Paragon Honda

Great Job Professional, not pushy, knowledgable, Facility could be upgraded - a bit crowded and hectic. Sales people very good - process was seamless and expedi Professional, not pushy, knowledgable, Facility could be upgraded - a bit crowded and hectic. Sales people very good - process was seamless and expedited very efficiently. Thank you More

Mariano was very professional, kindly and friendly. I could saI'd, that I felt comfortable making business with you guys. I get the car , I was expecting. We are very happy. Thank you. I could saI'd, that I felt comfortable making business with you guys. I get the car , I was expecting. We are very happy. Thank you. Sincerely Maria. More

Horrible Experience. I dropped of my car for oil change. They said they will call me when it is ready to pick up. They never call me and they close the center. I had work, I dropped of my car for oil change. They said they will call me when it is ready to pick up. They never call me and they close the center. I had work, i had my class and I could do anything. Such a bad service. I won't recommend anyone to get the service from there. More

DON'T SHOP ANYWHERE ELSE! Arrived at a very LATE HOUR not knowing if we wanted to lease or purchase. Salesman, Mohammed Rakib took his time showing us many vehicles and giving Arrived at a very LATE HOUR not knowing if we wanted to lease or purchase. Salesman, Mohammed Rakib took his time showing us many vehicles and giving us options. Mike Adovic was very thorough in explaining the differences in leasing and purchasing and brought to our attention options we had never considered and ways to save money. All employees were very patient and worked past their closing time to guarantee that we were completely satisified with our decision. We have never had such a pleasant experience at a dealership. In the past at OTHER dealerships, we dealt with the typical "salesman" who was always pushing you to do what was best for their own "pockets" and never considered your personal needs. Paragon Honda was very considerate of our needs and never once pushed us to do anything that we were not comfortable with. We would highly recommend Paragon Honda to our family and friends and to anyone reading this review. More

Amazing experience! This dealer ship when to great lengths to get me approves and stopes at nothing. They are excellent also their sales consultant was very helpful and a This dealer ship when to great lengths to get me approves and stopes at nothing. They are excellent also their sales consultant was very helpful and attentive. More

No integrity or credibility I knew the exact car and color I wanted and called to see if this dealer had it. I spoke to Fatima, who said they absolutely had the two colors I was I knew the exact car and color I wanted and called to see if this dealer had it. I spoke to Fatima, who said they absolutely had the two colors I was interested in. I went in the next day for a 12:00 appointment; the manager who I had the appointment with, Adrian, showed up at 2:20. The person who subbed for him, Gustavo, took two and a half hours to begin the process and in that time, I asked him FOUR TIMES if they had the color car I wanted and each time, he came back with yes, they did. After the two and a half hours when Adrian showed up, before we were about to get into the financing, I asked him if they had the color of the car; when he checked, he said no, they didn't. As I got up to walk out and told him how Fatima had told me they had the color, he tried to make excuses by saying she worked in another building, to which I shot back at him: does she or does she not work in this dealership? Then I told him that besides her, this employee, Gustavo, told me FOUR TIMES they had the color I wanted when he knew all along they didn't. And to make matters worse, this dealer requires you to sign an untitled document which looks an awful lot like a contract of sale BEFORE you do the financing and know what the monthly payment will be. I have since found out that other Honda dealers don't have such a document. I would NEVER return to this dealer under any circumstances. More

Incompetent staff in check in I have been a loyal customer of Honda Paragon service but after dealing with the lady, Donna, in the check in area I am not sure if i will ever come I have been a loyal customer of Honda Paragon service but after dealing with the lady, Donna, in the check in area I am not sure if i will ever come back here. She is not helpful at all. She needs to be trained on how to deal with customers. She is just the one checking in the customers and she has the audacity to talk to me that she knows everything. All I need was for them to check the vehicle for safety for me and my family. The Manager, Michael and service tech Nick talked to me and explained to me in a better way about the situation. Paragon honda services should make sure that all of the staff will get a refresher course on how to handle customers appropriately. More

Very good price and nice employees! Me and my girlfriend visit Paragon Honda last week, the employees are very nice and patient, Mr. Sultan was our salesman, he explained all the details Me and my girlfriend visit Paragon Honda last week, the employees are very nice and patient, Mr. Sultan was our salesman, he explained all the details of the car and purchase options. The price he offered was very good, so we decided to take this Certified Preowned 2015 Honda CR-V at once. Took some time to finish all the paperwork with the bank, but it is definitely worth waiting. We are so happy to have this car!! If I ever want to buy another Honda, this will be the place I choose to go! More

Great service at paragon honda Just I bought Honda CR-V , what a great experience with paragon Honda ,start with sale person Amanda,nice sales person very friendly,then mr. Edwin fe Just I bought Honda CR-V , what a great experience with paragon Honda ,start with sale person Amanda,nice sales person very friendly,then mr. Edwin febles .what I was looking for I got from finance,I got very helpful for mr Shari chowdhury. Financial manager Mr william very friendly. I recommend to all this place like a family More

dealer was AMAZING but management needs lot of work I found a car on truecar.com and came to this Honda location. I spent 2 days working with Sultan Haseq. He went above and beyond, and made sure that I I found a car on truecar.com and came to this Honda location. I spent 2 days working with Sultan Haseq. He went above and beyond, and made sure that I was 100% satisfied. The original car i saw on truecar.com had a minor issue that i was not pleased with, so Sultan took time to find me another car (mind you it is HOT outside). As we were getting close to closing the deal, there was a conflict because the original car I saw (which i didn't even end up getting) was from truecar.com which meant this sale would go to them (though i did not even deal with truecar). Anyways, long story short, Sultan was removed from finishing the sale, and I was not pleased at all with how management handle this issue. He was such a great help, and its frustrating to see that credit wasn't given where it was due. He's an AMAZING dealer, and those managers need to realize how lucky they are, and stop being petty. More