Paragon Honda

I used to think this dealership was amazing I used to think this dealership was a great place when I first leased my vehicle but when I went back to see if I could trade in my Honda in for a new I used to think this dealership was a great place when I first leased my vehicle but when I went back to see if I could trade in my Honda in for a newer one, I was astonished to find out certain things. At first I did not like the pressure that was put on me to actually close the deal after I had told them numerous times that I was working out the numbers so that I could make a decision. Then above all was the fact that I had actually done my homework on how leases work because I had realized how ripped off I got on the Honda I leased from them originally. On top of all that somehow someway the newer one was going to cost me more monthly than a luxury vehicle so I decided to leave that dealership and Honda all together because I hated the way I was treated and how they tried again to rip me off for another leasing term. I now drive a new Lexus and pay way less for it with the same amount of down payment they wanted for the new accord. Please do your homework before you go anywhere to get a car. More

I came in to purchase a new vechicle and everything was going just fine until I was informed that my car was in and I could pick it up that night. I asked the manager that was on the phone if a particular going just fine until I was informed that my car was in and I could pick it up that night. I asked the manager that was on the phone if a particular finance associate was there because I wanted to work with the same man I spoke to the day before. The manager LIED and said that he was there so that I would not wait until the following day to pick up the car. Then I get there only to find out that this finance associate was using a planned vacation day. There is no reason to ever lie to a customer. But since I was already there and went out of my way to do so, I agreed to work with someone else. The next day I get a phone call that I have to come back bc they messed up the paper work, needless to say I was not happy. So to compensate I got 2 free oil changes. A week or so later I was worried about my payoff on the trade in since the bill was coming due. I left my sales person 2 voice mails and I am still waiting for my return call. The transaction was mid-May it is now 7/16/10. Before leaving the dealership they said they would send all the necessary paperwork to my insurance company. Well yesterday I get a letter that my insurance company wants to cancel my coverge becuase I'm missing paperwork that the Paragon Honda said they would send them right away. Again it is 2 months later! I call the dealership today and leave a message early this morning, do you think I got a call back? No! So I called them again and the sales person was finally around. Lets see if they actually send the paperwork but I doubt it so I will probably have to call them everyday this week until it gets done. As a side note, someone from Honda calls about the service at one of their dealerships right after I picked up my car and I answered honestly. Soon after I get a call from Paragon, " I understand you were not happy with the service you received here at Paragon and that one of my employees lied to you" etc, So after we spoke for a few minutes. His way of making amends is that, "well I will speak to them and it won't happen again." Personally I know that it will never happen again because I won't be going there ever again! Best of all, my mother was going to buy a car from them that following Sunday. I talked her and all my family and friends out of ever going to Paragon Honda in Woodside and maybe out of Honda's all together. More

I am updating my previous review. I had a negative experience, I was contacted by the sales manager Joe and he went out of his way to make it right. I will return the Toyota radio and they have agreed experience, I was contacted by the sales manager Joe and he went out of his way to make it right. I will return the Toyota radio and they have agreed to cover the cost of the radio that I had installed instead. More

Before my divorce I always left the purchase of a car to my husband as I had very little interest in cars. Thus I approached the experience of car shopping with some trepdation. I went to several dealers bo my husband as I had very little interest in cars. Thus I approached the experience of car shopping with some trepdation. I went to several dealers both on Long Island and then New York City. Because I keep and drive my car in Suffolk county I tried dealers near my home. There was a very poor selection of pre-owned vehicles and I found an attitude that was less then welcoming. Then I went to Paragon and it was a wonderful experience!!!! When I found a dent on the passenger side of the car as we were pulling out of the dealership and I relayed it to the manager there was no question that they would fix it. When I got the car home and discovered one of the headlights was not working I returned the car to be fixed. The manager, Mike Adovic, had one of his salespeople drive us to Manhattan to save the expense of a car service. Everything is done with a smile. The customer service is remarkable. I have already recommended Paragon to a close friend who is replacing her BMW. I told her the prices at Paragon may be reasonable (as compared to BMW) but the service is high, high end!!! More

