shake my hand. He claimed that I was interested in a 2002 car that I never even heard of. I corrected him and told him what I was looking for. He also had wrong info about the car I was trading in. Then I started getting pissed. I really felt like they had no clue or interest in what I wanted. I asked him why I had to fill out an application when I didn't even see the car, and he LAUGHED and said that the car was sold 2 days ago. I lost it!!!!! I got up and raised my voice, "You mean to tell me that I sat here for 20 minutes filling out an application without even seeing a car and now you tell me that it's sold?! And you think it's funny? Why didn't anyone tell me that?" He got uncomfortable and started looking around. Then he said that they had just found out it was sold (BS) and that he could get me a newer car for less $$ (more BS). I continued to raise my voice and said I wasn't interested and that they just wasted my time and lost a good customer. At that point I just walked out. I sent a nasty email. A week later some rep called me to find out what happened. I told her how unprofessional and dumb the staff was, and that I was definitely going to spread the word. Half an hour later, a manager called to say how sorry he was that this happened, and how he wished he had helped me from the beginning. Oh well, as they say, too little, too late..... They can ALL KISS MY ASS. I'll never go back. More
PART 2 of 2 Finally after being at the dealership for PART 2 of 2<br><br>Finally after being at the dealership for over 3 hours, the sales manager approached me and informed me that there’s been a terri PART 2 of 2<br><br>Finally after being at the dealership for over 3 hours, the sales manager approached me and informed me that there’s been a terrible mistake. My car did indeed arrive earlier that week, but it was sold right when it rolled off the truck! I was flabbergasted and furious. And to make things worse, guess who comes strolling back WITH customers coming back from a test drive!! I demanded to have my deposit back since Paragon had flubbed their side of the deal. That's when everything began to turn ugly. The sales manager stated that they would get an S2000 in stock the following Monday and that my deposit was non-refundable. I was totally fuming and since I had already made a huge scene inside the dealership, I was escorted to the managers 'pen'. The manager stated that he'd give me a discount on the S for my troubles and I agreed. <br><br><br>Monday. Arrived one hour before scheduled delivery and the only S2000 I see is a Spa Yellow unit with the factory hardtop. James comes out, this time very happy to see me, and asks me how I like my new car. My jaw drops. I did not want a yellow S2000! James explained to me that his manager was able to find this unit in southern jersey and that his manager went out of his way to get it here on time today and told me for the price it was a steal. <br>Well, the yellow with hardtop is indeed a nice color and I *was* getting a good deal, so what the hell, right? WRONG.<br>After the credit check, I was deemed as having "Poor Credit". I had no idea that a 710 credit rating was considered 'Poor", but according to Paragon it was. I had no plans of purchasing the car outright and leasing was my intention from the beginning. James began throwing a hissy-fit stating that he went through ALL this trouble just for a leased vehicle and that I was wasting his time. A sale is a sale regardless of how it is done. American Honda Finance was going to give him his cut regardless and that I really did not appreciate his dramatics. I really should’ve looked at the numbers before I signed the paperwork at the time because I only noticed that afterwards, I realized I was getting RIPPED OFF. Sure, I did receive the S2000 for 30,500, but I was charged $6000 for the hardtop + labor!! Unfortunately, my payments are $475/mo for 48 months! 48!! Didn’t James say 36?? Nobody, and I mean, NOBODY informed me that my lease was stretched out an additional year! I called American Honda and had Paragon fax me the contract. Sure enough, I did sign. <br><br>You would think the story ended here but you'd be wrong. Dead wrong. <br><br>PLEASE DO NOT GO TO THIS DEALERSHIP. You can email me if you’re not convinced that this is the WORST dealership in North America! I have more to share!! I haven’t even talked about their horrible SERVICE DEPARTMENT yet!<br><br>It's an amazing car, so amazing that I've purchased it from AHFC last year. Just go somewhere else.<br> More