We were seeking a pre-owned Honda Fit, or CRV. In searching we did not find the car as they did not have a FIT in the year we sought and we ended up not choosing a CR-V and instead sought a new Eleme searching we did not find the car as they did not have a FIT in the year we sought and we ended up not choosing a CR-V and instead sought a new Element. The sale person, Lisa Kuchta, took an immense amount of time to show us potential cars and more took us on several test drives in an array of cars. We switched to a new Element and Paragon did not have the model we wanted. It was the end of year sales and there were few out there, but in terms of overall quality of the sales persons ambition and willingness to help us find the pre-owned car this was simply the best of many dealers we visited. Other dealers asked us to agree to the price prior to a test ride or tried to add transportation costs (to a pre-owned car) or simply had high prices. Paragon had a wide range of Honda CR-V's, but few Fit's (no one had many 09 Fits if at all). At Paragon we returned several times to test drive older Fits, recent CR-V's and an older Element. In the end we found the new car better for our needs but my wife and I did find that the pre-owned sales at Paragon were above the many other dealers we went to from Long Island, New Jersey, and Ct. (the search for a used Fit or Element took us to many). We have met good sales people at other dealers but no one took as much energy or showed such willingness to help find a car if they did not have it or to indulge us in comparing cars to find the right one. We recently closed on a house that needs work and we were trying to find the right car to help us carry things but still be a good urban car in metro NYC. I'd recommend Paragon for pre-owned cars even though we did not buy: they did help us sort out a complex plan and search and were always energetic and focused. More

Had a great experience with all of the staff at Paragon Honda. Dealer's management and finance officer went out of their way to help me with my purchase since I didn't have a great credit score. As for Honda. Dealer's management and finance officer went out of their way to help me with my purchase since I didn't have a great credit score. As for the sales person (Ram Mishra), he was very knowledgeable and helpful with great personality. I highly recommend him. Once the car was ready to be picked up, Elsie from Paragon Honda demonstrated all of the workings of the new car. More

I HAVE BOUGHT 3 VEHICLES FROM THEM IN THE LAST 10 YRS. EVERY TIME WAS AN ORDEAL 4-6 HOURS SPENT IN DEALERSHIP. I JUST PURCHASED A 2010 ACCORD FROM DCH PARAMUS HONDA, THEY DID MY CREDIT APP. ONLINE. THE IN EVERY TIME WAS AN ORDEAL 4-6 HOURS SPENT IN DEALERSHIP. I JUST PURCHASED A 2010 ACCORD FROM DCH PARAMUS HONDA, THEY DID MY CREDIT APP. ONLINE. THE INTERNET SALES REP. VERNON FAITH CALLED ME ASKED ME A FEW QUESTIONS AND GAVE ME A PRICE QUOTE ONLINE, ASKED ME WHAT COLOR I WANTED. I WENT THERE DID THE PAPER WORK AND WAS OUT OF THERE IN UNDER 2 HOURS.. I WILL NEVER GO TO PARAGON HONDA AGAIN!!!! IF YOURE SMART YOU WONT EITHER.... More

As I walked in the dealer I knew who to look for. This being the 4th car we leased from Paragon Honda we automatically looked for our Sales Manager Jason Graciano. He is experienced, knowledgeable and fr being the 4th car we leased from Paragon Honda we automatically looked for our Sales Manager Jason Graciano. He is experienced, knowledgeable and friendly. His Sales tactics are what I look for in a sales person; someone who will not push me to buy but will show me and allow me to experience the product so that I can make my own decision. It was a busy Monday and the process took longer than expected, but Jason and his team, Ariel Munoz and Elsie Tavarez, made the process and my time spent at the dealership a pleasant one. I had a few concerns with the deal I received but overall I am happy with my purchase. Buying a car can be overwhelming, but you can be sure that Jason and his team will be patient and will do their best to make sure you are satisfied with your purchase. I walked out with my 2010 accord, which is what I wanted. More

We got a used car which got a little front side dent that occurred most likely from the time we bought the car and the time we picked it up the next day after they serviced and certified it. There was also a occurred most likely from the time we bought the car and the time we picked it up the next day after they serviced and certified it. There was also a roof dent that we did not noticed until we got home. After three trips (we live 4 to 5 hours roundtrip drive from the dealer depending on traffic) both problem were resolved. Overall it was frustrating because of the long distance and the time it took to get to the dealer as well as the waiting time to get things resolved. The manager, Joe, did his best to expedite things but some things, such as body work, cannot be expedited if you want them to be done properly. He managed to have the work done the same day to save us an extra trip. The work was done properly and we are happy with the result. Joe noticed our frustration and was kind enough to give us some gas money to cover part of our expenses and brand new front and back floor mats. We went through all these hassle because we chose a car that was just brought to their lot and was not yet certified. We had to return the next day for it and then return for the body work. I would recommend buying a car that was already certified so that you can inspect it thoroughly on the lot before you drive it off the same day. More

I received the very best attention. This was my second time working with Ariel and he worked really hard to get me the car I wanted. You can see he really knows his job and enjoys closing the deal. I will time working with Ariel and he worked really hard to get me the car I wanted. You can see he really knows his job and enjoys closing the deal. I will go to him with all my car needs. Elsie was a joy to work with. She is very knowledgeable and has great customer service skills in addition to being a beautiful person inside and out. I would work with both of them again without a moments hesitation. They are clearly two people who know how to get the job done. More