PART 1 of 2 I purchased my car back in 2001, way before PART 1 of 2<br><br>I purchased my car back in 2001, way before I was wise enough to do any research on Paragon Honda. I was in the market to purchase PART 1 of 2<br><br>I purchased my car back in 2001, way before I was wise enough to do any research on Paragon Honda. I was in the market to purchase a brand new S2000 and had placed my order with them after hearing that Paragon was selling these at MSRP (very difficult at the time to find any dealerships selling at this price). They placed a $500 deposit on the credit card and inputted my order for a 2001 S2000 in Silverstone/black for $32,740 that should arrive within 3 months. Shortly after placing my order, I discovered on S2ki.com that there was another dealership right over the bridge in NJ with S2000's in stock and selling them a little below MSRP. "Oh well", I thought to myself, I can’t cancel my order since I placed a deposit on my cc so I didn’t even bother fighting. <br><br>At almost the 3-month mark, I contacted my salesman to see if I could find the status of my vehicle. After waiting on hold for over 45 minutes (No exaggeration), I was told that my car was on the truck that very same day coming in! Excited, I scheduled to come pick the car up on Saturday morning.<br>When I arrived, I took a stroll around the premises and did not see any S2000's anywhere. I walked in at noon (my scheduled appointment) and James was nowhere to be found. As I stood in front of the reception desk listening to the receptionist chatting in Spanish about god knows what she finally looked up, rolled her eyes, and asked me to have a seat. She pointed me in the direction to a line of chairs totally filled to capacity. After standing for about 10 minutes, a couple that was waiting for their salesman huffed and walked out. So I sat there for another hour and guess who strolls in the door. I was told that the man was on a test drive, but it was obvious that he and his coworkers were out on an extended lunch. I confronted him and asked him where my car was and that it was a long drive back to NJ (Home) and that I’d like to complete this before the sun goes down so that I can learn the innards of my new car. James brought me to his desk (that he shares with 2 other salesmen) and started making phone calls. He then got up and disappeared for approximately 20 minutes. Another salesman (desk share-er) asked me to please go back into the waiting area so that he could conduct business. So there I was, back again in queue with my salesman, and S2000 nowhere to be seen. <br> More
I was cheated and told contradicting fables. Extremely pushy sales people with only 1 goal in mind: to swindle you out of your money! Joe Rosa is by far the worst salesman I've ever dealt with! A liar, pushy sales people with only 1 goal in mind: to swindle you out of your money! Joe Rosa is by far the worst salesman I've ever dealt with! A liar, a cheater, and a worthless human being! I own an Acura and bought a Honda from them as my 2nd vehicle, and based on this sole experience, I will never buy another Honda again! Finance guy told me I had bad credit, jacked up the price, told me I can’t back out of a deal! Called me 2 days later, said he made an error calculating tax, told me I must resign my contract and pay more! Unbelievable! I wonder why Honda hasn’t closed this rotten dealership yet. This type of con-artistry should be illegal! After the sale was made, they couldn’t get my plate transferred. All calls went unanswered, and ignored. My temporary plate expired, the dealer didn’t care! After 2 months of endless, 1 way communication, I had to go to the dealer in person, and I was told it wasn't their problem and to resolve the issue myself! Isn’t that what I paid you for, morons?! Save you health, and your money, and go somewhere else. You’ll thank me later. FYI: <a href="http://www.ripoffreport.com/results.asp?q1=ALL&q5=paragon+honda&submit2=Search%21&q4=&q6=&q3=&q2=&q7=&searchtype=0">Rip Off Report</a> More
just bought a 7k+ acura from them warranty expired 60 days or 3k miles, whichever comes 1st. Transmission died approx. 90days after just when the 3kmiles had just came up, yup 7k to fix the tranny, appro days or 3k miles, whichever comes 1st. Transmission died approx. 90days after just when the 3kmiles had just came up, yup 7k to fix the tranny, approx. same amt. i paid for car, they didn't even offer to try and fix it, not like it costs them anything. HORRIBLE, I FEEL VIOLATED AND CHEATED! More